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Fast Flowers
3.8 from 194 reviews

Reviews

Review distribution

5 star
114
4 star
24
3 star
5
2 star
8
1 star
43

would not recommend terrible

published

I ordered online for a specific date, didn't on that day.... was a lot of back and forth with the company- when flowers were delivered the carnations were dead- not happy

Product Quality
Return Claim MadeNo
1 comment
Fast Flowers
Fast F.Fast Flowers

Hi Amy, I am so sorry to hear of your disappointment. I would be more than happy to follow this up for you, would you be able to provide the order reference?


True review

True reviewHunter Region, NSW

  • 4 reviews
  • 1 like

80 dollar flower box

published

Bought on Friday lunch.next day delivery..got delivered Monday lunchtime the flowers were half dead sent same bunch they packed Friday for sat delivery.. Never again ....90 dollars for a 20 dollar bunch..

Product Quality
Customer Service
Return Claim MadeNo
Store LocationFlowers online
See all answers
1 comment
Fast Flowers
Fast F.Fast Flowers

Hi, I am really sorry that you've had a bad experience with us. I would still like to follow this up if you could provide some further information, would you be able to provide your Order Reference or your name?


Michael

MichaelHobart, TAS

  • 2 reviews

Poor Experience

published

I ordered roses.They arrived in poor condition and were dying on delivery. Replacement sent and these were in very poor condition. The leaves fell off immediately roses wilted terrible experience

Product Quality
Customer Service
Return Claim MadeYes
Store LocationOn line
See all answers
2 comments
Fast Flowers
Fast F.Fast Flowers
Michael
Michael

I am pleased to advise my complaint is resolved satisfactorily with great customer service now hope the product will be acceptable when I used the credit offered

Dylan

DylanSouth East Queensland, QLD

Flowers sent to wrong house

published

Ordered $80 worth of flowers. Delivered to the wrong house ruining the suprise for my partner. Had to walk the street to find them for her. When i rang them they used the excuse my address didnt exist. The best they could offer me is more flowers not a refund. Will not be using them again.

Product Quality
5 comments
Fast Flowers
Fast F.Fast Flowers

Hi Dylan, I'm so sorry to hear that your experience with us was not a good one. If you could supply me with your order reference code I would be more than happy to follow this up further for you. Thank you.

Dylan
Dylan

ALFYM

Fast Flowers
Fast F.Fast Flowers

Hi Dylan, I can see this has been resolved with apology flowers for you. We have also sent you an email regarding this. Thank you.


Charlie

CharlieGreater Melbourne (Inner), VIC

  • 2 reviews

Misleading and deceptive - will leave no stars if able to do so

published
Return Claim MadeNo
1 comment
Fast Flowers
Fast F.Fast Flowers

Scott

ScottGreater Melbourne (Outer), VIC

Horrible

published

Ordered flowers for my girlfriend for Valentine’s Day. They called her and said they couldn’t deliver until Friday and she still hasn’t received. You stole my $150 and won’t even answer my phone calls to get my money back. Do yourself a favour and never order from this company!!!!

Product Quality
Return Claim MadeYes
4 comments
Fast Flowers
Fast F.Fast Flowers

Hi Scott, I'm really sorry to hear you are unhappy with our service, I'd like to follow this up for you, however, I'm having a hard time locating your order using just your first name. Can I please have your order reference?

Scott
Scott

My order reference was AFNJF

Fast Flowers
Fast F.Fast Flowers

Thanks Scott, I've located your order and we will be in touch shortly.


Disappointed

published

I think for the price I paid with this product the quality of flowers wasn't at all acceptable. There where 2 flower blooming out of about 20 my partner sent me a picture when she received them and I knew she was disappointed and to be honest so was I, there supposed to have a wow factor on arrival and I can tell you they certainly didn't. Unfortunately I have already pre ordered a dozen roses for Valentine's day and I hope the quality is 100% better then this time.

Product Quality
2 comments
Fast Flowers
Fast F.Fast Flowers

Hi Kyle, I'm sorry we've caused so much disappointment. I'm having a hard time locating your order using your name, can you please provide me with your order reference code? Thank you.

Kyle
Kyle

AXRQE


  • Verified customer

Good Service

published

Order was executed promptly and efficiently , recipients were very pleased, thank you . What more could one ask for .

1 comment
Fast Flowers
Fast F.Fast Flowers

Hi Donald, thanks so much for your awesome review. So glad to hear you are so impressed with everything! We look forward to assisting you again.

Review collected in partnership with Fast Flowers


  • Verified customer

Flowers

published

We ordered these for a friend in NZ & husband had no idea of what to send so left it up to Fast Flowers....they were beautiful. The flowers arrived the following day which, considering it was close to Christmas, was fantastic. Our friend sent a photo of these very bright colourful flowers, so thank you

2 comments
Fast Flowers
Fast F.Fast Flowers

Hi Digger, thanks for the lovely review, I'm really happy to hear you are happy with our service. Can I please have your order reference?

