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Fantastic Services

Fantastic Services (page 3 of 57)

NSW, VIC, WA, Perth, etc...
4.0 from 1,124 reviews · View Statistics

Reviews

  • Customer Service
    4.8 (41)
  • Timeliness
    4.7 (41)
  • Job Satisfaction
    4.9 (40)
  • Rates and Fees
    4.6 (35)
  • Transparency
    4.5 (4)
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Michelle

MichelleGreater Melbourne (Inner), VIC

Oven Clean

published

Had my oven cleaned. Can’t believe the difference. Very happy with the service. I will definitely use your service again. Very efficient and arrived on time. Thank you so much

1 comment
Fantastic Services
Mike D.Fantastic Services
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Tania F.

Tania F.Greater Melbourne (Inner), VIC

  • 2 reviews

Good clean and pleasant staff

published

The team did a good job of the end of lease cleaning. The cleaners were mostly thorough with just a couple of things missed (one which I didn't pick up on until after they'd left which was a store room that hadn't been touched despite being pointed out). All and all a good job, just make sure you inspect properly.

1 comment
Fantastic Services
Mike D.Fantastic Services
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Ray V.

Ray V.Greater Melbourne (Metropolitan), VIC

Great service, professional.

published

We know Joshua for long time and is super trustable and does the job as requested. He knows the job and had the right experience and tools to carry any gardening activity

1 comment
Fantastic Services
Mike D.Fantastic Services
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Roibeard D.

Roibeard D.Sydney, NSW

Watch out

published

Charged an extra $160 on top of the “guaranteed” end of lease cleaning. Tried for 3 weeks to get an itemised bill of the “extras” still waiting. Avoid them and go with somebody else.

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Brenda

BrendaGreater Melbourne (Inner), VIC

  • 3 reviews

professional domestic cleaners

published

The cleaners (2 visits) are very thorough. Time efficient. Most important for elderly couple. Mirrors, stove top, microwave, thorough dusting, vacuum. Punctual, client needs noted. Most impressed.May it continue.
Thank you.

1 comment
Fantastic Services
Mike D.Fantastic Services
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Mitch

MitchGreater Melbourne (Metropolitan), VIC

Professional Handyman

published

I have never been let down by Fantastic Handyman Steve. I had few services with him and all of them delivered with Professionalism and Diligence. He came on time, started work straight away with and completed the whole list with services more earlier than given time. I am absolutely amazed by the level of service, and would definitely keep using Fantastic Services in the future.

1 comment
Fantastic Services
Mike D.Fantastic Services
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Hebe C.

Hebe C.Greater Melbourne (Metropolitan), VIC

Never use this company

published
1 comment
Fantastic Services
Mike D.Fantastic Services
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Pravin

PravinPerth, WA

Pathetic service, stay away

published
1 comment
Fantastic Services
Mike D.Fantastic Services
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Customer service better than their software service

published

Update: after one week, one guy from the service team started to follow up the complaint until my bond has been fully returned.

I booked end of lease cleaning on 9am while it was not started until 4pm, and I couldn't contact anyone during this time. They didn't clean mould on the wall and didn't tell me until the next day, which is my final inspection. I complained to Customer service, but they didn't try to resolve my problem, instead, they just keep giving me excuses.
Although it took me one month to get the bond back, I appreciate their patient to resolve the issue.
However, I don't think their software service could be improved to the quality of their customer service.

1 comment
Fantastic Services
Mike D.Fantastic Services
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choose wisely

choose wiselyGreater Melbourne (Outer), VIC

Service was fine, but customer support is atrocious

published
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Chrissie

ChrissieGreater Melbourne (Metropolitan), VIC

End of lease clean - Fantastic Job

published

Fantastic services steamed deodorised and sanitised and cleaned dust off carpets, cleaned windows and window sills and cleaned attic and freshened the house up, house was unliveable and now it’s like living in a new house. They came equiped and spent the time necessary to clean everything requested. I would highly recommend the crew.

1 comment
Fantastic Services
Mike D.Fantastic Services
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Gotham S.

Gotham S.Greater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 1 like

Pretty good stuff!!

published

All round friendly staff and easy process! Have tried two of their services so far, carpet steam clean and also the tile grout clean - both went pretty well.
No issues at all.

1 comment
Fantastic Services
Mike D.Fantastic Services
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Katia S.

Katia S.Sydney, NSW

Roy was a gem

published

Booked a premium mattress and headboard clean. Roy Swadesh was early, very professional and apologised for the extra time it was taking for the machine to work properly. But he got there and did the job efficiently and cleaned up any mess left afterwards. Kind guy who was very pleasant to deal with.

