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Fantastic Services NSW, Sydney

Fantastic Services NSW, Sydney

Cleaning, Gardening
3.4 from 182 reviews · View Statistics

Reviews

  • Rates and Fees
    3.0 (2)
  • Job Satisfaction
    3.0 (2)
  • Timeliness
    3.0 (2)
  • Customer Service
    5.0 (1)
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Disaster

published

They have cancel booking, after confirming they are coming. Even they ask for parking to be organized, when I confirm they just cancel the booking with no explanation. Big trouble

Rates and Fees
Job Satisfaction
1 comment
Fantastic Services
Aiden M.Fantastic Services
Mel Malhotra
Mel Malhotra
  • 2 reviews

The worst … they just cancel even after booking

published

They book the cleaners and cancel creating total havoc .. all the planning of moving out end of lease due to Fantastic’s inefficiency & unprofessional. Never ever use their services of any kind now or the future

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services

Would note rely on this company

published
Incentivised ReviewNo
1 comment
Fantastic Services
Aiden M.Fantastic Services
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Bree
BreeSydney, NSW

Would not recommend at all!

published

I would not recommend using this company. First time they had to reschedule 10 minutes before arrival time which we got a call and was advised they would call back as to when they could re do it. I did not receive a call back until I had called multiple times. Once it was rescheduled they advised 6 minutes before the scheduled arrival they are 3 hours at least behind. I called and left a message for someone to call back. I was advised I would receive a call back in 40 minutes. They called back over 8 hours later. I will never use this company again for an end of lease clean.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services

This company should be avoided at all costs.

published

We have been waiting for over 4 weeks for someone to come and clean the carpets. they eagerly rang when we made the on-line booking. Nothing since. Avoid this mob.

Incentivised ReviewNo
Moir
MoirSydney, NSW
  • 3 reviews
  • 1 like

Good but good be better

published
Incentivised ReviewNo
2 comments
Fantastic Services
Aiden M.Fantastic Services
Fantastic Services
Mike D.Fantastic Services
Roibeard D.
Roibeard D.Sydney, NSW

Watch out

published

Charged an extra $160 on top of the “guaranteed” end of lease cleaning. Tried for 3 weeks to get an itemised bill of the “extras” still waiting. Avoid them and go with somebody else.

Incentivised ReviewNo
Katia S.
Katia S.Sydney, NSW

Roy was a gem

published

Booked a premium mattress and headboard clean. Roy Swadesh was early, very professional and apologised for the extra time it was taking for the machine to work properly. But he got there and did the job efficiently and cleaned up any mess left afterwards. Kind guy who was very pleasant to deal with.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Prad
Prad
  • 2 reviews

Damaged my kitchen benchtop

published

I would give them 0 stars if possible. They came to clean my oven but their incompetent cleaners poured bleach on the kitchen countertop and left white spray marks all over the benchtop. They should have covered the benchtop if they were using bleach but nope they hire people who they pay peanuts to who are incapable of doing it right. Now they are trying to deny they did anything wrong and are trying not to take responsibility for the damage they have done. These people are crooks, if you want them to come to your kitchen and damage it then go ahead and hire them, otherwise say away from these lying crooks!

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Incentivised ReviewNo
3 comments
Fantastic Services
Mike D.Fantastic Services
Fantastic Services
Mike D.Fantastic Services
Prad
Prad
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Pascale
PascaleSydney, NSW

Good Service!

published

I have no reason to complain about their Service. They Provided amazing Cleaning Service to me. They cleaned the areas that usually people miss. Seriously, the flat is now Cleaner than when I moved in. The Cleaners were all friendly and communicative.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services

No show

published

Most unusual booking with them where they took my debit card details over the phone and deducted my money for services not yet rendered almost immediately. I was booked to have my carpets cleaned at 9am today. This was then rescheduled by them to 11am today and then again rescheduled by them to 12md. Shortly after 12md received another message stating they had a flat tyre! Couldn’t attend asked for me to reschedule for another date!
I have rung them to cancel and have asked for a refund. Now been told it will take three to five business days for money to be returned. It leaves a nasty taste and I wonder if I’ve been scammed

Incentivised ReviewNo
1 comment
Fantastic Services
Aiden M.Fantastic Services
L Cureen
L CureenSydney, NSW

Fantastic Service

published

Great service lead business to move forward. I have been using Fantastic Services for a while now on Regular Basis and I also highly recommend Amelia, she is Diligent and Professional.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Katherine
KatherineSydney, NSW

Oven cleaning

published

Excellent Service, Friendly staff and great communication. I was moving flat and needed my oven cleaned for landlord approval and was amazed Fantastic services got the stove look brand new. I recommend anyone to use this Service. Thank you!

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Matt Elder
Matt ElderSydney, NSW

Amazing team

published

The team from Fantastic Services were amazing to deal with.Really listened to what i was looking for and matched me with my amazing cleaner Anna who always left my flat looking spotless, nothing was hassle for her. Would recommend to everyone.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Kitty
KittySydney, NSW

Excellent Service

published

Friendly staff and great communication.I was moving flat, needed my oven cleaned for landlord approval and was amazed. Fantastic Services got my oven looked as brand new. I would recommend to friends and anyone to use this Service.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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Questions & Answers

Laura
Lauraasked
NSW, Sydney - Cleaning

I need to open small business cleaner I looking for agent cleaner commission to employees I want to be ownership how can you help regards Laura Thank you
Phone number is 0420897302

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Fantastic Services NSW, Sydney

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