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Fantastic Services
4.0 from 1,149 reviews · View Statistics

Reviews

  • Job Satisfaction
    5.0 (1)
  • Timeliness
    4.0 (1)
  • Customer Service
    5.0 (1)
  • Transparency
    4.0 (1)
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Leon B.
Leon B.Greater Melbourne (Inner), VIC
  • 2 reviews

Carpet cleaned well, but scuff marks left on walls

published

Did a good job of cleaning the carpet, but left a lot of scuff marks and scratches around the base board due to the heavy metal hose that was slammed into the wall as he was cleaning.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services

Very good standard of work.

published

Your rep was punctual and courteous and did a good job of cleaning our carpet. He commented on the very good way we have kept the carpet which is now 19 years old.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Susieb
SusiebGreater Melbourne (Inner), VIC
  • 2 reviews

Love someone else doing the jobs I hate

published

Cleaners were polite and oven is looking great. They communicated well when running late. I had 2 hours of kitchen cleaning booked as well and they managed to get quite a bit done.

Incentivised ReviewNo
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Danny M.
Danny M.Greater Melbourne (Metropolitan), VIC

No longer operated out of a Clown Car

published
Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services

Good cleaning company

published

Good cleaning company, however could do better. They missed cleaning some of the drawers and the walls. Lacks attention to detail but overall good service provided and came on time.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Clinton Young
Clinton YoungGreater Melbourne (Metropolitan), VIC

Great followup and communication

published

Service supplied and follow up to our initial concerns (minor) has been great. We are happy to recommend this cleaning service to others. Communication by management has helped us receive the service we are seeking.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
JHC
JHCGreater Melbourne (Metropolitan), VIC

First clean of a regular weekly clean.

published

As this was the first clean of a regular booking we have not yet had the opportunity to provide feedback. However, the clean was very good and we are hopeful that with a couple of minor adjustments it will be perfect.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Carmel
Carmel
  • 2 reviews

Oven cleaning

published

We had Shay clean our oven and stove top. He did a wonderful job on the day and was in and out quickly with the least of fuss. He came to us last year as well

Incentivised ReviewNo
Moir
MoirSydney, NSW
  • 3 reviews
  • 1 like

Good but good be better

published
Incentivised ReviewNo
2 comments
Fantastic Services
Aiden M.Fantastic Services
Fantastic Services
Mike D.Fantastic Services
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Tania F.
Tania F.Greater Melbourne (Inner), VIC
  • 2 reviews

Good clean and pleasant staff

published

The team did a good job of the end of lease cleaning. The cleaners were mostly thorough with just a couple of things missed (one which I didn't pick up on until after they'd left which was a store room that hadn't been touched despite being pointed out). All and all a good job, just make sure you inspect properly.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services

Customer service better than their software service

published

Update: after one week, one guy from the service team started to follow up the complaint until my bond has been fully returned.

I booked end of lease cleaning on 9am while it was not started until 4pm, and I couldn't contact anyone during this time. They didn't clean mould on the wall and didn't tell me until the next day, which is my final inspection. I complained to Customer service, but they didn't try to resolve my problem, instead, they just keep giving me excuses.
Although it took me one month to get the bond back, I appreciate their patient to resolve the issue.
However, I don't think their software service could be improved to the quality of their customer service.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services

Thorough Job!!

published

The Oven Cleaning was fantastic bu there were marks left on the woodwork around the oven which are difficult to get rid of. This was our only complaint but this was not really the tradesperson's fault; it has more to do with the design of the cabinet which houses the oven.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services

Professional!

published

Cleaners arrived within time frame. Friendly with a can do attitude. Worked performed within my expectation. Happy with service and would use them again and recommend to friends. Thank you Fantastic Service.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
Lyn
LynGreater Melbourne (Outer), VIC

Wonderful job!

published

Very happy with my oven/stovetop clean today, oven is shining away in my kitchen. Also my two showers and bathrooms are squeaky clean. Thanks so much fantastic services for your wonderful work!

Incentivised ReviewNo
2 comments
Fantastic Services
Mike D.Fantastic Services
Lyn
Lyn
DeeZee
DeeZeeGreater Melbourne (Inner), VIC

Reliable and Professional

published

We had a problem with ants that got out of hand, and was driving me insane. It took a bit of time but the problem seems resolved. I really felt that I was being looked after and was reassured things would not go unaddressed. I was able to call at any time through the process. Thanks for the great, professional service.

Incentivised ReviewNo
1 comment
Fantastic Services
Mike D.Fantastic Services
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Questions & Answers

Laura
Lauraasked
NSW, Sydney - Cleaning

I need to open small business cleaner I looking for agent cleaner commission to employees I want to be ownership how can you help regards Laura Thank you
Phone number is 0420897302

No answers
Littleflower A.
Littleflower A.asked
WA, Perth - Cleaning

Hi how much you charge hourly? I have three toilets and kitchen cabinets to wipe down.

2 answers
Fantastic Services
Mike D.Fantastic Services

Dear Littleflower A.,

Thank you for inquiring about our cleaning services! Could you please provide us with your contact number or email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.

You can check our website: https://fantasticservicesgroup.com.au/perth/ for more information about the prices for our services. If you have any additional questions, you can give us a call at: 08 6117 3480

Kind Regards,
Fantastic Services

Littleflower A.
Littleflower A.

Littlefangel@yahoo.com.au

Tizzy
Tizzyasked
Fantastic Services

prices for cleaning ovens?

1 answer
Fantastic Services
Aiden M.Fantastic Services

Dear Tizzy,

Thank you for inquiring about our services! Could you please provide us with your contact number/email so that we can get in touch with you? We need to ask a few questions before being able to provide an accurate quote.

Alternatively, you can go on our website (https://www.fantasticcleanersmelbourne.com.au/ for Melbourne and https://fantasticcleaners.com.au/sydney/ for Sydney) and obtain an online quote from us.

We're looking forward to hearing from you!

Kind regards,
Fantastic Cleaners

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