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Had a big spring clean of a large house and oven - very happy with the results and the service provided. I will be using fantastic services again for my next clean.
Handyman was sent to fix door, was friendly and communication was good. But his performance and outcome of his service was questionable and left me with a door in bad condition.
I had an internal door fixed and shelves installed. The work was well done and I’m happy with the result. They turned up on time, supplied some materials and worked quickly.
Dear Mark,
Thank you for providing us with your feedback regarding our handymen's work!...
Read more We will make sure to pass on the good words to them! Let us know if we can assist you with anything else! Kind Regards, Fantastic ServicesThe handyman was knowledgeable, skilled and punctual. He did a great job and was able to accommodate the short time frame we had to repair our walls. Would hire him again.
Dear Anthony,
Thank you for providing us with your feedback regarding our handymen's work!...
Read more We will make sure to pass on the good words to them! Let us know if we can assist you with anything else! Kind Regards, Fantastic ServicesFind out how Fantastic Services compares to other Services
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- 2 reviews
- 1 like
6 doors hung upside down in March, one door totally ruined as they cut it down too much. Doors had to be reordered. Eventually was resolved by same handyman returning with a supervisor because they would not agreed to a refund or someone else. They still forgot to remove the old doors but provided a refund for the council to take them away.
Alex and Emma from the office were fantastic. Shame they were let down by this one contractor.
Dear Katy М.,
We thank you for the patience and cooperation, allowing us to rectify the ommissions and make this right. We appreciate that mistakes do happen and our goal would always be not to leave...
Read more a valued client without the care they deserve. We remain at your disposal and look forward to serving you again in the future.Was clear explained everything he was doing and asked my opinion throughout the job. Very polite and friendly too would highly recommend. Overall 100 percent happy and would use this service again
Dear Amber C.,
Thank you for sharing your feedback with us!...
Read more We look forward to servicing you again! Kind Regards, Fantastic ServicesReally happy with the service. They were punctual and professional. My oven looks new again. They did a great job. They were very polite and approachable. Highly recommended them to anyone
Dear John noble,
Thank you for sharing your feedback with us!...
Read more We are glad to hear that we have been able to assist you with the cleaning in the best way possible! Let us know if there is anything else that we can do for you! Kind Regards, Fantastic ServicesVery impressed, Shah arrived on time and did a great job of cleaning my oven and rangehood.
He was very polite and left everything clean.
Thank you Shah I would recommend Fantastic Services
Dear Jenny,
Thank you so much for your kind words regarding Shah's work!
...
Completed all tasks and extra tasks in the time allocated. Did a good thorough job. Checked in with me periodically to confirm I was happy with the job. Very satisfied, would use again.
Dear Beth,
Thank you for sharing your feedback with us!
...
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Our oven was in need of detailed cleaning. The Fantastic Services cleaner did an amazing job and the oven looks as good as new, wow what a great job - thank you!
Dear Mulgrave,
Thank you for sharing your feedback with us!...
Read more We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesHad some really dirty carpets in a rental after a housemate moved out and it looks amazing. And its such an affordable service. Even the high traffic areas are fluffier and cleaner than they’ve been in years.
Never thought I’d see these carpets as clean as they are and I am not disappointed with my service!
Thankyou to Lala and crew for your fantastic service <3
Dear chips8899,
Thank you for providing us with your feedback!...
Read more Our team will be delighted to hear that they have been able to help! Please let us know if there is anything else that we can assist you further with! Kind Regards, Fantastic ServicesWe needed a last minute rubbish removal and items that were too big for us to move. We made a call and had the job done in a day! They were on time, quick and no fuss. Thank you, you made it very easy.
Dear Belinda Wilson,
Thank you for your kind feedback!...
Read more We are glad that you are happy with the service and we will be hoping to hear from you again soon! Kind Regards, Fantastic ServicesFind out how Fantastic Services compares to other Services
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- 2 reviews
- 1 like
Shah did a wonderful job cleaning my oven and rangehood. He was very efficient and was a pleasant gentleman to deal with. I would definitely get my oven cleaned again with fantastic services.
Dear Jessica Meunier,
Thank you so much for your kind words!...
Read more We will definitely make sure that Shah is aware of your response! Let us know if we can help you out with anything else! Kind Regards, Fantastic ServicesTV anchoring part was bought from bunnings on our behalf. The installation was done very fast, height was measured to our eye level. Now it's safely hanged up on the wall out of reach from our toddler. Thank you Mehrdad!
Dear Linda L.,
Thank you so much for your kind words!...
Read more We will definitely make sure that Mehrdad is aware of your response! Let us know if we can help you out with anything else! Kind Regards, Fantastic ServicesI was most unhappy with the quality of my cleaning service and Fantastic Services were very prompt in their response to my complaint. After exchanging emails, I am grateful to the Company for being so willing to reach a resolution. If this is an example of the Company's attention to customer service, I am happy to recommend them and rate 4 stars on this basis.
Dear Stephanie,
Thank you for sharing your experience with us....