1 comment
Fantastic Services
Mike D.Fantastic Services
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Prad

Prad

  • 2 reviews

Damaged my kitchen benchtop

published

I would give them 0 stars if possible. They came to clean my oven but their incompetent cleaners poured bleach on the kitchen countertop and left white spray marks all over the benchtop. They should have covered the benchtop if they were using bleach but nope they hire people who they pay peanuts to who are incapable of doing it right. Now they are trying to deny they did anything wrong and are trying not to take responsibility for the damage they have done. These people are crooks, if you want them to come to your kitchen and damage it then go ahead and hire them, otherwise say away from these lying crooks!

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3 comments
Fantastic Services
Mike D.Fantastic Services
Fantastic Services
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Prad
Prad
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Oven cleaning.

published
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2 comments
Fantastic Services
Mike D.Fantastic Services
Liisa B.
Liisa B.

I'd never use your company again or recommend you.

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Do Not Use

published

I had a terrible experience with this company. The ‘clean’ was not to a good standard and when I contacted the company to discuss the matter they blamed me saying it was a ‘post renovation clean’ and the cleaners weren’t qualified to do that. The only ‘renovation’ that occurred was the carpet had been removed and a new stove top installed. The bathrooms were left with soap scum and mould still in the showers just to name a few issues. Pathetic cleaners and pathetic management. Save your time and just go elsewhere.
EDIT: since posting this Fantastic have been in touch & offered a $60 refund with the request to change my review. I refused to do so as my original service was rubbish and should of never have got to this in the first place.

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1 comment
Fantastic Services
Mike D.Fantastic Services
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Pascale

PascaleSydney, NSW

Good Service!

published

I have no reason to complain about their Service. They Provided amazing Cleaning Service to me. They cleaned the areas that usually people miss. Seriously, the flat is now Cleaner than when I moved in. The Cleaners were all friendly and communicative.

1 comment
Fantastic Services
Mike D.Fantastic Services
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Lynne

LynneVictoria

Excellent End of Lease clean

published

Dan Cleaning Services from Fantastic Services did an exceptional job. Will use again when moved to new accommodation. Highly recommend. why do I have to put in 30 words when I can say it in less.

1 comment
Fantastic Services
Mike D.Fantastic Services
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No show

published

Most unusual booking with them where they took my debit card details over the phone and deducted my money for services not yet rendered almost immediately. I was booked to have my carpets cleaned at 9am today. This was then rescheduled by them to 11am today and then again rescheduled by them to 12md. Shortly after 12md received another message stating they had a flat tyre! Couldn’t attend asked for me to reschedule for another date!
I have rung them to cancel and have asked for a refund. Now been told it will take three to five business days for money to be returned. It leaves a nasty taste and I wonder if I’ve been scammed

1 comment
Fantastic Services
Aiden M.Fantastic Services
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Emily

EmilyGreater Melbourne (Inner), VIC

Good Experience with Fantastic

published

My overall experience was amazing with Fantastic Services. I booked one-off and a carpet cleaning on their website. I was very impressed when the team arrived on the arranged date and time. They were very friendly and did the Job quick but in perfect way. They asked me to check everything before they leave, everything was spotlessly clean. Thank you for the team.

1 comment
Fantastic Services
Mike D.Fantastic Services
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Page 3 of 57
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Questions & Answers

Laura

Lauraasked

NSW, Sydney - Cleaning

I need to open small business cleaner I looking for agent cleaner commission to employees I want to be ownership how can you help regards Laura Thank you
Phone number is 0420897302

No answers
Littleflower A.

Littleflower A.asked

WA, Perth - Cleaning

Hi how much you charge hourly? I have three toilets and kitchen cabinets to wipe down.

2 answers
Fantastic Services
Mike D.Fantastic Services

Dear Littleflower A.,

Thank you for inquiring about our cleaning services! Could you please provide us with your contact number or email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.

You can check our website: https://fantasticservicesgroup.com.au/perth/ for more information about the prices for our services. If you have any additional questions, you can give us a call at: 08 6117 3480

Kind Regards,
Fantastic Services

Littleflower A.
Littleflower A.

Littlefangel@yahoo.com.au

Tizzy

Tizzyasked

Fantastic Services

prices for cleaning ovens?

1 answer
Fantastic Services
Aiden M.Fantastic Services

Dear Tizzy,

Thank you for inquiring about our services! Could you please provide us with your contact number/email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.

Alternatively, you can go on our website (https://www.fantasticcleanersmelbourne.com.au/ for Melbourne and https://fantasticcleaners.com.au/sydney/ for Sydney) and obtain an online quote from us.

We're looking forward to hearing from you!

Kind regards,
Fantastic Cleaners

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