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Fantastic Furniture VIC, Warrnambool

Fantastic Furniture VIC, Warrnambool

4.8 from 91 reviews

Reviews

4.5

12 reviews
5
(9)
4
(2)
3
(0)
2
(0)
1
(1)
  • Product Quality
    4.4 (10)
  • Return Claim MadeYes (0) · No (12)
  • Warranty Claim MadeYes (0) · No (12)
  • Product Appearance As advertised (92%) · Not as advertised
  • Customer Service
    4.5 (11)
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Reviewer Photos & Videos

Tracey L

Tracey LGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Terrible service

published

Ordered a couch in May, still waiting for it, unable to advise when it might be arriving, no response to my online order follow up even though they said 24 hours that was 5 days ago. All round an extremly poor customer service experience. Dont recommend this company and wont ne shopping there again

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrnambool
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Julie W.

Julie W.Southwest, VIC

Friendly staff.

published

Staff very helpful and knowledgeable of product. Product in stock and was able to pick up immediately. Store is well laid out and a good range was available to see. Product was affordable and well made.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrnambool
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Julie W., thank you very much for shopping with us in-store! It is great to hear you received great service from our team in-store and we hope to see you again. Kind regards Ryan and the Fantastic team

Jupeter

JupeterWestern District, VIC

  • 2 reviews
  • 1 like

Love this lounge

published

Item was at front of store, I was approached quickly by staff member, and purchase completed quickly, although item not available in store immediately, it was at warehouse and ordered immediately

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrnambool
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jupeter, thank you for choosing to shop with us in Warrnambool. We are glad to hear that the staff were attentive, and we hope to see you back again soon! Regards Nick and the Fantastic Team.

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Carolyn

CarolynWestern District, VIC

Got what I wanted straight up

published

I found the bedding section
no worries and was very satisfied with the selection to chose from and i haven't received it yet so i can't comment on assembly and quality yet.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrnambool
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Carolyn, thanks so much for choosing to shop with us in Warrnambool. We are so glad to hear that you like our selection, and we hope you enjoy it once received. Regards Nick and the Fantastic Team.

The reviewer stated that an incentive was offered for this review

Customer service

published

On several visits to this store and after many purchases l have always received great service and been very happy that's so important thanks again to all staff at Warrnambool store. 10/10

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrnambool
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kim, thanks so much for choosing to shop with us. We are glad to hear that the Warrnambool team's service is always so great! We hope to see you back again in the near future. Regards Nick and the Fantastic team.

Kim
Kim

Have already returned and purchased again thanks Fantastic furniture.

Dave

DaveWestern District, VIC

Amazing customer experience

published

Karren, who served me was polite,knowledgeable and ever so helpful. Highly recommend this store, her ability to recall previous products was great,helping me with my decision on recent purchase. Fantastic by name ,fantastic by nature

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrnambool
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Belinda

BelindaWestern District, VIC

  • 3 reviews

Great pricing

published

Walked straight in picked what I wanted .Asked about availability they had the items in stock. Paid for them was treated in a very professional manner.Drove out the back my order was placed in my car by a very helpful young man .Fast service great work Fantastic Furniture Warrnambool

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrnambool
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Belinda, thanks so much for shopping with us in Warrnambool! It is great to hear that the staff were helpful and professional, and we hope to see you back again soon. Regards Nick and the Fantastic team.

Erica

EricaWestern District, VIC

Great service & products

published

Great service. Well set out store. I have been looking for a buffet for a while at Fantastic Furniture I found exactly what I was looking for. Assembly was straight forward.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrnambool
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Bec

BecWestern District, VIC

Most comfortable bed

published

Very easy to navigate around the store
I chose this bed because it is unique, solid and comfortable
Very easy assembly instructions took less then 30mins to complete
I love it very much

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrnambool
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Bec, We are glad to hear you found the perfect new comfortable bed in our store! We appreciate you sharing your experience online and look forward to your next visit. Kind regards Ryan and the Fantastic team

Furniture Shops

Find out how Fantastic Furniture VIC, Warrnambool compares to other Furniture Shops

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Positive experience

published

I'm very pleased with the product I purchased at FF. I chose 1 of many different beds and I'm very happy with the stability and quality of the bed that I bought. The way the bed was packed for transporting was terrific (fitted into my sedan easily). The bed only took me 15/20 minutes to set up and the small tool that came with it was very handy.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrnambool
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sue.S., that is wonderful to hear you are enjoying your new bed and were ably to easily transport it home! We appreciate you sharing your experience with us and we hope to see you again. Kind regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Lindy

LindyWimmera, VIC

It really is fantastic!

published

The store layout was great, easy to access furniture and find what we were looking for. Lots of items available and worth checking out. Very happy with our purchase - large modular lounge suite.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWarrnambool
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lindy, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

The reviewer stated that an incentive was offered for this review

Marina

MarinaWestern District, VIC

Really nice staff!

published

The store was really nice, I liked the showroom and the good prices. The staff was not to pushy and let you have a look around first but was happy to answer every question.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Marina, thanks so much for taking the time to share your feedback! We appreciate your kind words about our team and look forward to seeing you again soon. Kind regards Ryan and the Fantastic team

See all Fantastic Furniture reviews

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