Read more Our Customer care is happy to have the chance to find the best possible resolution for you. Addressing our client's concerns with the proper care is one of our main priorities. We hope that you will be able to give us a second chance in the future to prove our fantastic services and impress you with your next appointment. We remain at your disposal. Best wishes, Fantastic ServicesMy couch, rug and carpet look like new. Such a wonderful thorough job, I’d HIGHLY recommend. Don’t book anyone else for your job, you won’t be disappointed. You’ll be over the moon.
Dear Meagan,
Thank you for sharing your feedback with us!...
Read more We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesFirst 2 times I used the service no issues at all. The third time was a disaster. Due to them contracting the work out, the people who arrived did not have professional cleaning products nor did they look like professionals. They refused to complete the 4 hour cleaning that was paid in full demanding it needed 8 hours. It's a 3 bedroom house that was completely empty and already clean, it just needed professional cleaning for tenancy purposes. They also wanted another $50 for the oven enough I already paid $95 for an oven clean! They left with...
Read moreout doing anything. No one from Fantastic was available on the weekend so we had no solution. The next day the carpet cleaner cancelled and they had no other options for me. The whole experience was a nightmare and left us in a terrible situation. The only good thing was they quickly refunded all money. Still would not use them again.Dear Myriam,
Thank you for your genuine observations, we cherish every input we receive....
Read more We deeply regret knowing we have let down a valued customer, and we are sorry to hear of your poor impression following your latest encounter with our services. Ensuring your satisfaction with our services through a high-quality level of cleaning, professional approach, and proper communication is something we always strive to achieve, and we are eager to look into the situation that occurred on-site. We realize as a valued customer of ours, providing you with proper customer care and a felicitous response is essential. A representative has been assigned to your case and reached out with an offer to make things right. We would greatly appreciate your input and look forward to hearing from you. Kind regards, Fantastic ServicesAssembled a desk with drawers in two hours even with instructions that didn’t quite match the parts. Helped me move it in to place in my living room. Happy with the result.
Dear Tara,
Thank you for providing us with your feedback regarding our handymen's work!...
Read more We will make sure to pass on the good words to them! Let us know if we can assist you with anything else! Kind Regards, Fantastic Services- 2 reviews
I requested a mattress cleaning service and I could not fault it. My cleaner was so helpful and informative, he also would have me check his work throughout and explain what he was doing so he could ensure I was happy. Will 100% use the service again!
Dear Amber B.,
Thank you for your kind feedback!...
Read more We are so happy to hear that you are satisfied with the results of the cleaning! Let us know if there is anything else that we can do for you! Kind Regards, Fantastic ServicesHamid did a professional and courtesie job, he is caring and informative individual.
He left our place clean after he completed his tasks.
Happy to recommend him to other associates.
Thanks for your great job.
Dear Hamid,
Thank you so much for your kind words!...
Read more We will definitely make sure that Hamid is aware of your response! Let us know if we can help you out with anything else! Kind Regards, Fantastic Services- 2 reviews
Great work job well done very polite and efficient. Would highly recommend to anybody looking to get work done and completed at home. Found them online and I am happy with the work and service provided
Dear Michelle,
Thank you for sharing your feedback with us!...
Read more We look forward to servicing you again! Kind Regards, Fantastic ServicesI made a booking 4 days in advance. They called an hour before they were meant to show up and said they weren't coming. But still charged my credit card. A completely untrustworthy company. DO NOT USE THEM!
And now they have started sending me spam, even though I didn't authorise them to. Absolutely just terrible experience.
Dear Troy,
Thank you for sharing your honest feedback....
Read more We are saddened to hear that you are left with such bitter feelings after the booked service with us. As a customer-oriented company, we would like to assure you that we will never hold an amount for a not provided service. We would like to thank you for the opportunity to reach you and assist in providing a resolution for you. Our Customer Care team remains at your disposal in case any further help will be needed in the future. Kind Regards, Fantastic Services- 2 reviews
Quality & efficient cleaning services with amazing customer service!!! Highly recommend!!
Very happy with the upholstery cleaning job performed on my stained couch. Kadina arrived on time and was super friendly. He ensured my couch was cleaned perfectly and now it looks brand new! I also had an excellent customer service experience when speaking to the team on the phone. Highly recommend!! Will definitely be using Fantastic Services in the future.
Dear Jan,
Thank you so much for your kind words!...
Read more We will definitely make sure that Kadina is aware of your response! Let us know if we can help you out with anything else! Kind Regards, Fantastic ServicesArrived on time and removed the furniture and other materials quickly while careful of not damaging the walls. No issues with the service provided and all was dry one efficiently
Dear Calvin,
Thank you for providing us with your feedback!...
Read more Our team will be delighted to hear that they have been able to help! Please let us know if there is anything else that we can assist you further with! Kind Regards, Fantastic ServicesOn time , friendly and did a fantastic job . Left my not so clean oven sparkling. It was beyond my expectation and really happy with service . Highly recommend. Shiny clean oven .
Dear Rick,
Thank you for sharing your feedback with us!...
Read more We are glad that we have been able to help out with the cleaning! Please don't hesitate to contact us, should you need anything else done! Kind Regards, Fantastic ServicesProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Dear Nic,
Thank you for sharing your feedback with us!...
Read more We look forward to servicing you again! Kind Regards, Fantastic Services