- Verified customer
Dont trust their facebook ads
Saw their facebook ad about special on the 12 pack Sanpellegrino sparkling water at 19.99. Went later in the week to buy a pack. Gpt charged 27.99, almost 10 bucks more than the advertised price :(
Talk to their staff, they said they cant do anything abt it. Write them an email n after a week still no reply
Good Luck trying to call Farmer Jacks Subiaco.
Re~ Opening hours for Public Holidays. On Farmer Jacks Subiaco website, it gives the times that they are open but on a Public Holiday, it says times may vary. Fair enough but today was the third separate time I've tried ringing to ask about opening hours for an upcoming holiday to no avail. I'm trying to find this information for an elderly family member who will be walking there. I'm now going to have to drive to the store today just to ask them for their opening times tomorrow (Public Holiday) Why can't someone answer the phone? Very frustrating. Customer Service? None.
- Verified customer
Continue to scan incorrect prices but do not honour Supermarket Code of Conduct - this is shoplifting from shoppers
Continue to scan wrong prices - staff said the owners refuses to honour the supermarket Code of Conduct - there is systemic failure in their Display pricing and there register coding - the display pricing is correct however they have old prices when they scan the item in question- staff reluctant change the price to correct price but do not honour the Code if Conduct
Terrible quality of meat
Paid 19 $ for 4 small porterhouse fillers which at the time I thought was a great deal.. seasoned all of them and let them sit and when it comes to dinner it was disgusting.. gave all of it to the dogs. Even they didn’t finish. Cheers farmer jacks you can shove it
My husband bought a bunch of flowers at Farmer Jack's Currambine today and when taking the wrapper off at home the entire head of petals fell off (chrysanthemum). The leaves and stems were black and slimy. He took them back immediately and was originally told by staff they don't sell those flowers, until she was shown that they do. Eventually got a replacement and they were half dead too. Shockingly bad.
Cannot believe with all the customers that have been walking through those doors. That even up-to the 23 Mar no one in that store is wearing gloves, or even hand sanitises as you come into the store.
When I was at the check out counter everyone is standing so close, that I hasd to tell the lady behond me to move back.
When i mentioned this lack of importance to the check out operator, she just rolled her eyes.
NOT VERY RESPONSIBLE at a time like this. Will not be shopping there again. Coles however have taken up the challenger to be pro active and careful and caring with their customers.!!!
Lamb loin chops
Brought “lamb” loin chops very expensive but I wanted some so a special treat. Definitely not lamb they were as tough as bad rump steak. Tried cooking two different ways with same result. Also there were far to many bone chips. Not happy $14 for 9 inedible chops.
Bought a tub of vanilla salted ice cream from butler farmer jack, was overloaded with salt, not something that should be on farmer jack shelves, really disgusting, took it to butler farmer jack for either a refund or an exchange, was told by the stupid lady manager , to call the company for a refund. How stupid is that, I will no longer be shopping there, so so rude. Farmer jack, you need better managers and better staff. You just lost a customer. Claude
It's concerning Farmer Jack's Spearwood. Most time(at least 80% from 100%) when I shop at that store there is an overcharge on different types of products; and when I ask to correct the mistake, in most cases a cashier can not do that, so I have to wait for a "special" person, who can, and that can take 10-30 mins. One time, when I was overcharged ,I was asked to come next day, if I wanted the refund and couldn't wait, as the person (who could do it) was busy somewhere at the back and it would take at least 30 mins before she could come.
Meat smells weird
I've bought Scotch fillet and rump steaks from Farmer Jacks and there is a a distinct and un-natural smell when I open the packet that I don't get from their competitors or a butcher. I don't know if it is caused by the type of feed that the cows are given or if the meat is preserved in something.
It has played havoc with my stomach and the distinct smell from opening the packaged meat comes out in my bodily waste. Something not right here.
I will no longer buy their meat.
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