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Fantastic Furniture WA, Cockburn

Fantastic Furniture WA, Cockburn (page 2 of 6)

4.4 from 115 reviews

Reviews

4.4

115 reviews
5
(79)
4
(23)
3
(1)
2
(4)
1
(8)
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Reviewer Photos & Videos

Great staff

published

Staff were helpful and had great communication. Were able to explain the long delivery time. Can’t wait to get my couch

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Sue M

Sue M

  • 5 reviews

Quality products and great value for money

published

The store I visited was easy to navigate and locate the item I was after. Staff asked what item I needed, what colour was I looking for, was there anything hing else I was interested in and were very friendly. I was extremely happy with the customer service that was provided.
The item is for a Christmas gift so it hasn't been opened or assembled yet but I have previously purchased items that needed assembly and the instructions were very easy to follow and have been assembled with ease and the quality has been great.

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

(Not so)fantastic furniture

published

Order placed mid November. Was told it would arrive 27th November. No communication. 4 phone calls/emails trying to get information as its a Christmas present. Finally get back to me 4 days before Christmas. Its arriving in the new year. Store manager says come down and we'll try to help you. I said it will need to be discreet as I have my kids and they still believe in Santa. Lady comes up and says how can I help you. I ask to speak to store manager. She asks my name. I give it. In front of my kids oh your the lady about the girls bed. I said yeah she didn't know, but she does now, thanks.

Shop LocationWA, Cockburn
2 comments
Trace
Trace

Great news!!! Jason the store manager has called and apologized for the issues and is gifting us a beautiful pink recliner so our daughter has a gift Christmas morning.
Thank you Jason!!

Fantastic Furniture
Fantastic F.Fantastic Furniture
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Christmas shopping

published

Found the store accessible. Had what i wanted at the Cockburn store after attending my local store at Beckenham . Chris pgoned aro it nd and what i required was at midland and Cockburn. We chose Cockburn. Promptly going to Cockburn and meeting Jules and the team. I aquired my Sofa a desk and Ottoman that i wasnt looking for but when i saw it it was right for the area i was purchasing my sofa bed for. Once every thing was bought i was shown a coffee table with draws which i believe will be my christmas present from my hubby. Thankyou Fantastic Furniture. Merry Christmas to all the staffbest wishes for 2019. See you again .

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Elizabeth’s

Elizabeth’sSydney Surrounds, NSW

  • 2 reviews

Excellent service and value

published

This store was very good for me as the staff was very accommodating And friendly and enjoy shopping there. Good value

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Elizabeth’s, thanks for choosing to shop with us in store! We're pleased to hear you had a Fantastic experience with us. We hope to see you back soon. Regards Annie and the Fantastic team

Everything is fantastic but..

published

Everything is fantastic but it takes more than 2 weeks to deliver. Staff was very helpful and polite. The only painful part is they don't have much of items in stock.

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Muzz, thank you for choosing to shop with us and sharing your in store experience online. We look forward to seeing you in store again soon. Regards Ryan and the Fantastic Team

Mel

MelPERTH

  • 71 reviews

Happy first-time shopper

published
Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Value for money

published

Not easy for the elderly,delivery charge a bit expensive. Staff helpful when stuff collected. Didn't put us shopping there.bright clean shop

Shop LocationWA, Cockburn
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi LynnH, thank you for taking the time to share your experience and feedback about our stores. We hope to see you in-store again soon. Kind regards Ryan and the Fantastic team

LynnH
LynnH

Thank you

Ian

IanPerth

Great customer service

published

Had to return an item as I bought the wrong colour. Staff member was very helpful and processed the exchange quickly. Great service.

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ian, thanks for choosing to shop with us! We're so glad to hear you had a great experience in store. We hope to see you again soon. Regards Annie and the Fantastic team

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I love my new furniture

published

I find each store easy to navigate and there are plenty of styles to choose from. The quality of the furniture is great for the price. I prefer to get the furniture assembled by Matt's Flatpacks because Matt and his wife are friendly and very professional, quick, and tidy.

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Fantastic

published

I purchased online it was so simple and easy and fantastic does afterpay bloody legends cheap and easy furniture love it

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jessey, thanks for choosing to shop with us online! We're delighted to hear you're loving our new finance options! We hope to see you again soon. Regards Annie and the Fantastic team

Fantastic experience

published

I have purchased on line and also in store. My purchases have always been quickly delt with. I have purchased a lounge Entertainment unit double bed with mattress all satisfactory

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Pretty poor service

published

Weren't approached by staff in the first 20 mins
Staff need to listen more. Was buying black bar stools and the sales staff repeatedly searched for white bar stools. Really need to listen or write things down.
Was under promised on an item. Was told it would be in in a week.. 2 weeks later had to ring the store to find out where our item was. If they said 1-2 weeks then I wouldn't be so frustrated with the situation

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Love this picture

published

Bought a canvas picture online and changed my mind so went in store to exchange for something else. The canvas I wanted was not in stock so the staff member gave me the floor stock which I was totally happy with.

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Maree, thanks for sharing your experience! We are so glad you ended up with a canvas you liked and we look forward to seeing you again. Kind regards Ryan and the Fantastic team

Easy and value for money

published

Very easy process to navigate and complete purchase online only thing I would of been able to collect within the hr but the time difference between pick up and delivery didn't make sense 6-8 weeks to pick up but only 2-4 days for delivery

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kim, thanks for choosing to shop with us online! We appreciate you taking the time to share your experience with us. We look forward to seeing you again soon. Regards Annie and the Fantastic team

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Friendly and officiant staff

published

Made my purchase online and love that you have different options on how you can pay. It’s was very quick and the whole click and collect process happened very quickly! Very impressed.

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Kailahmitchell, thanks for choosing to shop with us! We're so happy to hear you're loving our various payment options! We hope to see you online again soon. Regards Annie and the Fantastic team

Mrs M

Mrs MPerth, WA

  • 2 reviews
  • 2 likes

Affordable furniture

published

Bought Barbie bedroom package in-store. The experience was good, didn't have to wait for long. Staff were polite & informative.

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mrs M, thanks for choosing to shop with us! That's great to hear! We hope to see you back soon. Regards Annie and the Fantastic team

Love this place

published

I did afterpay online for a bed and mattress for my son i cant wait to recieve it and put it together for him

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mindy, thanks so much for choosing to shop with us! We are delighted to hear you are enjoying our Afterpay option online and are just as excited as you for your bed and mattress! Regards, Jivani and the Fantastic Team.

Great customer service

published

Staff were very helpful, store was clean and just made my experience a good one. Thank You Fantastic Furniture cockburn

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nic, thanks so much for choosing to shop with us! That's great to hear! We'll be sure to pass your feedback onto our Cockburn Team! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Great shop with quality products

published

Great shopping experience, especially with furniture and it's choices. Friendly staffs with good knowledge about what we need. Keep it up.

Shop LocationWA, Cockburn
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Siva, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team

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