My large parcel arrived today. Package placed in a safe place and in tact.
Once the order had been processed I received tracking information from Aramex/Fastaway and could follow the journey of the package from Wollongong NSWs to Victoria. With the NSWs state lockdown I expected all this to take much longer but within a week it was delivered to the door with zero contact due to covid restrictions in Melbourne. I was notified in the morning that the package was going to be delivered during the day as well. It came around mid day. Couldn't be happier
Great Freight Provider for Business
Usually you only review a carrier if you have to whinge about a slow delivery or other delivery issue.
This happens with all couriers sometimes, but much much less than others.
We use TOLL (freaking terrible, the worst), Allied Express (no comment), looked into Couriers Please (they didn't respond to my email to start an account) and Fastway.
We rarely get customers complaining of delivery issues, very very rarely get a lost item and the drivers are reliable when picking up.
We are located in Marcoola and Jen is great.
Good Co, prompt Delivery
I ordered Fastway Road delivery co through Interparcel Co as it was cheaper and i have a Doubt that delivery of my item will be done promptly.
Surprisingly Fastway Courier pick on time and status of delivery was updated all the time. Delivery was done quickly. So i am Happy and will use Fastway road Co again
Thanks for doing good Job
Good service, quick respond!
I send more parcel with Fastway now than before, I find it is very easy to communicate with them, they help to solve problem with delivery straight away. Their rates are also cheaper now.
I have used this company numerous times now. I can not fault them. My parcels have always been delivered on time, EVERYTIME!! All items are tracked, you get regular updated emails, and a photo of the final delivery. I have compared their prices to Australia post and there is a massive difference. Today’s delivery I was quoted 160 but with Fastway it was 70!! This interstate delivery only took 3 days!!! I’m still waiting for a letter to be delivered from Australia post after 2 weeks, and that was only a 50km delivery! Can not recommend this staff and company highly enough. Thankyou again Fastway!!!!!!
Excellent! Very happy!
Posted a large box from Melbourne to Hobart. The box was delivered in good condition to the address of my family member in only 3 days. Fantastic service - quick, cheap, fast delivery & reliable. Will definitely use again especially during the Covid-19 situation when we are unable to visit family interstate. Thank you.
Fantastic! Awesome customer service, great sales rep very happy
I submitted an inquiry online to move from another courier company and I was greeted by an awesome sales rep. He even personally picked up our first order! Local courier is very friendly and rates are great! Very happy. Fast and prompt
Better Service than Expected!
Label and payment was easy to get for my Package, at a good price!
My area courier, Rukshad helped me get my package picked up.
Picked up last night Ferntree Gully, arrived in Wodonga 9am this morning.
Excellent result. Thank you!
One shining start employee
Hello, I am the sender. I have had nothing but shocking service from this company but there is one redeeming thing about them - an employee - his name is Jon and he works on the North Side now. He has assisted me countless times when the rest of his team has let him down and he has been able to fix the issues for me. His service is above and beyond - Polite - Courteous - Helpful and most of all Competent !
Thank You Jon for your help once again today when I was at my wits end !
This guy knows about customer service and he delivers it.
He deserves a pay rise for his exceptional skill set.
Thank You Jon, kindest regards Mary
Good Customer Service
I recently signed up with fastway couriers and found the office staff very helpful and polite. Items were delivered next day. Price is very competitive. Website is easy to use.
Great freight service.
As a sender - freight is always collected on time.. Never too much trouble for Rachel and Lenny to return if needed.
As a receiver - freight is always delivered on time. Rachel and Lenny are always happy to obilge with any requests.
Used fastway for years -5 star ++ --last weekend -pick up friday am - delivered monday 8.30am
cannot fault them -will continue to use them always - never had reason to complain --always excellent
My local Fastway depot (NSW Central Coast) go above and beyond!
I have dabbled with other providers from time to time, but what brings me back to Fastway is a level of trust that I have with my local depot (NSW Central Coast). I can trust that my driver will show up when I need him. I can trust that my parcels will be handled with care (and not with the reckless abandon that I have experienced with other carriers). I can trust my local depot to look after all of my questions and assist me when following up parcels.
Very Fast Service
Gave them the parcel and and the recipient received it the next day.
Also wrote down the Address and made sure the delivery area was correct for there was another area that had a similar name but was in a different state.
The Receiver of the parcel quoted me the price of how much it would coast to send I quoted this price and they where all to happy to charge me that price.
Questions & Answers
Where is my parcel, it is on board, out for delivery from 4 days
Guys receive a email from fast way I'm expecting a package, I saw the shipping information and its half right what do I do ?
Can you want to track and trace your parcel live on the official site?
Get an answer from our members and Fastway representatives
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