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Fantastic Services WA, Perth - Cleaning
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Oven cleaning.
**Update** I've since noticed after the fact that there is an awfull residue inside my oven. I ran my finger across it and it's grease!!!??? All over the inside door too. No idea what he sprayed inside but it looks and feels like it was not cleaned off properly
Have sent pics and lodged a complaint with the company. Not happy. Doesn't even look like it's been cleaned. **
The cleaner I had for my oven today was great. He was professional and friendly. He explained the process and even gave me tips on using bbq wipes to wipe down the racks etc after use to keep the oven cleaner.
The only thing I didn't find professional was he left a mess all over my kitchen floor and in my sink. Would be nice if he cleaned up after himself.
Thanks!
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NadiaPerth, WA
Excellent Cleaning Service
We spend our Holiday Christmas all weekend in my Parents Place, we had Cleaning Service before from Fantastic Company, so we left the Key to Cleaners as they said they are working on Christmas and Boxing Day as well. Today we came home and it all went well. Windows and white-work, including conservatory washed down and looking all clean. Window over our conservatory now also gets a regular clean. Am very pleased so far.
1 comment
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Emily BakerPerth, WA
Professional Service
Fantastic Services were very professional and friendly. They did an excellent job with cleaning our house properly and every single cornor or spot of it. I used cleaning service for the first time.Cleaners did a fantastic job and were very organized and efficient.
1 comment
Mike D.Fantastic Services
Dear Emily Baker,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Find out how Fantastic Services WA, Perth - Cleaning compares to other House Cleaning Services
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Mike
- 3 reviews
Felt Fantastic!
We had a problem with cleaning the cooktop and oven plus we also need to clean the entire house where we rented.
Called fantastic and services and so satisfied with the result for the job well done.
Very polite and listening to your instructions very well. I will definitely get this team again, Marco ana Atesh who belongs to Kesaven 2 Team.
I even ask extra job for them to locked up the house and sent the final result for documentation to be given to the landlord and was able to deliver it as well.
Thank you once again for the job well done!!!
Attached some pictures on the oven and cook top for you to see.
1 comment
Mike D.Fantastic Services
Dear Mike,
Thank you for providing us with your kind words!... Read more
Achieving such results is what we always aim at and seeing that we have done our best to leave you satisfied with the service is really what keeps us motivated! Let us know if there is anything else that we can assist you further with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
SarahPerth, WA
Friendly service
Friendly service from Fantastic Services. Very easy to use and comprehensive information. Tanya who comes to clean my apartment every week is polite, friendly and works incredibly hard. Very pleased.
1 comment
Mike D.Fantastic Services
Dear Sarah,
Thank you for your feedback!... Read more
We are delighted to hear that we have been able to meet your expectations and are looking forward to assisting you again! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
KimPerth, WA
Good Cleaners
We just moved into a new house,its old one and the windows on the back side of the house were with lots of little corner cobwebs,so today I call for Fantastic cleaning for the overall spring leaning together with window cleaning. The cleaners were awesome and cleaned all of fallen leaves from backyard terrace. Inside the house cleaners managed very week. Pretty much everything I wanted. No complaint and great relief seeing clean windows and backyard.
1 comment
Mike D.Fantastic Services
Dear Kim,
Thank you for your feedback!... Read more
We are delighted to hear that we have been able to meet your expectations and are looking forward to assisting you again! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
KarenPerth, WA
Completely Unreliable - Cancelled 15 mins before appointment
Very unreliable company and bad customer service. Had oven cleaning booked in advance and company telephoned me 15 minutes before they were due to arrive and cancelled due to staffing problems (late afternoon appointment). I have people viewing this property first thing the next day which I explained to them but they just said they were sorry but offered no solution to the problem. This is regardless of the fact that they have already taken my money as the job needed to be paid for up front. So summary: company take your money and then don't turn up. Apparently the refund is pending ........
1 comment
Mike D.Fantastic Services
Dear Karen,
We apologize for the experience you had with our Customer Service department. Your feedback has been passed onto the management for actions to be taken. We appreciate that you have taken... Read more
the time to share your experience with us. Our customer's feedback is our first-hand source to improve our services day by day. We would like to confirm that the refund for the service not provided was issued the same day. Please feel free to contact us at your earliest convenience to discuss this matter further and assist you accordingly. We remain at your disposal.Similar opinion? Write a review on ProductReview.com.au!
