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Fantastic Services
4.1 from 1,068 reviews · View Statistics

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Poor Customer Service

published
Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Sharita D.

Sharita D.Sydney, NSW

I had a terrible experience

published
  • +8
Incentivised ReviewNo
1 comment
Fantastic Services
Aiden M.Fantastic Services

Delayed refund

published
Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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David S

David S

  • 3 reviews
  • 2 likes

This company is dishonest and unreliable. Don't use for rental cleans.

published
Incentivised ReviewNo
2 comments
Fantastic Services
Mike D.Fantastic Services
David S
David S
Les H

Les HGreater Melbourne (Inner), VIC

  • 3 reviews

Disappointing experience and quite stressful.

published
Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Marcin

MarcinAU

  • 2 reviews

Good enough, could be better

published

The cleaners were on time and very polite however left several obvious spots “wiped over” rather than “cleaned” and a few sports missed. Otherwise, the cleaner had leftsignificant BO - which for the first job of the day was an average experience

Incentivised ReviewNo
3 comments
Fantastic Services
Mike D.Fantastic Services
Marcin
Marcin
Marcin
Marcin

Review collected in partnership with Fantastic Services

thewholetruth

thewholetruthMelbourne

  • 4 reviews
  • 2 likes

I am an idiot for using them twice - heed this warning

published
1 comment
Fantastic Services
Mike D.Fantastic Services
Hong

HongRichmond

Extremely disappointing experience!

published
1 comment
Fantastic Services
Mike D.Fantastic Services

Hit and Miss

published
1 comment
Fantastic Services
Mike D.Fantastic Services
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Vi Y

Vi YSydney

  • 2 reviews
  • 1 like

End of lease cleaning - terrible! Will not use again!

published
1 comment
Fantastic Services
Mike D.Fantastic Services
Kari

KariSydney, NSW

  • 4 reviews
  • 9 likes

Really not very good

published
Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Andy

AndySydney, NSW

  • 3 reviews
  • 4 likes

Disappointing

published
1 comment
Fantastic Services
Mike D.Fantastic Services
Nick

NickMelbourne

  • 2 reviews

End of lease clean - had to re-vacuum house

published
1 comment
Fantastic Services
Mike D.Fantastic Services

End of lease cleaning

published

Not up to the expectation, unprofessional team, wanted to sell extra from the beginning, it costed 1000$ to clean a 4 BHK house, was in a good condition, we only 3 people (2 adults and 1 child) lived there for 18 months. Won't recommend

1 comment
Fantastic Services
Mike D.Fantastic Services
kitchen

kitchenGreater Melbourne (Metropolitan), VIC

  • 9 reviews
  • 7 likes

Keep on Keep on ......... rippin' people off!!

published

Try to keep it brief. Cleaners came to do a 1 bedroom, 1 bathroom unit. 2 cleaners turned up at 9.30 am and were still there at 3.30 pm. What took them so long! I have cleaned the whole place myself including windows inside & out and swept the garage in 2 hours!! Cleaners did not clean any outside windows as per our quote and then told me that it would cost extra $40 a window if we wanted them cleaned!!!! and they did not sweep the 1 car garage. Have emailed twice. Haven't heard anything. Thank goodness we were only renting for a short period of time due to our house being renovated. From this experience don't bother hiring them. Whatever happened to honest days pay for honest days work??

1 comment
Fantastic Services
Mike D.Fantastic Services
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Ridge

Ridgemelbourne

  • 3 reviews

Residual smell

published

After a urine spill needed very quick cleaning, I was promised noon arrival, which stretched to about 2pm.
Very friendly cleaner cleaned spill, but residual smell has stayed in carpet.

Fine if you're not trying to remove bad stains

published

On time and efficient, just couldn't remove real bad stains but they did everything in there power to do there best.

1 comment
Fantastic Services
Mike D.Fantastic Services

Review collected in partnership with Fantastic Services

Cost another $120 to clean up again

published

My apartment was not very dirty, the cleaners didn't clean carefully and left some dust. The agent also took $120 from the bond to get shower and blinds recleaned.

1 comment
Fantastic Services
Mike D.Fantastic Services

Clean was good but poor customer service

published
1 comment
Fantastic Services
Mike D.Fantastic Services

Results too uncertain

published

Two visits for different jobs both good, the third catastrophically bad: indifferent cleaning, cleaner spat repeatedly when approaching the door:we had to hose it down,worse, the freezer connector was knocked out,the contents destroyed,no adequate recompense Jones.

1 comment
Fantastic Services
Mike D.Fantastic Services
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Questions & Answers

Laura

Lauraasked

NSW, Sydney - Cleaning

I need to open small business cleaner I looking for agent cleaner commission to employees I want to be ownership how can you help regards Laura Thank you
Phone number is 0420897302

No answers
Littleflower A.

Littleflower A.asked

WA, Perth - Cleaning

Hi how much you charge hourly? I have three toilets and kitchen cabinets to wipe down.

2 answers
Fantastic Services
Mike D.Fantastic Services

Dear Littleflower A.,

Thank you for inquiring about our cleaning services! Could you please provide us with your contact number or email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.

You can check our website: https://fantasticservicesgroup.com.au/perth/ for more information about the prices for our services. If you have any additional questions, you can give us a call at: 08 6117 3480

Kind Regards,
Fantastic Services

Littleflower A.
Littleflower A.

Littlefangel@yahoo.com.au

Tizzy

Tizzyasked

Fantastic Services

prices for cleaning ovens?

1 answer
Fantastic Services
Aiden M.Fantastic Services

Dear Tizzy,

Thank you for inquiring about our services! Could you please provide us with your contact number/email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.

Alternatively, you can go on our website (https://www.fantasticcleanersmelbourne.com.au/ for Melbourne and https://fantasticcleaners.com.au/sydney/ for Sydney) and obtain an online quote from us.

We're looking forward to hearing from you!

Kind regards,
Fantastic Cleaners

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