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Prad
- 2 reviews
Damaged my kitchen benchtop
I would give them 0 stars if possible. They came to clean my oven but their incompetent cleaners poured bleach on the kitchen countertop and left white spray marks all over the benchtop. They should have covered the benchtop if they were using bleach but nope they hire people who they pay peanuts to who are incapable of doing it right. Now they are trying to deny they did anything wrong and are trying not to take responsibility for the damage they have done. These people are crooks, if you want them to come to your kitchen and damage it then go ahead and hire them, otherwise say away from these lying crooks!
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PascaleSydney, NSW
Good Service!
I have no reason to complain about their Service. They Provided amazing Cleaning Service to me. They cleaned the areas that usually people miss. Seriously, the flat is now Cleaner than when I moved in. The Cleaners were all friendly and communicative.
1 comment
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No show
Most unusual booking with them where they took my debit card details over the phone and deducted my money for services not yet rendered almost immediately. I was booked to have my carpets cleaned at 9am today. This was then rescheduled by them to 11am today and then again rescheduled by them to 12md. Shortly after 12md received another message stating they had a flat tyre! Couldn’t attend asked for me to reschedule for another date!
I have rung them to cancel and have asked for a refund. Now been told it will take three to five business days for money to be returned. It leaves a nasty taste and I wonder if I’ve been scammed
1 comment
Aiden M.Fantastic Services
Dear Hans,
Thank you for your feedback. Please accept our sincere apologies for not being able to provide your service on the required date due to an unforeseen flat tire. We are glad to know that yo... Read more
u have received your refund already. We remain at your disposal, should you require any assistance.Similar opinion? Write a review on ProductReview.com.au!
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L CureenSydney, NSW
Fantastic Service
Great service lead business to move forward. I have been using Fantastic Services for a while now on Regular Basis and I also highly recommend Amelia, she is Diligent and Professional.
1 comment
Mike D.Fantastic Services
Hi L Cureen,
It is great to read your positive feedback! ... Read more
We were very pleased to have been given the opportunity to clean your home. We will certainly pass on the positive comments to Amelia. Warm regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
KatherineSydney, NSW
Oven cleaning
Excellent Service, Friendly staff and great communication. I was moving flat and needed my oven cleaned for landlord approval and was amazed Fantastic services got the stove look brand new. I recommend anyone to use this Service. Thank you!
1 comment
Mike D.Fantastic Services
Dear Katherine,
Thank you for your feedback!... Read more
We are glad that we have been able to assist you with the cleaning in a professional and timely manner! Let us know if there is anything else that we can help you with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Matt ElderSydney, NSW
Amazing team
The team from Fantastic Services were amazing to deal with.Really listened to what i was looking for and matched me with my amazing cleaner Anna who always left my flat looking spotless, nothing was hassle for her. Would recommend to everyone.
1 comment
Mike D.Fantastic Services
Dear Matt Elder,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
KittySydney, NSW
Excellent Service
Friendly staff and great communication.I was moving flat, needed my oven cleaned for landlord approval and was amazed. Fantastic Services got my oven looked as brand new. I would recommend to friends and anyone to use this Service.
1 comment
Mike D.Fantastic Services
Dear Kitty,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Anna Sydney, NSW
What a Fantastic job Ali and his team did!!
The team did an excellent job with the deep clean of our house. They were very thorough and professional and made sure we were happy with the result every step of the way. Very respectful too. I would highly recommend them. Very satisfied customer here!!!
1 comment
Mike D.Fantastic Services
Dear Anna,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
MooreSydney, NSW
Deep Cleaning!
Fantastic Services did a deep cleaning in my mom's house. I was Delighted with the cleaners how thorough, professional and kind they were. Communication was excellent - their arrival time, introducing cleaners.... if you are looking for an outstanding house cleaning experience, look no further than Fantastic Services.
1 comment
Mike D.Fantastic Services
Dear Moore,
Thank you for your feedback!... Read more
We are delighted to hear that we have been able to meet your expectations and are looking forward to assisting you again! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
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Very disappointing
Had an end of lease cleaning booked today.
Had long discussion on the phone with agent a week ago about how it was a really big house but he was insistent that they could do house and windows.
Ali and his crew turned up but as the house was big first of all wanted to add $2,000 to the quote given.
Then refused he to do the clean as I would give him a bad review - they were his exact words.
Keys due back at Real Estate Agent tomorrow but Ali really does not care about Customer Service - just his reviews apparently.
Will be reporting Ali to Fair Trading..
2 comments
Aiden M.Fantastic Services
Dear Catherine,
Thank you for booking with us. Please accept our apologies for the inconvenience caused.... Read more
Please be assured that we are striving to organize a complete service at the most fair price that is achievable. It would be great if you allow us to further discuss the situation with your appointment and remain at your disposal. Kind Regards, Fantastic ServicesNo I don’t want you at ‘my disposal’ after my last experience and the scam that was tried on!
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MelinaSydney Surrounds, NSW
Clean Garden
The service provided was outstanding. Having had a large ash- tree removed by Max and his brother. They came and cut back overgrown shrubs and generally transformed the garden into something that now resembled a garden. Would no doubt in recommending their services.
