Reviewer Photos & Videos
1st Service with great Helping hand
This is my first time receiving service from Fantastic Services. Guys they arrived on time and very helpful in diagnosing the issues and recommending reasonable solutions. They are very thorough in the work and in cleaning up afterwards. No complain. Highly recommended.
Thank you team work
It was very difficult to find a trustworthy company who can do a high-class job for us. Perfect Clean has definitely done a fantastic job & we are so happy with the work and your level of service. So thank you and please pass on our thanks to the cleaners who did all the hard work too.
Excellent work done today by Alex and his team. They turned up on time, job done well quickly and cleanly. Organized all my messy house. I will use them again after my next party.
This is the 3rd time I have used Fantastic Services and I will always choose them, they are excellent. Spotless house following their visit. I will definitely recommend them. Well Done!
I had upholstery cleaning
My couch went from dull to vibrant with the cleaning removing stains. I especially like how the dust ruffle came up, I will include pictures as an example of before and after
Bad. Realtor had to resend new cleaners
My realtor was not happy with this vacate and carpet clean. They have had to resend their own cleaners which has been taken out of my bond, and I’ve paid fantastic services also.
Poor Customer Service
We engaged Fantastic cleaners to do our end of lease cleaning. We had to get them to reattend because the bathroom was not cleaned properly. There was still mould and soap scum left in the shower. We arranged for them to do a reattendance, which seemed all fine however; the cleaner that returned had picked up the keys from my real estate agent and dropped them off within an hour and a half. Our place is about 20 mins from the real estate agent. I got feedback from my property manager that there had been no change.
When I contacted Fantastic Cle...
Thank You Guys!
From initiating the job via customer service to the job being completed I cannot fault these guys, very professional, well-mannered and they take pride in the work they do - I would highly recommend them!
I am a Property manager and I have used numerous cleaners from various companies in the past years but I tried this time with emergency short notice at a company called Fantastic Services, they did the cleaning right away and did really good job, Professionalism and high Standard.
4 month service
I have been using fantastic services for Past 4 months as regular housekeeping, I have lovely cleaners who is reliable and does a great job .I am really happy with the service and will definitely recommend.
I am very happy with the House Cleaning from Fantastic Services today, 2 Cleaners they come to clean my house, they did all the things that i wanted to, they come on time. i will definitely like to recommend Fantastic Services and my next service will be from same team from Fantastic Services.. WEll DONE!
Horrible end of lease cleaning . Never go for them
Everything from start of booking guaranteed by definite guarantee for 72 hours with no limitation in hours of work done to do the cleaning . On the day of cleaning the sick tractor came with saying that almost nothing can be done to perfection so he can’t give guarantee and he is paid less by the company and he needs to bring more people . At last three bedroom house with study , kitchen, living room ,laundry and two bathrooms done in less than four hours . It did not look like end of lease cleaning rather a normal cleaning done at home . Rea...lly disappointed with such a horrible service and moreover money is deducted a week before the day of cleaning so u can’t claim anything too . They are also not in Australia but from Bulgarian managing administration from there . As told by the subcontracton
After paying $450 three weeks in advance for an EOL clean with no time parameters, the cleaners rocked up and said the price was wrong and they needed more money. THey basically gave my townhouse a quick vacuum and a mop and went on their merry way. The property agent then charged me an additional $464 for substitute cleaners to come in. The worst part, it is impossible to contact head office and make a complaint.
Do not use this company. They are genuine crooks
I booked this for End of Lease cleaning, but it was just terrible. there were many stains left and their garbage was left in my bin box. when I booked it was said that the cleaning would be completed around 3pm but they left at 1pm. I will never use this company and won’t recommend any of my friends.
Did a great job with the cleaning of my couch and chairs which were quite dirty. Polite and friendly service. I have no hesitation in procuring this company for future cleaning requirements.
Punctual, thorough carpet cleaning service , fast
Had an opportunity to review the word done and was satisfied Thank you very much will use this company again in the the the future
Divram arrived on time, he was polite and efficient. He cleaned the carpets and some couches and chairs. The finished job was great. I have no hesitation in recommending this company.
Do not use this company! Waste of time, money and worst experience I have ever had.
I used this company for an end of lease clean and at this stage I was 6 months pregnant. When I booked the clean what I was initially promised and what I paid for did not reflect the receipt and had items missing from it. I called back and they gave me a whole heap of items that would not be included in the clean. When I told them that’s not what I was initially told, theY told me that I was assisted by a trainee and was given incorrect information. I had to go with it as the clean was booked for the next day.
The cleaners told me they were on ...
Worst experience I have ever had with a company.
I booked fantastic services to do a vacate cleaning on a property I was moving out of. They were booked to arrive at 9am. The night before they text and moved it to 3pm. At 3pm no one arrived and after waiting and contacting them they said they wont be there until 4.30! At 4.30 the cleaner rang and said they wouldnt be there until 6. I spent the next hour trying to contact a manager at their office to see what was going on. They wouldnt put me through to a manager and kept saying a manager would call me back in a few minutes. No manager ever ca...lled me back. At 6pm, the cleaner called and advised she didnt have time to come at all. So I was left with no notice to find someone else as I had to give back the keys the following morning. And to make it even worse, they have charged me $379 although they never even showed!!!! No manager has called me to apologise, to follow up on my complaint or to advise they will be giving me back my money.
Had my issue resolved
I was initially unhappy with the cleaning done by this company but management were good and responsive and gave me a partial refund. I was impressed by this. So I am giving 4 stars.
Questions & Answers
Hi how much you charge hourly? I have three toilets and kitchen cabinets to wipe down.
Mike D.Fantastic Services
Dear Littleflower A.,
Thank you for inquiring about our cleaning services! Could you please provide us with your contact number or email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.
You can check our website: https://fantasticservicesgroup.com.au/perth/ for more information about the prices for our services. If you have any additional questions, you can give us a call at: 08 6117 3480
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