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Fantastic Services VIC, Melbourne - Gardening
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On time. Easy to communicate.
Very efficient.
Our Gardner was Mineth. Very courteous and fast.
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Completed all tasks and extra tasks in the time allocated. Did a good thorough job. Checked in with me periodically to confirm I was happy with the job. Very satisfied, would use again.
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Dear Beth,
Thank you for sharing your feedback with us!
...
Extremely friendly and helpful. Very happy with the results. Garden looks great. Friendly, informative and happy to go above and beyond. Definitely highly recommend and would use this service again
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Dear Mel,
Thank you for sharing your feedback with us!...
Read more We are glad that we have been able to help out with the gardening! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesGreat job cutting grass, edging and weed removal. Thanks for working on a public holiday! Great communication and efficient with time. Cleaned up nicely after, highly recommended for anyone needing help.
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Dear Siran I.,
Thank you for sharing your feedback with us!...
Read more We are glad that we have been able to help out with the gardening! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesFind out how Fantastic Services VIC, Melbourne - Gardening compares to other Gardening & Landscaping
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- 3 reviews
- 2 likes
I have a small front garden, which until yesterday was overgrown and badly in need of pruning and weeding. Andre did an amazing job; in three hours he completely gave the entire garden a makeover. He was friendly, honest, reliable and a real perfectionist, taking all the green waste away and leaving the garden looking as neat as a pin. In summary, he provided the best gardening service I've ever had. I highly recommend using Andre for your gardening and maintenance work.
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Dear S Silver,
Thank you so much for your kind words!...
Read more We will definitely make sure that Andre is aware of your response! Let us know if we can help you out with anything else! Kind Regards, Fantastic ServicesFantastic job by Minat. He turned up on time and did a great job of clearing our front garden bed - weeding, pruning, overall cleanup. It hasn’t looked this good since we moved in! Really impressed and would definitely book him again.
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Dear Marg Crowhurst,
Thank you so much for your kind words!...
Read more We will definitely make sure that Minat is aware of your response! Let us know if we can help you out with anything else! Kind Regards, Fantastic ServicesI had gardening services booked for 2 hours for weeding. The gardner who came, after much unpleasant conversation overcharged me ridiculously on green waste removal. Fantastic customer service was helpful in addressing the issue and the matter was resolved. Although the Gardner in particular who was allocated to my job was rude and the whole situation was unpleasant, in the end I am satisfied, as customer services personnel was helpful and attentive in resolving the issue.
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Dear NMC,
Thank you so much for your kind feedback. ...
Read more If there is anything that we might assist you with, please do not hesitate to contact us. Best regards, Fantastic Services- 13 reviews
- 4 likes
first time booking I asked for professional help with vegetable garden and lawn.
was assured 'technician' who was professionally trained with ten years experience would show up.
booked for ongoing service.
as previous reviewer said there is one hour window however ours was more like two hours and required a few calls.
when worker showed up he baulked at size of garden and work.
he did not want to leave lawnclippings adjacent to area being mowed so we could use in garden.
he told us all the jobs he would not do then when we agreed to only use service for lawn and edging, as the company it turns out are limited in their skills and motivation, he left without saying goodbye.
An all round waste of time.
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Dear caveat emptor,
Your feedback is much appreciated. We apologize for not being able to attend your garden as required. ...
Read more We will get in touch with you as soon as we have a gardener in your area who is capable of providing the service you need. We remain at your disposal. Kind Regards, Fantastic ServicesThe gardener did an amazing job cleaning up the weeds and mowing the lawn... It was a jungle before he arrived and now it's neat and tidy... He went above and beyond, thank you so much!
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Dear TANYA,
Thank you for sharing your feedback with us!...
Read more We are glad that we have been able to help out with the gardening! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesThe reviewer stated that an incentive was offered for this review
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- 2 reviews
Recieved text confirming booking at 4pm day before. Got to booking window and no one showed up. Tried to call gardener and the button in the app wouldn't work. Called fantastic services to finally get a call saying they cancelled as it might rain today. I pointed out there had been no rain in the last hour and if they had turned up they could have done the work. Was told it would rain today so they cancelled. To make matters worse they charged my card in full 5 days BEFORE service so now I have to wait and rely on them to return my money. Absolutely waste of time and money.
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- 4 reviews
This young man attended to lawn, edges, trimmed shrubs protruding onto footpath. He then cleared leaves & debris leaving a very pleasant medium sized garden. Thank you much appreciated. looking forward to the next visit.
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Dear Brenda,
Thank you for your kind feedback!...
Read more We are glad that you are happy with the service and we will be hoping to hear from you again soon! Kind Regards, Fantastic ServicesWe know Joshua for long time and is super trustable and does the job as requested. He knows the job and had the right experience and tools to carry any gardening activity
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Dear Ray V.,
Thank you for your feedback!...
Read more We are delighted to hear that we have been able to meet your expectations and are looking forward to assisting you again! Kind Regards, Fantastic ServicesFind out how Fantastic Services VIC, Melbourne - Gardening compares to other Gardening & Landscaping
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This is the first time I am using Fantastic cleaners and I am really pleased with their service. My carpets were really stained and looking out dated but all the marks are gone and the carpets have been revived. I would highly recommend this service. The gentleman that cleaned carpet was polite and professional.
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Dear Happy to recommend,
Thank you for providing us with your kind words!...
Read more Achieving such results is what we always aim at and seeing that we have done our best to leave you satisfied with the service is really what keeps us motivated! Let us know if there is anything else that we can assist you further with! Kind Regards, Fantastic ServicesWe moved into a new house a month ago where weeds had taken over the back garden. Boys were able to completely clear the garden and we had yesterday Christmas gathering where grandchildren had open place to play, we did some family BBQ as well. Very pleased and totally recommend Fantastic Services. want to thank you for overall work.
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Hi Richard,
It's great to receive such nice feedback. The gardeners were absolutely delighted to make your garden just the way you wanted. ...
Read more We hope to provide another service for you in the future. Kind Regards, Fantastic ServicesBobby came round to do battle with a couple of rather large hedges which needed some serious cutting back. Turned up as agreed and did a really splendid job. Will happily have back to do more garden related and would highy recommend to others.
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Dear Ryan,
Thank you for your feedback!...
Read more We are delighted to hear that we have been able to meet your expectations and are looking forward to assisting you again! Kind Regards, Fantastic ServicesQuestions & Answers
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Dear Payam,
Thank you so much for your kind words!...
Read more We will definitely make sure that Mineth is aware of your response! Let us know if we can help you out with anything else! Kind Regards, Fantastic Services