Poor Customer Service
We engaged Fantastic cleaners to do our end of lease cleaning. We had to get them to reattend because the bathroom was not cleaned properly. There was still mould and soap scum left in the shower. We arranged for them to do a reattendance, which seemed all fine however; the cleaner that returned had picked up the keys from my real estate agent and dropped them off within an hour and a half. Our place is about 20 mins from the real estate agent. I got feedback from my property manager that there had been no change.
When I contacted Fantastic Cle...
Hit and Miss
When my baby needed to be in hospital for 4 months a friend got us 2 x cleaning services to give us a break.
The first clean was awesome, I had to rush to the hospital that day but the cleaners were accommodating and locked the door behind them but when I returned the whole house was spotless. They even let me know 30mins before they finished by giving me a call.
Unfortunately the second time I used them it was the complete opposite. Our house was very neat and just needed a light dust, vacuum, shower screen wipe down and mop. Our kitchen wa...
Questions & Answers
Hi how much you charge hourly? I have three toilets and kitchen cabinets to wipe down.
Dear Littleflower A.,
Thank you for inquiring about our cleaning services! Could you please provide us with your contact number or email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.
You can check our website: https://fantasticservicesgroup.com.au/perth/ for more information about the prices for our services. If you have any additional questions, you can give us a call at: 08 6117 3480
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