1 comment
Mike D.Fantastic Services
Dear Melina,
Thank you for your feedback!... Read more
We are delighted to hear that we have been able to meet your expectations and are looking forward to assisting you again! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
DiazSydney, NSW
Reliable & Friendly
We have had regular weekly service from them for nearly a years now and its always been an excellent standard of cleaning. Totally reliable & friendly cleaners & always been a pleasure to deal with them. I highly recommend fantastic services.
1 comment
Mike D.Fantastic Services
Dear Diaz,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
BuckleySydney, NSW
Again use service
This is a first time we used cleaning company name Fantastic Services. We were advised in a very kind manner. The quote was spot on and the service exactly as promised and tailored to our needs. They did very good job. Appreciation for the team. We will be using your services in another 2 weeks again.
1 comment
Mike D.Fantastic Services
Dear Buckley,
Thank you for your kind feedback!... Read more
We are so happy to hear that you are satisfied with the results of the cleaning! Let us know if there is anything else that we can do for you! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Never Ever Engage this company- Save time and energy engage a professional company
End of lease cleaning. Rescheduled service multiple times , Didn't turn up on the agreed time. After hours of wait two people turn up without any equipment , pretend to do an inspection and immediately ask for additional charges. Will be reporting to Fair trade.
1 comment
Mike D.Fantastic Services
Dear Ajay,
We would like to apologize for the experience you had with our company after the End of Lease you booked with us. Your feedback has been passed onto the relevant department to avoid such s... Read more
ituations in the future. We want to thank you as well for allowing us the chance to remedy the situation and even considering giving us a second chance. We would like to keep you as one of our return customers. Feel free to contact us whenever you need our services.Similar opinion? Write a review on ProductReview.com.au!
CarolineSydney, NSW
Burden off!!
What a fantastic service. Really good customer service and great cleaning team, my house is super clean and I feel such weight lifted off my shoulders. Thank you for the team for the being such hard workers.
1 comment
Mike D.Fantastic Services
Dear Caroline,
Thank you for sharing your feedback with us!... Read more
We are glad to hear that we have been able to assist you with the cleaning in the best way possible! Let us know if there is anything else that we can do for you! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
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KaarinSydney, NSW
Friendly Service
This week we had a very deep spring cleaning in our house, also especially the Garage area and the storage room. We end up calling fantastic services and we are impressed with their work and now I have even sign up for a membership. The membership offers discounted deals all year around. It was so easy to work with the cleaners and they turn up to be super friendly. Can’t recommend the team enough!
1 comment
Mike D.Fantastic Services
Dear Kaarin,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Gina N.Sydney, NSW
Happy with Service
I recently booked Fantastic Cleaning to clean our mattress, sofa and two armchairs. So we booked the appointment as we could not be there we left a key in a key safe. We returned home, all the cleaning have been completed, all stains removed and we just needed to wait for the items to dry properly before using them .It wasn’t surprise as the cleaners inform us about the wet sofa before leaving house. Very happy with the service and sure to use again.
1 comment
Mike D.Fantastic Services
Dear Gina N.,
Thank you for sharing your feedback with us!... Read more
We are glad to hear that we have been able to assist you with the cleaning in the best way possible! Let us know if there is anything else that we can do for you! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
JohnSydney Surrounds, NSW
Terrible
Hired Fantastic Cleaning to clean my lounge and oven. They arrive 1 1/2 late, left dirty streaks on the lounge after cleaning, dirt on the bottom of the oven, pools of dirty water containing white residue on the floor from their machine, which was then walked through the house. Complained and very little response to date other than an email sent to the wrong address and then another email badly written promising to get back to me (which they haven't).
1 comment
Mike D.Fantastic Services
Dear John,
We regret to know that you were not completely satisfied with the cleaning and the follow-up services. We appreciate that you have taken the time to share your honest feedback. It is very ... Read more
important to us; this is why we have passed it onto the relevant departments for actions to be taken. We would like to thank you as well for giving us a second chance to rectify the situation. We hope to serve you better in the future.Similar opinion? Write a review on ProductReview.com.au!
Welstone TamesSydney, NSW
Make me Happy
A new couple came for the 1st time, I was very disappointed with in the beginning for not having our regular cleaners but they were very Polite, I explained them about what need to be done, they really did good job and made me happy.
1 comment
Mike D.Fantastic Services
Dear Welstone,
Thank you for your feedback!... Read more
We are glad that we have been able to assist you with the cleaning in a professional and timely manner! Let us know if there is anything else that we can help you with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Dan WelshSydney, NSW
Great Service
All I need is my house need to get cleaned, and it did, they come with their own vacuum and put garbage bin outside also they did dishes, room organised. Great service and excellent cleaning from the team who attended.
1 comment
Mike D.Fantastic Services
Dear Dan,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Lauraasked
I need to open small business cleaner I looking for agent cleaner commission to employees I want to be ownership how can you help regards Laura Thank you
Phone number is 0420897302
No answers
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Mike D.Fantastic Services
Dear Pascale,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic Services