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Fastway

Fastway

1.2 from 8,081 reviews · View Statistics
See the Best Couriers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Fastway

Reviews

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Bev
BevGreater Melbourne (Outer), VIC
  • 33 reviews
  • 19 likes

Beyond pathetic: Negative stars if it was possible.

published

My package once again has waited aa week and still waiting for collection.
This company is beyond pathetic. They supply the drivers name and number for your area but of course, he has to answer the phone or text messages.
This company is not even worth the time to leave a negative review.
Words fail me.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Fastway
Aramex A.Fastway

Thanks for your feedback. I hope that you utilise our services in future with a better outcome. All feedback is valuable as we strive to improve. Have a lovely day.

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Django
DjangoHunter Region, NSW
  • 3 reviews
  • 2 likes

delivery driver Eranga is a total psycho maniac , this company is an absolute joke

published

Driver called Eranga (ipswich pickup) never turns up on time , knocks and runs before you can get to the door , very aggressive if questioned . Got all up in my face and wanted to have a fight because I asked him if he could please wait 30 seconds for us to make it to the door before he takes off . Absolute nut head

This company should not be in business , I will never use them again

Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Fastway
Aramex A.Fastway

Thanks for your feedback. We apologise for any inconvenience caused. We are currently implementing new processes to better the service we provide. Have a lovely day.

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Prasun
PrasunGreater Melbourne (Metropolitan), VIC
  • 6 reviews
  • 8 likes
  • Verified

The worst courier company in Australia.

published

10 out of 10 times this courier will fail pickup and their customer service is competing with their pickup/ delivery group to show who can do even more worse. After contacting multiple times, the customer service told that we are forwarding the call to the right team and the call went to voice message with no exception. To make situation worse, damaged items on transit.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Fastway
Aramex A.Fastway
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Lala Garabedian
Lala GarabedianSydney, NSW
  • 2 reviews

Slowestway delivery, they neither pick up nor deliver

published

I started $250 dollar account with Slowestway one year ago the money is still in the account credit because they either dont have a driver, or driver details are wrong and if luckily you find the driver he forgets to pick up for few days so you change courier services. Total waste of time and money, with almost all drivers cant speak English.

Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
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Jessica
JessicaSydney, NSW
  • 2 reviews
  • 3 likes

Very poor customer service

published

Rang Fastway to book a pick , one said you need to ring here, so I rang the number waited on line for 20 mins, only be told I needed to be a Fastway customer to book a pick up, she didn't even bother to look up if we were a customer or not, she said even when I am a customer, need to order tickets, like I know how many tickets I need. Will stick with Couriers please

Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Fastway
Aramex A.Fastway
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Adelaide Region
Adelaide RegionMetropolitan Adelaide, SA

Worst.Service.Ever

published
Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Fastway
Aramex A.Fastway
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Absolutely hopeless

published

Booked for a parcel on Sunday night and was quoted on it arriving at destination by Wednesday. It’s Wednesday and the parcel is still sitting at my door! It’s supposed to be at receivers end by now but they haven’t even collected. Several calls have been made, tried the driver (diverted to a message bank) then tried support but still no help. Will not be using again!

Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Fastway
Aramex A.Fastway
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Stuart D
Stuart DPerth
  • 7 reviews
  • 9 likes
  • Verified

Worst couriers in Australia, completely incompetent.

published
Incentivised Review No
Sender or ReceiverSender
Delivery TimeNever Collected
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Fastway
Aramex A.Fastway
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Neha R.
Neha R.asked

Where is my parcel, it is on board, out for delivery from 4 days

No answers
Nadia L.
Nadia L.asked

Guys receive a email from fast way I'm expecting a package, I saw the shipping information and its half right what do I do ?

No answers
amna a.
amna a.asked

Can you want to track and trace your parcel live on the official site?
https://fastwaytracking.com/

No answers
See all Fastway questions

Get an answer from our members and Fastway representatives

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