AshleighPerth, WA
House Cleaning
I would like to give many thankx for Fantastic Services for organising a cleaner for the house in my Grandparents house on Saturday Morning in such a short Notice, really appreciated. Couple who came were a lovely and did a wonderful job who had never been to the house previously. I will definitely consider them again for next cleaning service.
1 comment
Mike D.Fantastic Services
Dear Ashleigh,
Thank you so much for your kind words!... Read more
It makes us really happy and motivated to see how happy you are with the service! Please do let us know if you need more help with another cleaning! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Luca V.Perth, WA
Carpet Cleaning
I knew that I have to clean my carpet, but I was not aware, how dirty our carpet was until technician showed me the dirty water extracted from it after the deep cleaning. I am very happy with the professional team as they finish the cleaning on time. Smells good around carpet as well. Thank you team.
1 comment
Mike D.Fantastic Services
Dear Luca V.,
Thank you for your feedback!... Read more
We are delighted to hear that we have been able to meet your expectations and are looking forward to assisting you again! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Find out how Fantastic Services WA, Perth - Cleaning compares to other House Cleaning Services
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KyliePerth, WA
Good and Friendly service
Friendly Service. Easy to use and comprehensive information. Marija who comes to clean my apartment every week is very Friendly and works incredibly hard. Very Professional and I am pleased with her service.
1 comment
Mike D.Fantastic Services
Dear Kylie,
Thank you for sharing your feedback with us!... Read more
We are glad to hear that we have been able to assist you with the cleaning in the best way possible! Let us know if there is anything else that we can do for you! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
XeniaPerth, WA
Professional no doubt
I booked one-off cleaning by Fantastic Services and received a decent service. Couple came with their own fantastic logo shirts, covered their shoes , covered face with mask and proper gloves. They were very professional, respectful and puntual.I have no complaints and would probably book them again.
1 comment
Mike D.Fantastic Services
Dear Xenia,
Thank you so much for your kind words!... Read more
It makes us really happy and motivated to see how happy you are with the service! Please do let us know if you need more help with another cleaning! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Kareena L.Perth, WA
Happy to Recommend
I have been using Fantastic Cleaning for last 8 month, their regular cleaning is really good. I haven’t had any issue and for the first time they replaced my cleaner within these months reason is coz of common cold and of course she took precaution coz of these Virus chaos. The lady usually clean my house every two weeks and she organise everything perfect. I will recommend Fantastic Services.
1 comment
Mike D.Fantastic Services
Dear Kareena L.,
Thank you for sharing your feedback with us!... Read more
We are glad to hear that we have been able to assist you with the cleaning in the best way possible! Let us know if there is anything else that we can do for you! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
LauraPerth, WA
Perfect Oven Cleaning
I was thinking of cleaning my oven of my own. When I saw how greasy, sticky and yellowish my oven door glass was, I end up calling Fantastic Services. They tackled an awfully dirty double oven in no time at all and left it spotless. will definitely use again. Thank you
1 comment
Mike D.Fantastic Services
Dear Laura,
Thank you for your feedback!... Read more
We are glad that we have been able to assist you with the cleaning in a professional and timely manner! Let us know if there is anything else that we can help you with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
DannyPerth, WA
Amazing!!
Fantastic team were amazing. As i'am heavily pregnant and with a toddler, deep cleaning my new house was the last thing i could potentially do. They got on with it and did a brilliant job. They even came earlier than i thought which was a pleasant surprise.
1 comment
Mike D.Fantastic Services
Dear Danny,
Thank you for providing us with your feedback!... Read more
Our team will be delighted to hear that they have been able to help! Please let us know if there is anything else that we can assist you further with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
JackPerth, WA
Good Service
The technician from Fantatastic arrived on time, looked very professional-worn shoe covers while entering our home and the machine they use these days seems a lot quieter. They did a good job cleaning my mattress which is a mix of fabric/ faux suede. Mattress has a layer of memory foam and the cleaning didn't affect it in any way. Noticeably cleaner visually and fresher smell. I will be booking them again if necessary.
