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Fantastic Services

Fantastic Services

VIC, NSW, WA, Perth, etc... (See All)
3.9 from 1,348 reviews · View Statistics
Listing monitored by Fantastic Services

Reviews

  • Rates and Fees
    4.1 (9)
  • Job Satisfaction
    4.2 (11)
  • Timeliness
    4.3 (10)
  • Customer Service
    4.3 (3)
  • Transparency
    4.0 (1)
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Tess C.
Tess C.Greater Melbourne (Outer), VIC
  • 2 reviews

Fast and so thorough!

published

Having my oven and rangehood cleaned by Fantastic was nothing short of just that! Fantastic! Thorough, efficient abd great service. I would highly recommend! The prices were reasonable and the consultant was on time.

Rates and Fees
4/5
Job Satisfaction
5/5
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Michelle C.
Michelle C.Greater Melbourne (Outer), VIC

Fantastic job. My oven is as good as new!

published

So very friendly. Explained what he was going to do and how. This is the one job I cannot do! Love the fact that no chemical smells hanging around, and I can use my oven straight away. Thanks so much, highly recommend

Rates and Fees
4/5
Job Satisfaction
5/5
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Customer service resolved the initial unsatisfactory carpet cleaning

published

Time for carpet cleaning was shifted from morning to end of the day. The cleaner spent 20 mins to clean a 2 bedroom apartment. There was no visual difference after this.
Customer service took a day to review this and scheduled another carpet cleaning 2 days after the first appointment. The second carpet cleaner did a great job.

Rates and Fees
4/5
Job Satisfaction
4/5
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Cjgal
CjgalSoutheast, SA

Very thorough

published

Very thorough cleaning, took longer than expected but they were very careful to ensure no area was missed. Only a little scratch on our window frame but they were very apologetic and offered to fix if it however we still got our bond back with no issues. Very happy with the service!

Rates and Fees
4/5
Job Satisfaction
4/5
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Leo - Brighton East
Leo - Brighton EastGreater Melbourne (Metropolitan), VIC

Job done to satisfaction but not great attention to detail

published

I wasn't updated on when the person would arrive. Upon arrival, I had to convince them to wear a mask. Once here, the job was done to satisfaction but precautions were not taken. Eg. putting a drop sheet on the floor beneath the oven.

Rates and Fees
4/5
Job Satisfaction
4/5
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Great job, misleading quote.

published

The pair who cleaned our place did a great job, no complaints. The reason I gave 4 stars not 5 was because the job was re-priced significantly on arrival to nearly twice the original quote. I would recommend a site visit for an accurate quote upfront.

Rates and Fees
3/5
Job Satisfaction
5/5
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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NMC
NMCGreater Melbourne (Inner), VIC

Good customer service

published

I had gardening services booked for 2 hours for weeding. The gardner who came, after much unpleasant conversation overcharged me ridiculously on green waste removal. Fantastic customer service was helpful in addressing the issue and the matter was resolved. Although the Gardner in particular who was allocated to my job was rude and the whole situation was unpleasant, in the end I am satisfied, as customer services personnel was helpful and attentive in resolving the issue.

Job Satisfaction
3/5
Customer Service
5/5
Incentivised Review No
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Santosh
SantoshSydney, NSW

Good Service with Fantastic Customer Service

published

Availed Tile and Grout cleaning job. cleaners were prompt on time and did a good job , had some issues with the price charged , but Customer Service came to my rescue and resolved the issue.

Rates and Fees
4/5
Job Satisfaction
3/5
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Rye
RyeGreater Melbourne (Inner), VIC
  • 2 reviews

Got stood up AGAIN!

published
Rates and Fees
5/5
Job Satisfaction
4/5
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Great job!

published

The guys did a great job and worked with me on key areas. Did unfortunately leave a couple of marks on walls bit they were easy to get out myself.

Rates and Fees
5/5
Job Satisfaction
4/5
Timeliness
5/5
Fantastic Services
Mike D.Fantastic ServicesSend a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Leon B.
Leon B.Greater Melbourne (Inner), VIC
  • 2 reviews

Carpet cleaned well, but scuff marks left on walls

published

Did a good job of cleaning the carpet, but left a lot of scuff marks and scratches around the base board due to the heavy metal hose that was slammed into the wall as he was cleaning.

Incentivised Review No
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Very good standard of work.

published

Your rep was punctual and courteous and did a good job of cleaning our carpet. He commented on the very good way we have kept the carpet which is now 19 years old.

Incentivised Review No
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Susieb
SusiebGreater Melbourne (Inner), VIC
  • 2 reviews

Love someone else doing the jobs I hate

published

Cleaners were polite and oven is looking great. They communicated well when running late. I had 2 hours of kitchen cleaning booked as well and they managed to get quite a bit done.

Incentivised Review No
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Good cleaning company

published

Good cleaning company, however could do better. They missed cleaning some of the drawers and the walls. Lacks attention to detail but overall good service provided and came on time.

Incentivised Review No
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Clinton Young
Clinton YoungGreater Melbourne (Metropolitan), VIC

Great followup and communication

published

Service supplied and follow up to our initial concerns (minor) has been great. We are happy to recommend this cleaning service to others. Communication by management has helped us receive the service we are seeking.

Incentivised Review No
Fantastic Services
Mike D.Fantastic ServicesSend a private message
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Page 1 of 6

Questions & Answers

Laura
Lauraasked
NSW, Sydney - Cleaning

I need to open small business cleaner I looking for agent cleaner commission to employees I want to be ownership how can you help regards Laura Thank you
Phone number is 0420897302

No answers
Littleflower A.
Littleflower A.asked
WA, Perth - Cleaning

Hi how much you charge hourly? I have three toilets and kitchen cabinets to wipe down.

2 answers
Fantastic Services
Mike D.Fantastic ServicesSend a private message
Littleflower A.
Littleflower A.

Littlefangel@yahoo.com.au

Tizzy
Tizzyasked
Fantastic Services

prices for cleaning ovens?

1 answer
Fantastic Services
Aiden M.Fantastic ServicesSend a private message
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