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Fastlane Finance

Fastlane Finance (page 2 of 2)

4.7 from 31 reviews

See the Best Car Loans in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
29
4 star
0
3 star
0
2 star
0
1 star
2

Great Service

published

The customer service I received was fantastic, very friendly, thorough and in contact at all times. I'm very happy with the loan I received and love my new car. The proccess was fast, easy and it was ensured I completely understood everything before proceeding. A+


Very satisfied excellent customer service with quick response

published

I'm very satisfied with the loan I got and I've got a great car thanks to Joshua Marr. Thanks for your time and effort for getting my loan.

Excellent customer service

published

Can’t thank Charles Moore enough for looking after me with finance for a new vehicle
Fast and easy process
Highly recommended

Could not be happier with fastlane finance

published

Would highly recommend Brody Cooper. He has helped me with my car finance after having trouble with a hire equipment mob that was making it hard to survive on making the weekly payments but Brody once again helped me get back on my feet to refinance my car and reduce the payments by half. So very thankful for hes help.. 5 star rating hands down.


Couldn’t be more satisfied !!

published

I could not have gotten the help that I needed anywhere else ! Service was A+ customer service was outstanding very quick to respond to emails as well as phone calls I had Shawn Malik handling my application he was helpful the whole way through the process & clearly answered any questions I had thanks so much Shawn !!


Will A

Will ACharters

Very helpful

published

Went through Brodie at fast lane finance he went out of his way to find the right deal for me and was excellent at explaining the contract he got the bank to increase my loan and found the car I was looking for couldn’t recommend him enough


Very helpful, great service

published

Very friendly and helpful staff. They found me a loan when no one else could and at a decent rate. Highly recommend!


Perfect service, extremely helpful

published

I just went for my first ever loan on a car through Ty from fast lane finance and was extremely happy with how I was treated throughout the whole thing with my minimal knowledge on loans Ty talked me through everything I needed to know and was very helpful everytime I didn’t understand parts of the paperwork. I had a short amount of time to get my new car and Ty did everything he could to get it all happening as fast as possible. Overall I’m very happy with all the service I received from Ty and the Fastlane team.

Absolutely amazing service

published

My partner and I had a rough time climbing out of debt that we had occurred before we met and found it so hard to get a line of credit for a new car for our 3 boys, we had tried other places with no success until we found Alistair with fast lane autos, not only was he absolutely amazing in communicating and keeping us in the loop he also got us finance so we could buy a decent car and a great price, absolutely amazing company and worth that chat if you’ve tried everywhere else like we had...

Brendan

BrendanRoma Queensland

Can't believe them

published

So I got a 2012 Ve commordore from fast lane they where are happy to take my money but when I got my car it had dents all over it. Had stone chips and the boot was missing the carpet. Try ringing then 2 weeks straight 10 times a day. But no answer. When I signed up to get the car they said it was in all in good order. All I can say don't trust what they are telling you and don't hang over the money until u see the car


QLDWA

QLDWAPerth

  • 6 reviews
  • 8 likes

Very POOR AfterSales Service

published

I went to FastLane Finance seeing their advertisement on the internet. Approached them for a car loan. As usual, they requested for financial details etc, gave that to them, met up with the broker, got the loan. All good.
After the sale went through, I went back to the broker for some follow up questions.
Guess what ? No Reply WHATSOEVER...rang him countless times, sent several emails...as if he has vanished into thin air...
IF this their definition of customer service, then I will not be dealing with them again.


Page 2 of 2

Questions & Answers

deb

debasked

do repayments go up & up until one can't afford the repayments or do repayments stay at one price?

1 answer
Akhtar M.
Akhtar M.

The repayments are fixed for the term of the loan and do not increase.


Mitchell G

Mitchell Gasked

When financing do I have to get one of your cars or can I get a private sell car?

1 answer
Roy
Roy

You can use any dealership or private seller. Fastlane can arrange the finance for any car you choose and if you haven't found one yet, they also have a free car locator service for all their pre-approved customers.


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Details

CategoryCar Loans

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