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Fantastic Services
4.0 from 1,130 reviews · View Statistics

Reviews

  • Job Satisfaction
    5.0 (1)
  • Timeliness
    4.0 (1)
  • Customer Service
    5.0 (1)
  • Transparency
    4.0 (1)
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Very good standard of work.

published

Your rep was punctual and courteous and did a good job of cleaning our carpet. He commented on the very good way we have kept the carpet which is now 19 years old.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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Susieb

SusiebGreater Melbourne (Inner), VIC

  • 2 reviews

Love someone else doing the jobs I hate

published

Cleaners were polite and oven is looking great. They communicated well when running late. I had 2 hours of kitchen cleaning booked as well and they managed to get quite a bit done.

Incentivised ReviewNo
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Good cleaning company

published

Good cleaning company, however could do better. They missed cleaning some of the drawers and the walls. Lacks attention to detail but overall good service provided and came on time.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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Clinton Young

Clinton YoungGreater Melbourne (Metropolitan), VIC

Great followup and communication

published

Service supplied and follow up to our initial concerns (minor) has been great. We are happy to recommend this cleaning service to others. Communication by management has helped us receive the service we are seeking.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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JHC

JHCGreater Melbourne (Metropolitan), VIC

First clean of a regular weekly clean.

published

As this was the first clean of a regular booking we have not yet had the opportunity to provide feedback. However, the clean was very good and we are hopeful that with a couple of minor adjustments it will be perfect.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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Carmel

Carmel

  • 2 reviews

Oven cleaning

published

We had Shay clean our oven and stove top. He did a wonderful job on the day and was in and out quickly with the least of fuss. He came to us last year as well

Incentivised ReviewNo
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Moir

MoirSydney, NSW

  • 3 reviews
  • 1 like

Good but good be better

published
Incentivised ReviewNo
2 comments
Fantastic Services
Aiden M.Fantastic Services
Fantastic Services
Mike D.Fantastic Services
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Tania F.

Tania F.Greater Melbourne (Inner), VIC

  • 2 reviews

Good clean and pleasant staff

published

The team did a good job of the end of lease cleaning. The cleaners were mostly thorough with just a couple of things missed (one which I didn't pick up on until after they'd left which was a store room that hadn't been touched despite being pointed out). All and all a good job, just make sure you inspect properly.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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Thorough Job!!

published

The Oven Cleaning was fantastic bu there were marks left on the woodwork around the oven which are difficult to get rid of. This was our only complaint but this was not really the tradesperson's fault; it has more to do with the design of the cabinet which houses the oven.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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Professional!

published

Cleaners arrived within time frame. Friendly with a can do attitude. Worked performed within my expectation. Happy with service and would use them again and recommend to friends. Thank you Fantastic Service.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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Lyn

LynGreater Melbourne (Outer), VIC

Wonderful job!

published

Very happy with my oven/stovetop clean today, oven is shining away in my kitchen. Also my two showers and bathrooms are squeaky clean. Thanks so much fantastic services for your wonderful work!

Incentivised ReviewNo
2 comments
Fantastic Services
Mike D.Fantastic Services
Lyn
Lyn
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DeeZee

DeeZeeGreater Melbourne (Inner), VIC

Reliable and Professional

published

We had a problem with ants that got out of hand, and was driving me insane. It took a bit of time but the problem seems resolved. I really felt that I was being looked after and was reassured things would not go unaddressed. I was able to call at any time through the process. Thanks for the great, professional service.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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The cleaner is nice and efficient, but Customer Service is not very helpful

published

I tried to ask for an invoice print-out, the customer service didn't try to help me to get one or understand why I need that. I request early send through, but it was denied as well. They should give a reason instead of stating additional requests will not be catered. I would say when there are non-routine requests, they can be more patient and understanding in addressing them, or more willingly exploring options with customers.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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Mongoose

MongooseSouth East Queensland, QLD

  • 6 reviews

Good job done

published
Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Similar opinion? Write a review on ProductReview.com.au!
Abhinav

AbhinavGreater Melbourne (Inner), VIC

It's pretty good.

published

Cleaning was up to mark and job was perfect. I didn't get complain from my Inspector. I am pretty happy with the services and my overall experience with the fantastic services was awesome

1 comment
Fantastic Services
Mike D.Fantastic Services
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The reviewer stated that an incentive was offered for this review

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AKD

AKDGreater Melbourne (Inner), VIC

  • 2 reviews

Oven and Bar B Q clean

published

Good outcome. Service was a bit disruptive as it took 3 hours and took over the kitchen. Cheaper than other service providers I have used so overall good value for money

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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Good Job

published

Did a great job with the cleaning of my couch and chairs which were quite dirty. Polite and friendly service. I have no hesitation in procuring this company for future cleaning requirements.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Similar opinion? Write a review on ProductReview.com.au!

Friendly and rectified problems in the end

published

Boys appeared to do a good job, as the floors were steam cleaned we could not look properly. But when I booked they said if it did not pass inspection they would be back immediately to rectify. Since then they inspected the property and gave me a list of things that were not completed. After a number of attempts they finally got back to me and was quick to come back and rectify any issues that were communicated. 2nd time I got the thumbs up which was really great. I went from being really happy, to frustrated and angry to happy again. We got there in the end so thank you.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Similar opinion? Write a review on ProductReview.com.au!

End of lease cleaning

published

The team of two from Fantastic were very thorough in their work. They took care with the special tasks I gave them and the end result was all I could ask for. The outcome was that I had no trouble getting my bond back.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Similar opinion? Write a review on ProductReview.com.au!

Fair clean

published

Fair clean, however forgot a window, and didn't get a bird poop off of another. I also asked for external clean only and found halfway through they were doing inside and outside. Other Windows were clean.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Laura

Lauraasked

NSW, Sydney - Cleaning

I need to open small business cleaner I looking for agent cleaner commission to employees I want to be ownership how can you help regards Laura Thank you
Phone number is 0420897302

No answers
Littleflower A.

Littleflower A.asked

WA, Perth - Cleaning

Hi how much you charge hourly? I have three toilets and kitchen cabinets to wipe down.

2 answers
Fantastic Services
Mike D.Fantastic Services

Dear Littleflower A.,

Thank you for inquiring about our cleaning services! Could you please provide us with your contact number or email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.

You can check our website: https://fantasticservicesgroup.com.au/perth/ for more information about the prices for our services. If you have any additional questions, you can give us a call at: 08 6117 3480

Kind Regards,
Fantastic Services

Littleflower A.
Littleflower A.

Littlefangel@yahoo.com.au

Tizzy

Tizzyasked

Fantastic Services

prices for cleaning ovens?

1 answer
Fantastic Services
Aiden M.Fantastic Services

Dear Tizzy,

Thank you for inquiring about our services! Could you please provide us with your contact number/email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.

Alternatively, you can go on our website (https://www.fantasticcleanersmelbourne.com.au/ for Melbourne and https://fantasticcleaners.com.au/sydney/ for Sydney) and obtain an online quote from us.

We're looking forward to hearing from you!

Kind regards,
Fantastic Cleaners

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