1 comment
Mike D.Fantastic Services
Dear Jack,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic CleanersSimilar opinion? Write a review on ProductReview.com.au!
Find out how Fantastic Services WA, Perth - Cleaning compares to other House Cleaning Services
Know better, choose better.
StephaniePerth, WA
LEFT and never came back 2 minutes after arriving
We booked Fantastic Cleaners a week in advance in preparation for our 3 monthly lease inspection. On the day of our appointment, they showed up on time, leaving their equipment in the van. They came to look through the apartment, and told me they would return with their equipment.
They left, and never returned. They did not try to contact me, did not ring the doorbell, and did not answer any phone calls.
Very unprofessional service. We paid upfront a total of $352 online during booking for a full cleaning service.
Even more, their company...Read more
are impossible to get ahold of. I tried calling, left messages, and they did not return my phone calls. I would not trust this service, nor will I use them again, nor would I recommend anyone else to ever avail of their services. Despite the fact that they have some positive reviews, you are taking a gamble by hiring them that they will scam you of your money.1 comment
Mike D.Fantastic Services
Dear Stephanie,
Thank you for sharing your feedback with us. We apologize for not being able to provide your hourly cleaning service as you requested it. The refund of the payment was successfully ar... Read more
ranged on the day of the cancellation. We are glad that your housemate gave us the chance to compensate for the inconvenience. We remain at your disposal for any further queries. Feel free to contact us.Similar opinion? Write a review on ProductReview.com.au!
Hannah S.Perth, WA
Great customer service
Few misunderstandings with call center regarding reschedules but I am very pleased with the Fantastic Services Perth and the services they had provided so far. I am more than happy to continue our relationship. Problems can arise always but the important thing is how the matter sorted out. Thank you for excellent customer service.
1 comment
Mike D.Fantastic Services
Dear Hannah S.
Thank you for providing us with your feedback!... Read more
We appreciate the fact that you have taken some of your personal time to share it with us and we are glad that we have been able to make you another happy client of ours! Let us know if we can assist you with anything else! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Michelle C.Perth, WA
Perfectly Done
Booked Fantastic Services for oven and my 2 rags.The technician turned up on time,did an excellent job and clean up afterwards around the rags and the oven.I’m very happy with the result. I would definitely recommend and use Fantastic again. Cheers
1 comment
Mike D.Fantastic Services
Dear Michelle C.,
Thank you for sharing your feedback with us!... Read more
We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
P. ButlerPerth, WA
1st Service with great Helping hand
This is my first time receiving service from Fantastic Services. Guys they arrived on time and very helpful in diagnosing the issues and recommending reasonable solutions. They are very thorough in the work and in cleaning up afterwards. No complain. Highly recommended.
1 comment
Mike D.Fantastic Services
Dear P. Butler,
Thank you for your feedback!... Read more
We are glad that we have been able to assist you with the cleaning in a professional and timely manner! Let us know if there is anything else that we can help you with! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
ScottPerth, WA
Thank you team work
It was very difficult to find a trustworthy company who can do a high-class job for us. Perfect Clean has definitely done a fantastic job & we are so happy with the work and your level of service. So thank you and please pass on our thanks to the cleaners who did all the hard work too.
1 comment
Mike D.Fantastic Services
Dear Scott,
Thank you for sharing your kind feedback with us!... Read more
We are pleased to see that everything went well with the cleaning and we hope to hear from you again soon! Kind Regards, Fantastic ServicesSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Littleflower A.asked
Hi how much you charge hourly? I have three toilets and kitchen cabinets to wipe down.
2 answers
Mike D.Fantastic Services
Dear Littleflower A.,
Thank you for inquiring about our cleaning services! Could you please provide us with your contact number or email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.
You can check our website: https://fantasticservicesgroup.com.au/perth/ for more information about the prices for our services. If you have any additional questions, you can give us a call at: 08 6117 3480
Kind Regards,
Fantastic Services
Littlefangel@yahoo.com.au
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Mike D.Fantastic Services
Hello Nadia,
We take pride in providing outstanding service to each customer, and we're overjoyed to receive your compliments and appreciation.... Read more
Thank you for trusting Fantastic Services. Happy Holidays!