I ordered roses.They arrived in poor condition and were dying on delivery. Replacement sent and these were in very poor condition. The leaves fell off immediately roses wilted terrible experience
Flowers sent to wrong house
Ordered $80 worth of flowers. Delivered to the wrong house ruining the suprise for my partner. Had to walk the street to find them for her. When i rang them they used the excuse my address didnt exist. The best they could offer me is more flowers not a refund. Will not be using them again.
Misleading and deceptive - will leave no stars if able to do so
Bought the Native wreath for my mother in law's funeral for Thursday and paid for the express delivery 3 hours ago. Subsequently received a text to call them and spoke to a guy who was dismissive and rude who conveyed that native flowers are not available in time and they will make modification with seasonal flowers. unable to provide photos and If i'm not happy I can cancel and the amount they charged will be returned within 2-3 days.
My issue - if the flowers are not available it should not be made available for sale. there is no disclaimer attached to the add for the flower that it may not be available. This is misleading and deceptive and against the ACL. I am very unhappy with these guys and will be making a formal complaint.
Funeral is difficult enough and we do not need traders like these making the process more worse.
Ordered flowers for my girlfriend for Valentine’s Day. They called her and said they couldn’t deliver until Friday and she still hasn’t received. You stole my $150 and won’t even answer my phone calls to get my money back. Do yourself a favour and never order from this company!!!!
I think for the price I paid with this product the quality of flowers wasn't at all acceptable. There where 2 flower blooming out of about 20 my partner sent me a picture when she received them and I knew she was disappointed and to be honest so was I, there supposed to have a wow factor on arrival and I can tell you they certainly didn't. Unfortunately I have already pre ordered a dozen roses for Valentine's day and I hope the quality is 100% better then this time.
Order was executed promptly and efficiently , recipients were very pleased, thank you . What more could one ask for .
We ordered these for a friend in NZ & husband had no idea of what to send so left it up to Fast Flowers....they were beautiful. The flowers arrived the following day which, considering it was close to Christmas, was fantastic. Our friend sent a photo of these very bright colourful flowers, so thank you
Quick and easy to use.
Website is easy to navigate, making the experience fast . I like the follow up email to confirm delivery .
AMAZING & EASY!!!
The flowers were vibrant,beautiful, elegant and even hand written card!
Sent to my children's school for the staff & they loved them!
I think the most impressive thing that stood out was they took the time to hand write on the card!
Fantastic service and beautiful arrangement
Definitely be a customer from now on. Much better quality and service than other competitors. Flowers were displayed beautifully and price was very competitive A+++
The flowers were beautiful and of excellent quality. Service delivery was on time. Easy to use online ordering system. Flowers were exactly like the picture.
Service and friendliness was amazing. I always worry as ordering from WA to Wellington but flowers were beautiful and there was also a box of chocolates which I didn’t know about. It was perfect
Convenient, hassle free.
I have been using fast flowers for a few years now, you really are my go too. The website is incredibly easy to navigate, and I always receive the most pleasant comments about the flowers and quality.
As usual my order was processed at once and delivered on time.I have sent flowers through FF to my mother on her birthday and Mothers Day numerous times and the service provided has been excellent and the product quality has always been of a very high standard.
The service was great the girl was so helpful, the flowers were perfect and delivered to my aunt on her birthday, very pleased with the service
Very reliable and helpful staff
I can rely on Gawler Fast Flowers to deliver on time and if there is a problem they dont hesitate to ring. Very professional service
Saved me again
My go to for saving my hide has delivered again! I received the phone call telling me how beautiful they were barely 2 hours after ordering them. Back in the good books, until next time
Fast and Fresh
Very easy to order and delivery was especially fast. Some of the brightest and freshest flowers I have seen. I would thoroughly recommend. Will be using again.
Exemplary customer service
Excellent communication before, during and after the order. The follow-ups with emails and texts and even the provision for customer order tracking blew me away.
It may be me, but I strongly believe that one good customer service experience can change the entire perception a customer holds towards a business.
And it may take it to the next level if the delivery person actually calls the recipient to confirm receipt in the event a different person signs for the delivery.
A most beautiful Anniversary gift !
I was away working overseas, and needed to surprise my wife for our first anniversary. It was so easy to order and have delivered the most beautiful flower arrangement. Thank you Fast Flowers
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