Very helpful, great service
Very friendly and helpful staff. They found me a loan when no one else could and at a decent rate. Highly recommend!
Perfect service, extremely helpful
I just went for my first ever loan on a car through Ty from fast lane finance and was extremely happy with how I was treated throughout the whole thing with my minimal knowledge on loans Ty talked me through everything I needed to know and was very helpful everytime I didn’t understand parts of the paperwork. I had a short amount of time to get my new car and Ty did everything he could to get it all happening as fast as possible. Overall I’m very happy with all the service I received from Ty and the Fastlane team.
Bianca and jason
Absolutely amazing service
My partner and I had a rough time climbing out of debt that we had occurred before we met and found it so hard to get a line of credit for a new car for our 3 boys, we had tried other places with no success until we found Alistair with fast lane autos, not only was he absolutely amazing in communicating and keeping us in the loop he also got us finance so we could buy a decent car and a great price, absolutely amazing company and worth that chat if you’ve tried everywhere else like we had...
Can't believe them
So I got a 2012 Ve commordore from fast lane they where are happy to take my money but when I got my car it had dents all over it. Had stone chips and the boot was missing the carpet. Try ringing then 2 weeks straight 10 times a day. But no answer. When I signed up to get the car they said it was in all in good order. All I can say don't trust what they are telling you and don't hang over the money until u see the car
Very POOR AfterSales Service
I went to FastLane Finance seeing their advertisement on the internet. Approached them for a car loan. As usual, they requested for financial details etc, gave that to them, met up with the broker, got the loan. All good.
After the sale went through, I went back to the broker for some follow up questions.
Guess what ? No Reply WHATSOEVER...rang him countless times, sent several emails...as if he has vanished into thin air...
IF this their definition of customer service, then I will not be dealing with them again.
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