Digger
Digger

Sorry but I can't find the reference

Review collected in partnership with Fast Flowers

  • Verified customer

Quick and easy to use.

published

Website is easy to navigate, making the experience fast . I like the follow up email to confirm delivery .

1 comment
Fast Flowers
Fast F.Fast Flowers

Hi Barbara, thanks for the lovely review. I'm really happy to hear you've enjoyed using our service. Have a wonderful day.

Review collected in partnership with Fast Flowers


  • Verified customer

AMAZING & EASY!!!

published

The flowers were vibrant,beautiful, elegant and even hand written card!
Sent to my children's school for the staff & they loved them!
I think the most impressive thing that stood out was they took the time to hand write on the card!
THANK YOU!

1 comment
Fast Flowers
Fast F.Fast Flowers

Hi Chantelle, Thanks for the lovely review. I'm so happy top hear you are impressed with our service. We're looking forward to hearing from you again.

Review collected in partnership with Fast Flowers


  • Verified customer

Fantastic service and beautiful arrangement

published

Definitely be a customer from now on. Much better quality and service than other competitors. Flowers were displayed beautifully and price was very competitive A+++

1 comment
Fast Flowers
Fast F.Fast Flowers

Hi Sharon, thanks for the lovely review, look forward to helping you again soon. Have a lovely day.

Review collected in partnership with Fast Flowers


  • Verified customer

Fantastic flowers

published

The flowers were beautiful and of excellent quality. Service delivery was on time. Easy to use online ordering system. Flowers were exactly like the picture.

1 comment
Fast Flowers
Fast F.Fast Flowers

Hi, Thanks for the lovely review Sarah, So happy to hear the flowers were beautiful. Can I please have your order REF? Have a lovely day.

Review collected in partnership with Fast Flowers


  • Verified customer

Fantastic service

published

Service and friendliness was amazing. I always worry as ordering from WA to Wellington but flowers were beautiful and there was also a box of chocolates which I didn’t know about. It was perfect

1 comment
Fast Flowers
Fast F.Fast Flowers

Hi Lorraine, Thanks for taking the time to write your lovely review. We're glad to hear you've enjoyed using our service. Have a lovely day.

Review collected in partnership with Fast Flowers


Sal

Sal

  • 3 reviews
  • Verified customer

Convenient, hassle free.

published

I have been using fast flowers for a few years now, you really are my go too. The website is incredibly easy to navigate, and I always receive the most pleasant comments about the flowers and quality.

1 comment
Fast Flowers
Fast F.Fast Flowers

HI Sal, Thanks for the lovely review, We're happy to hear you've enjoyed using our service, Can i please have your last order reference?

Review collected in partnership with Fast Flowers

  • Verified customer

Always reliable

published

As usual my order was processed at once and delivered on time.I have sent flowers through FF to my mother on her birthday and Mothers Day numerous times and the service provided has been excellent and the product quality has always been of a very high standard.

1 comment
Fast Flowers
Fast F.Fast Flowers

Hi Brian, Thanks so much for taking the time to write. We're looking forward to hearing from you again soon. Have a lovely day.

Review collected in partnership with Fast Flowers


  • Verified customer

Perfect

published

The service was great the girl was so helpful, the flowers were perfect and delivered to my aunt on her birthday, very pleased with the service

1 comment
Fast Flowers
Fast F.Fast Flowers

Thanks for passing on your feedback Deborah! We look forward to helping you again soon, and hope your Aunt enjoys her birthday flowers.

Review collected in partnership with Fast Flowers


Sharyn

SharynKununurra

  • Verified customer

Very reliable and helpful staff

published

I can rely on Gawler Fast Flowers to deliver on time and if there is a problem they dont hesitate to ring. Very professional service

1 comment
Fast Flowers
Fast F.Fast Flowers

Thanks for your wonderful feedback Sharyn. We look forward to helping you again!

Review collected in partnership with Fast Flowers


  • Verified customer

Saved me again

published

My go to for saving my hide has delivered again! I received the phone call telling me how beautiful they were barely 2 hours after ordering them. Back in the good books, until next time

1 comment
Fast Flowers
Fast F.Fast Flowers

Hi Shane, Thanks for your wonderful feedback. So happy to hear we could help. Have a lovely day!

Review collected in partnership with Fast Flowers


Shane Hess

Shane HessBrisbane

  • Verified customer

Fast and Fresh

published

Very easy to order and delivery was especially fast. Some of the brightest and freshest flowers I have seen. I would thoroughly recommend. Will be using again.

1 comment
Fast Flowers
Fast F.Fast Flowers

Hi Shane, Thanks for your awesome review! I look forward to helping you next time.

Review collected in partnership with Fast Flowers


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