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Farmer Jack’s

Farmer Jack’s

1.8 from 15 reviews

Reviews

1.8

15 reviews
5
(2)
4
(0)
3
(2)
2
(0)
1
(11)
  • Value for Money
    2.0 (9)
  • Product Quality
    1.9 (9)
  • Return Claim MadeYes (1) · No (7)
  • Customer Service
    2.8 (9)
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Good Luck trying to call Farmer Jacks Subiaco.

published

Re~ Opening hours for Public Holidays. On Farmer Jacks Subiaco website, it gives the times that they are open but on a Public Holiday, it says times may vary. Fair enough but today was the third separate time I've tried ringing to ask about opening hours for an upcoming holiday to no avail. I'm trying to find this information for an elderly family member who will be walking there. I'm now going to have to drive to the store today just to ask them for their opening times tomorrow (Public Holiday) Why can't someone answer the phone? Very frustrating. Customer Service? None.

Peter

PeterPerth, WA

  • Verified customer

Continue to scan incorrect prices but do not honour Supermarket Code of Conduct - this is shoplifting from shoppers

published

Continue to scan wrong prices - staff said the owners refuses to honour the supermarket Code of Conduct - there is systemic failure in their Display pricing and there register coding - the display pricing is correct however they have old prices when they scan the item in question- staff reluctant change the price to correct price but do not honour the Code if Conduct

Customer Service
Value for Money
Product Quality
Store LocationWestern suburbs location
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Hannah ruby

Hannah rubyPerth, WA

  • 3 reviews
  • 2 likes

Terrible quality of meat

published

Paid 19 $ for 4 small porterhouse fillers which at the time I thought was a great deal.. seasoned all of them and let them sit and when it comes to dinner it was disgusting.. gave all of it to the dogs. Even they didn’t finish. Cheers farmer jacks you can shove it

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationJoondalup
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Sue

SuePerth, WA

Terrible quality

published

My husband bought a bunch of flowers at Farmer Jack's Currambine today and when taking the wrapper off at home the entire head of petals fell off (chrysanthemum). The leaves and stems were black and slimy. He took them back immediately and was originally told by staff they don't sell those flowers, until she was shown that they do. Eventually got a replacement and they were half dead too. Shockingly bad.

Customer Service
Value for Money
Product Quality
Store LocationFarmer Jack's Currambine
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Riley M.

Riley M.Perth, WA

Delirious reviews everywhere!

published

I have shopped at farmer Jack's Subiaco, Gwelup and Woodlands for years and all the stores are fantastic! Great affordable produce and meat, well laid out stores. Great local products, great specials never shop anywhere else!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationGwelup
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Leana

LeanaPerth, WA

  • 3 reviews

CORONA VIRUS????

published

Cannot believe with all the customers that have been walking through those doors. That even up-to the 23 Mar no one in that store is wearing gloves, or even hand sanitises as you come into the store.
When I was at the check out counter everyone is standing so close, that I hasd to tell the lady behond me to move back.
When i mentioned this lack of importance to the check out operator, she just rolled her eyes.
NOT VERY RESPONSIBLE at a time like this. Will not be shopping there again. Coles however have taken up the challenger to be pro active and careful and caring with their customers.!!!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationCURRABINE
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Lamb lover

Lamb loverPerth, WA

Lamb loin chops

published

Brought “lamb” loin chops very expensive but I wanted some so a special treat. Definitely not lamb they were as tough as bad rump steak. Tried cooking two different ways with same result. Also there were far to many bone chips. Not happy $14 for 9 inedible chops.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationCurrambine
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michael

michaelperth

  • 17 reviews
  • 11 likes

No pick up

published

Tried to call Farmer Jacks Joondalup customer service on 4 different occasions today during opening times to check on a products availability but no answer each time the phone rang out
Poor customer sevice

Claude

Claude

  • 2 reviews
  • 1 like

Bad management

published

Bought a tub of vanilla salted ice cream from butler farmer jack, was overloaded with salt, not something that should be on farmer jack shelves, really disgusting, took it to butler farmer jack for either a refund or an exchange, was told by the stupid lady manager , to call the company for a refund. How stupid is that, I will no longer be shopping there, so so rude. Farmer jack, you need better managers and better staff. You just lost a customer. Claude

Return Claim MadeYes
Store LocationButler
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G Antilla

G Antilla

  • 3 reviews

Maggots in food

published

Purchased an item from here a few days ago and found maggots in my food. They offered a refund (which wasn't my intention) but returned to see the item hadn't actually been pulled from the shelves. Hopefully no one else has the same problem!

Customer Service
Value for Money
Product Quality
Store LocationClaremont
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Maroushka

MaroushkaPerth, WA

  • 16 reviews
  • 26 likes

Mouldy curry

published

I recently bought 2 vegetable korma curries from farmer jacks in Butler, both were within the use by date and both were mouldy. Unfortunately I was not able to see this when I bought them as there was a sticker covering the container.

Return Claim MadeNo
Peter

PeterPerth, WA

Overcharge

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationSpearwood Farmer Jack's
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Meat smells weird

published

I've bought Scotch fillet and rump steaks from Farmer Jacks and there is a a distinct and un-natural smell when I open the packet that I don't get from their competitors or a butcher. I don't know if it is caused by the type of feed that the cows are given or if the meat is preserved in something.

It has played havoc with my stomach and the distinct smell from opening the packaged meat comes out in my bodily waste. Something not right here.

I will no longer buy their meat.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
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Limeanna

LimeannaPerth, WA

  • 2 reviews
  • 2 likes

Always overcharged at checkout

published

Each time I shop at Farmer Jacks Gwelup there is an overcharge on price per kilo for fruit. today I was overcharged $7.05. Check your receipts. No apology from staff

Kristene

KristenePerth West Australia

  • 6 reviews
  • 6 likes

I Pastai Lasagna

published

Have just had the worst Lasagna ever. Bought today. Total Mush.
Great material for the Checkout on ABC. Wonder if anyone from Farmer Jacks have tried it.

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