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Fantastic Furniture

Fantastic Furniture Questions & Answers (page 4 of 15)

Online store, Physical store
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292 questions from our users

Mel

Melasked

Online store

I am trying to find reviews on the product I am interested in, yet the reviews are about your store, whats the point?

2 answers
Fired Up
Fired Up

But the products are member created.

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mel, we do have all product reviews published on our website on the page of the relevant product. Unfortunately we cannot control what customers post about the product, and it does not always specifically relate to that product. I do apologise for the inconvenience caused. Regards Nick and the Fantastic team.

Terry M.

Terry M.asked

VIC, Thomastown

do lowboys come assembled

2 answers
Fired Up
Fired Up

Ask the store

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Terry, unfortunately the majoring of our products do come flat packed. This includes our tallboys and lowboys. Regards Nick and the Fantastic team.

Terry M.

Terry M.asked

VIC, Thomastown

Do lowboy dresses come assembled

1 answer
Fired Up
Fired Up

Ask the store

Janelle

Janelleasked

Fantastic Furniture

Do you remove the old lounge from our home when we buy a new one from you thank you Janelle

2 answers
Fired Up
Fired Up

As I doubt the public will know I suggest you get someone to ring them

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Janelle, unfortunately we do not currently have a service in place to collect old lounges when delivering a new one. My apologies for the inconvenience! Regards Nick and the Fantastic team.

Melissa W.

Melissa W.asked

Fantastic Furniture

How do you put the legs on the Jazz 2 seater couch?

2 answers
Mary
Mary

ave not seen it

Fired Up
Fired Up

Why not just ask the store?

Lia

Liaasked

Fantastic Furniture

Having trouble assembling the legs on the Retro Queen Bed! Help I dont want to sleep on the floor

1 answer
Fired Up
Fired Up

Why not simply ring them?

Mason

Masonasked

Fantastic Furniture

ARe the mattresses included with the bed?

3 answers
Fired Up
Fired Up

Why not simply ring them?

Mason
Mason

Wow, what a genius.

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Mason, all of our beds and mattresses are sold separately. This is so you can have your choice of mattress from the wide range we have available, and choose the right one to suit your needs and budget. My apologies for the delayed response. Regards Nick and the Fantastic team.

Lozevska L.

Lozevska L.asked

Fantastic Furniture

Bought a sofa 3 months ago, the arm rest has cracked and about to fall apart, what should I do is it under warranty

1 answer
Suzanne Kerkhof
Suzanne Kerkhof

Yes, it should still be under warranty. Ring the store where you bought it and they will tell you how to go about it.

Sharyn T.

Sharyn T.asked

Fantastic Furniture

Hi Im having trouble assembling Toto dining chairs. Can someone help pls.Thanks

Kind Regards

Sharyn Tomlyn.

1 answer
Fired Up
Fired Up

Sure. Contact FF directly

Ash

Ashasked

Fantastic Furniture

Hi
I am looking for a Motown sofa bed to buy in Blacktown, Sydney. Would be great if I could know the availability anywhere in Sydney ?
Thanks

1 answer
Fired Up
Fired Up

As I doubt the public will know I suggest you get someone to ring them

Erwin Rommel Oliveros

Erwin Rommel Oliverosasked

Fantastic Furniture

I bought a jazz sofa and I dont know how to assemble the legs. There are no instruction

Thanks
Erwin

2 answers
MarkLeon
MarkLeon

Have you searched their website or contacted their Customer Service?

Fired Up
Fired Up

As already suggested by FF below, contact your nearest store.

Veronica

Veronicaasked

Fantastic Furniture

Hi guys,
Has anyone bought Fantastic Furniture Hampton 3 Seater chaise? It looks great instore but a friend has said their lounge sagged after a short space of time.
Thank you.

No answers
Wendy ninnes

Wendy ninnesasked

Fantastic Furniture

Bought sofa bed but cannot get it to fold back. How do I do it. Thought it would be simple but cannot get it back into sofa. Please help

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Wendy, I am sorry to hear that you are not able to fold your sofa bed back. You can contact your nearest store by phone, or you can email reviews@fantasticfurniture.com.au to assist as well. My sincere apologies for the inconvenience. Regards Nick and the Fantastic team.

Suzanne H.

Suzanne H.asked

Fantastic Furniture

White two pack cupboard 140x90 with glass doors

1 answer
Fired Up
Fired Up

What??

Lalie F.

Lalie F.asked

Fantastic Furniture

can I buy an arm cushion cover for a Lewis Recliner 2 STR this week

3 answers
Suzie S
Suzie S

You will need to call them directly to order the correct fabric colour , orders like this usually take longer to collect than a week .

Lalie F.
Lalie F.

Phone number please

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Lalie F.! My sincere apologies for the delayed response. You can locate the phone number of any of our stores here: https://www.fantasticfurniture.com.au/store-finder Regards Nick and the Fantastic team.

Donna T.

Donna T.asked

Fantastic Furniture

Can I purchase bed height risers

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Donna T., unfortunately we do not have bed height risers, but you can view all of our beds and bed accessories here: https://www.fantasticfurniture.com.au/Categories/Bedroom-%26-Mattresses/Beds/c/Beds Regards Nick and the Fantastic team.

Helen

Helenasked

Online store

Where can I buy replacement wooden slats for a Tokyo double bed

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Helen, I am very sorry for the delayed response. You can purchase replacement slats for the Tokyo in any of our stores, and they are currently $28 for a full set of Double Slats. Regards Nick and the Fantastic team.

Vicki

Vickiasked

Online store

Do you have any reviews on your ‘kids table & chair’ sets?

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Vicki! We do not have individual product reviews for our range. Kind regards Ryan and the Fantastic team

Stacy S.

Stacy S.asked

Fantastic Furniture

Are couches fully assembled when delivered or are they flat packed like ikea?

2 answers
Soph
Soph

You will have to put the legs on I think , haven't received mine yet

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there Stacey S and Soph! Our couches do require you to put on the legs, and some of the larger sofas come in 2 boxes. The assembly is very simple and wouldn't take much time at all though. Regards Nick and the Fantastic team.

Suzy M.

Suzy M.asked

Fantastic Furniture

Hi, I own a Paris double bed and I'm wondering what is the weight it can hold,
A friend is quite solid and I'm just worried that's all

2 answers
Cath
Cath

I'm sorry but don't understand why u are asking as I don't work there sorry. Hope you find your answer .

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Suzy M, Unfortunately we do not have a listed weight limit for most of our beds. The Paris bed can comfortably hold 2 adults, but we are unable to provide a figure that it is supposed to hold. My apologies for the inconvenience. Kind regards Nick and the Fantastic team.

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