Great customer service
The store was very well set out and the staff member had a great deal of product knowledge. The staff member was friendly and knew the products. I would return to this store for the great customer service.
Looked online for a new mattress. Went into the store to view and touch and I was satisfied with product. Got it delivered and best night sleep, it really was heaven.
Thanks for the great service. Every time.
Thank you for a great store, excellent customer service, great products at a low price,It takes a while to assemble some pieces of furniture.
The store is clean and well designed.
You really are Fantastic.
I love this store, Friendly and helpful staff!
As soon as you walk in you can see all areas and they are easy to navigate to. I love the friendly and helpful staff including the pickup staff out the back.
I went into Fantastic Furniture thinking I was going to buy a nice bedroom suite when I went in I thought I was walking into a secondhand furniture shop, bedding furniture was all over the place not together what little there was of it, the bedroom suite I was going to buy in the end I had to ask where it was and one of the female staff "pointed" to the display at the front of the store saying "it`s over near the 15% off sign", there was no way was she walking over with me to show/help me, it wasn`t as if the store was overflowing and busy I think there was about 4 other people, buy the time I left it was down to about 2.
When I did view the suite it was nothing but nasty cheap furniture with a $719 slashed from $799 price tag. I couldn`t get over it. I brought a suite from a F/F store in NSW 7 yrs ago called the "Bounty Suite" I loved it plus the nice pillow top mattress I only sold it because I was relocating back to WA otherwise I would still have had it. Nice and sturdy big thick slats for the mattress to sit on, well made etc with a great price at just over $1200. The ones I saw in the Mandurah store today where cheap and flimsy that`s how I would have described them, what the heck has happened to Fantastic Furniture`s furniture.
When I was looking at some beds at the back of the store fair dinkum some of them looked like they did come from a 2 nd`s shop. There was a queen size mattress that was sitting on top of a base and it was filthy down the foot end I just shook my head. All of their furniture looks nice and glossy in the catalogues and the websites but in person it`s nothing like what you see. If anyone is thinking of buying online I would highly recommend they go into the shop to see what they are buying first.
Sorry Fantastic Furniture but this time I had to take my business over to Harvey Norman and I got a great deal on the bedroom suite I brought, it is well built sturdy and the staff there was bending over backwards to help me and plus I got free delivery as well "Winning". I do feel much better that I settled for the bedroom suite at Harvey Norman at least I know it`s not going to fall apart and it`s going to last.
Another positive shopping experience. Great range of products and good value. Friendly helpful staff, Thankyou Lisa. Purchased my first flat pack item (coffee table) and no issues assembling once I read instructions. Overall a happy customer. Order No.6602000076012
Great service - huge variety - very easy !
I found the staff were very friendly and not pushy. Great variety of furniture and easy to walk around.
Would highly recommend this shop for buying furniture ! Also could negotiate on delivery price.
Awesome Awesome Awesome
Very friendly and helpful Staff
Made my shopping experience easy.
Kids had fun
Many many choices to choose from.
Now I bought a whole house full of furniture, from here and am very happy with price and quality.
Thanks guys couldn't have been any happier.
Perfect customer service
Best customer service received in a Mandurah store , staff were attentive pleasant and helpful from purchase to pickup I couldn't fault them. Stock levels were better than expected (and experienced elsewhere) the quality of stock was better than expected, fantastic furniture has come a long way over the years and truely is a contender for the bigger brand name stores. Couldn't be happier with the store, stock and staff at Mandurah.
good store nice friendly staff.
excellent service just asked staff member and she put me right straight away , test laid mattress and that was that.
Great products and easy to use website
Site was easy to navigate and find what I was looking for. Plenty of styles and range on offer. Quality products at great price. Quick and easily assembled myself.
Love this shop!
Great furniture at affordable prices, plus easy to assemble. We buy most of our household furniture from here and are completely satisfied.
Great value. Great look.
The product that we purchased from Fantastic Furniture is so good. We have had it a while now and it truly is value for money in looks and wear. It is so comfortable as well.
couldnt believe it was so cheap
Found this gorgeous lounge suite called the Bradford .. not leather but not vinyl .. 5 seater but 4 were recliners .. lovely and comfortable , easy to wipe animal hair off .. girls at the store suggested buying scratch off so that the kitty cats dont scratch the lounge and it works :)
Great value and Friendly service
I was very impressed with the service i recieved at Fantastic furniture in mandurah. They were very helpful with helping me select which Queen mattress was the best one for us.
Affordable stylish furniture
As soon as we entered the store the staff approached us with a smile. They were very helpful and assisted us with our selection. Furniture was very affordable however it still looked stylish. Thank you for the great service. I will definitely be recommending fantastic furniture to our family and friends.
3 months after warranty finish my two leather sofa cushion 3 MONTHS complete peeling OFF
I claim about my two leather sofa complete peeling off and reject the claim because ONLY 3 MONTHS warranty expire, I buy always in fantastic furniture BUT after this problem I NOT buy anymore sometime expense
Very Happy Customer
Love click and collect. Ready in under an hour!! Instructions were easy to follow and the furniture looks great. Super impressed!!
Affordable to set up house
Very affordable to set up a house to make it a lovely home that you would want to live in that makes a statement on the style you personally like
No it wasn t easy both myself and husband had to do it. But we satisfied with the end result.
Everything was there and instructions were easy to follow.
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