Reviewer Photos & Videos
**Update** I've since noticed after the fact that there is an awfull residue inside my oven. I ran my finger across it and it's grease!!!??? All over the inside door too. No idea what he sprayed inside but it looks and feels like it was not cleaned off properly
Have sent pics and lodged a complaint with the company. Not happy. Doesn't even look like it's been cleaned. **
The cleaner I had for my oven today was great. He was professional and friendly. He explained the process and even gave me tips on using bbq wipes to wipe down the racks etc after use to keep the oven cleaner.
The only thing I didn't find professional was he left a mess all over my kitchen floor and in my sink. Would be nice if he cleaned up after himself.
Excellent Cleaning Service
We spend our Holiday Christmas all weekend in my Parents Place, we had Cleaning Service before from Fantastic Company, so we left the Key to Cleaners as they said they are working on Christmas and Boxing Day as well. Today we came home and it all went well. Windows and white-work, including conservatory washed down and looking all clean. Window over our conservatory now also gets a regular clean. Am very pleased so far.
Fantastic Services were very professional and friendly. They did an excellent job with cleaning our house properly and every single cornor or spot of it. I used cleaning service for the first time.Cleaners did a fantastic job and were very organized and efficient.
We had a problem with cleaning the cooktop and oven plus we also need to clean the entire house where we rented.
Called fantastic and services and so satisfied with the result for the job well done.
Very polite and listening to your instructions very well. I will definitely get this team again, Marco ana Atesh who belongs to Kesaven 2 Team.
I even ask extra job for them to locked up the house and sent the final result for documentation to be given to the landlord and was able to deliver it as well.
Thank you once again for the job well done!!!
Attached some pictures on the oven and cook top for you to see.
Friendly service from Fantastic Services. Very easy to use and comprehensive information. Tanya who comes to clean my apartment every week is polite, friendly and works incredibly hard. Very pleased.
We just moved into a new house,its old one and the windows on the back side of the house were with lots of little corner cobwebs,so today I call for Fantastic cleaning for the overall spring leaning together with window cleaning. The cleaners were awesome and cleaned all of fallen leaves from backyard terrace. Inside the house cleaners managed very week. Pretty much everything I wanted. No complaint and great relief seeing clean windows and backyard.
Completely Unreliable - Cancelled 15 mins before appointment
Very unreliable company and bad customer service. Had oven cleaning booked in advance and company telephoned me 15 minutes before they were due to arrive and cancelled due to staffing problems (late afternoon appointment). I have people viewing this property first thing the next day which I explained to them but they just said they were sorry but offered no solution to the problem. This is regardless of the fact that they have already taken my money as the job needed to be paid for up front. So summary: company take your money and then don't turn up. Apparently the refund is pending ........
I would like to give many thankx for Fantastic Services for organising a cleaner for the house in my Grandparents house on Saturday Morning in such a short Notice, really appreciated. Couple who came were a lovely and did a wonderful job who had never been to the house previously. I will definitely consider them again for next cleaning service.
I knew that I have to clean my carpet, but I was not aware, how dirty our carpet was until technician showed me the dirty water extracted from it after the deep cleaning. I am very happy with the professional team as they finish the cleaning on time. Smells good around carpet as well. Thank you team.
Good and Friendly service
Friendly Service. Easy to use and comprehensive information. Marija who comes to clean my apartment every week is very Friendly and works incredibly hard. Very Professional and I am pleased with her service.
Professional no doubt
I booked one-off cleaning by Fantastic Services and received a decent service. Couple came with their own fantastic logo shirts, covered their shoes , covered face with mask and proper gloves. They were very professional, respectful and puntual.I have no complaints and would probably book them again.
Happy to Recommend
I have been using Fantastic Cleaning for last 8 month, their regular cleaning is really good. I haven’t had any issue and for the first time they replaced my cleaner within these months reason is coz of common cold and of course she took precaution coz of these Virus chaos. The lady usually clean my house every two weeks and she organise everything perfect. I will recommend Fantastic Services.
Perfect Oven Cleaning
I was thinking of cleaning my oven of my own. When I saw how greasy, sticky and yellowish my oven door glass was, I end up calling Fantastic Services. They tackled an awfully dirty double oven in no time at all and left it spotless. will definitely use again. Thank you
Fantastic team were amazing. As i'am heavily pregnant and with a toddler, deep cleaning my new house was the last thing i could potentially do. They got on with it and did a brilliant job. They even came earlier than i thought which was a pleasant surprise.
The technician from Fantatastic arrived on time, looked very professional-worn shoe covers while entering our home and the machine they use these days seems a lot quieter. They did a good job cleaning my mattress which is a mix of fabric/ faux suede. Mattress has a layer of memory foam and the cleaning didn't affect it in any way. Noticeably cleaner visually and fresher smell. I will be booking them again if necessary.
LEFT and never came back 2 minutes after arriving
We booked Fantastic Cleaners a week in advance in preparation for our 3 monthly lease inspection. On the day of our appointment, they showed up on time, leaving their equipment in the van. They came to look through the apartment, and told me they would return with their equipment.
They left, and never returned. They did not try to contact me, did not ring the doorbell, and did not answer any phone calls.
Very unprofessional service. We paid upfront a total of $352 online during booking for a full cleaning service.
Even more, their company...are impossible to get ahold of. I tried calling, left messages, and they did not return my phone calls. I would not trust this service, nor will I use them again, nor would I recommend anyone else to ever avail of their services. Despite the fact that they have some positive reviews, you are taking a gamble by hiring them that they will scam you of your money.
Great customer service
Few misunderstandings with call center regarding reschedules but I am very pleased with the Fantastic Services Perth and the services they had provided so far. I am more than happy to continue our relationship. Problems can arise always but the important thing is how the matter sorted out. Thank you for excellent customer service.
Booked Fantastic Services for oven and my 2 rags.The technician turned up on time,did an excellent job and clean up afterwards around the rags and the oven.I’m very happy with the result. I would definitely recommend and use Fantastic again. Cheers
1st Service with great Helping hand
This is my first time receiving service from Fantastic Services. Guys they arrived on time and very helpful in diagnosing the issues and recommending reasonable solutions. They are very thorough in the work and in cleaning up afterwards. No complain. Highly recommended.
Thank you team work
It was very difficult to find a trustworthy company who can do a high-class job for us. Perfect Clean has definitely done a fantastic job & we are so happy with the work and your level of service. So thank you and please pass on our thanks to the cleaners who did all the hard work too.
Questions & Answers
Hi how much you charge hourly? I have three toilets and kitchen cabinets to wipe down.
Mike D.Fantastic Services
Dear Littleflower A.,
Thank you for inquiring about our cleaning services! Could you please provide us with your contact number or email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.
You can check our website: https://fantasticservicesgroup.com.au/perth/ for more information about the prices for our services. If you have any additional questions, you can give us a call at: 08 6117 3480
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