They book the cleaners and cancel creating total havoc .. all the planning of moving out end of lease due to Fantastic’s inefficiency & unprofessional. Never ever use their services of any kind now or the future

The booking process was simple. The technician was committed to achieving a good result. The trays came up near spotless and the oven looks super clean! I am very pleased with the result. Thank you!

Appalling service - from booking to being able to contact. Canceled a day before at 4 pm, was due to come after 3 weeks of waiting. Stated that they couldn't do a basic clean on 1-year-old furniture in 99% excellent condition. When asked why this was the case they said because I have previously treated a stain on the couch (a bird defecated on my sofa after I left the window open) The stain was easily removed by myself. I didn't want them to do any form of stain removal just to do a basic clean on the furniture to freshen it up. Was quick to t...

Nice friendly workers I am very happy with the work. I would recommend them to anyone who needs to get their bond back. They cleand it so well that the place was cleaner than what it was when I first moved in

I’ve been booking this company for around 4-5 months on a fortnightly basis, I was really happy at the start and the cleaning was ok, however after 4 reschedules (2 with 24hrs and 1 with 3 hrs notice) I cannot vouch for their reliability - I’m now working with another company that delivers on their promises.

Recieved text confirming booking at 4pm day before. Got to booking window and no one showed up. Tried to call gardener and the button in the app wouldn't work. Called fantastic services to finally get a call saying they cancelled as it might rain today. I pointed out there had been no rain in the last hour and if they had turned up they could have done the work. Was told it would rain today so they cancelled. To make matters worse they charged my card in full 5 days BEFORE service so now I have to wait and rely on them to return my money. Absolutely waste of time and money.

Haven’t been able to use my sofa for over 12 months, as it was outside undercover and filthy, it’s now perfectly clean and the delicate fabric hasn’t been damaged in any way. Thank you so very much!

Nice friendly workers I am very happy with the work. I would recommend them to anyone who needs to get their bond back. They cleand it so well that the place was cleaner than what it was when I first moved in..

I had a very dirty oven which after a very thorough clean came up brand new. Arrived on time and took care to do a great job. Very impressed with this service.

Window cleaning was easy to book and pay fir and their was great communication from them throughout the process. Windows look great - team was super quick and lovely to deal with.

I booked a full service of cleaning as I was moving out of my Hawthorn apartment, including courtyard clean, carpet and window cleaning. My cleaners, Dayal and Shashi, were prompt, polite and thorough. I am so glad I trusted them with my 2 bedroom apartment clean. At the finish, they explained they had problems pressure-hosing the courtyard tiles, as the organic matter from the trees had really stained the tiles. I do recommend this team. They were wonderful.

Fantastic is FANTASTIC!! Great clean every time. They even took my rubbish out and relined my bin! I’m always left with a sparkling clean house and couldn’t be happier. Definitely recommend.

Didn’t come on time the first time. Our place was not cleaned properly. The company uses sub contractors, so finding someone in management was a nightmare. Eventually got a re clean booked (for which I was told I was accidentally charged for) and no one showed..
Have not been able to contact management so time will tell if we get a refund!

Lazy Liars!

They told me marks on tiles could not be removed. However, when I rubbed my finger over them they came off in seconds. I asked them to wipe the doors and door frames in the bathroom. The doors were wiped but the door frames untouched. Again I was told they could not remove them. I wiped them with a damp cloth and they disappeared. They were booked for 1.5 hours and were ready to leave in 1 hour with the job unfinished. I made them clean some of the spots I picked up on them missing but they said spots on the floor in the kitchen w...

My house clean left the place sparkling. Very thorough and careful clean. I have had other cleans in the past where I could still see dust and mess but with this clean no corners were cut. Highly recommended.