1 photo
Fastway

Fastway

1.2 from 8,080 reviews · View Statistics
See the Best Couriers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Fastway

Reviews

1.0
180 reviews
5
(0)
4
(0)
3
(0)
2
(1)
1
(179)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Brent Andrew
Brent AndrewSouth East Queensland, QLD
  • 56 reviews
  • 66 likes

Bad service

published

the worst transport services I have used. this is a sad service one of the worst no tracking no contact no return email nothing and to think the nsw government founds these transport services what a joke they just give our money away. After such bad service they should have there funding pulled don’t use this firm look up the reviews on them will 1 star being the most don’t trust your valuables to this poor company

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Mark S
Mark SDarling Downs, QLD
  • 9 reviews
  • 14 likes

Covid Couriers

published

Should have arrived in Toowoomba 3 days ago from Sydney, 9 days since paperwork was entered/scanned and they say item is still in Sydney if indeed they actually have it! ??????? They can change the company name but they can't lose the stink or inefficient system. The company is probably back up for sale again.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Gavin B.
Gavin B.Greater Melbourne (Outer), VIC
  • 2 reviews
  • 2 likes
  • Verified

Only got one star because I can’t give zero

published

There was only one of three packages delivered courier picture proves this there is no way to contact the company it is a scam do not use them there are rubbish

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!

Worst courier service

published

Worst courier service ever. Got the email notification about my package being delivered. In fact, I did not receive any yet. When I file the complaint about my lost package, they kept saying it has been delivered and no action taken so far. I am so so disappointed with them. Pls never ever use their service. Or they will drag ur business down along with them.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how Fastway compares to other Couriers

Know better, choose better.

Compare all

The worst of the worst

published

Lying dishonest crooks.

They mislabeled my package and as such delivered my item to the wrong address.
The photo they took of proof of delivery identified the mis labelling and yet they still denied responsibility.
My advise is avoid at all cost.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Tania N.
Tania N.Sydney Surrounds, NSW
  • 2 reviews
  • 1 like

Disgusting service from Fastway Aramex

published

My purchase of a double bed has not been fully delivered, even though it was received at the Sydney depot 3 weeks ago. 1 box containing the bedhead arrived a week ago, then today another box arrived with some frames. Still missing the final box, and the “customer service” people who I have called three times, can’t guarantee when I will receive it. How can 1 order arrive in three different deliveries. How hard is it to put all three boxes on the truck for 1 delivery. Absolutely appalling. How this company is able to continue to do business amazes me.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
FedUp
FedUpGreater Melbourne (Inner), VIC
  • 3 reviews
  • 2 likes

Absolutely appalling service

published

Do yourself a favour and save yourself some heartache. Worst Courier company I’ve ever had the misfortune to encounter. If you are in business-DO NOT USE THEM. Only one of Multiple parcels for the one address not delivered, parcels lost or damaged, the list goes on.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Weiwen Wu
Weiwen Wu
  • 2 reviews
  • 1 like

Can this company just go bankrupt

published

I can’t believe this is the company who hire third party drivers who doesn’t even do deliver, I can see my parcel been in and out for two days they still don’t deliver.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Moo
MooNSW, 2567
  • 43 reviews
  • 19 likes

Delivered with a twist.

published

Been waiting for this item for weeks - checked mailbox everyday, nothing.
Then checked tracking and turns out it was delivered a week ago.
That's impossible since I've been home 24/7 for the past 8 weeks due to lock down.
I live in apartment block and I've searched every single corner and the parcel is just not there.
It was never left. Door bell never rang. Absolute rubbish. And since I bought from Amazon, they won't take responsibility for items marked as delivered.

Will never buy from Amazon, and will never buy from any supplier who sends with Fastway.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how Fastway compares to other Couriers

Know better, choose better.

Compare all
Stevie C.
Stevie C.
  • 4 reviews
  • 1 like

Awful - Do not use at all costs

published

This company rarely delivers to my home in the western suburbs of Melbourne. They delivered a medication to the wrong address. they often don't leave calling cards, I have to find the information from sellers

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
meatloaf13
meatloaf13SYDNEY
  • 3 reviews
  • 2 likes

Terrible, incompetent company.

published

Asked for an update, as I have been waiting for over a month for delivery. Was sent back one sentence. "Sent to claims". Presuming this means it's lost. No apology, nothing. Went back to sender who will refund me. Ridiculous company.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
David
DavidSydney, NSW
  • 6 reviews
  • 4 likes

Total lack of service!

published

Fastway never replied to numerous Requests for tracking and my resultant cancellation/ return to sender
3 weeks to cross Sydney is a joke!
Do yourself a favour and find another seller if the seller sends via Fastway…. The only way they might get the message is when their business fails as it should!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Couriers

Find out how Fastway compares to other Couriers

Know better, choose better.

Compare all
Simford
SimfordSydney, NSW
  • 6 reviews
  • 5 likes

One of the worst couriers in Australia

published

Order two items from two different websites. Sadly, they used Fastway Couriers.....
It been 2 to 3 weeks and i still not have received my item from the same State!!!

This is an embarrassment, as I received Parcels faster from CHINA and Other States.....

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Justin B.
Justin B.Perth, WA
  • Verified

Package not delivered - no customer support cant be contacted

published

The package I ordered never turned up, they have no support and never respond to emails, there is no contact phone number - it is 100% SCAM company never use them ever

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeInternational
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Stapler
StaplerSydney, NSW
  • 4 reviews

Fastway doesn't care!

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 8

Questions & Answers

Neha R.
Neha R.asked

Where is my parcel, it is on board, out for delivery from 4 days

No answers
Nadia L.
Nadia L.asked

Guys receive a email from fast way I'm expecting a package, I saw the shipping information and its half right what do I do ?

No answers
amna a.
amna a.asked

Can you want to track and trace your parcel live on the official site?
https://fastwaytracking.com/

No answers
See all Fastway questions

Get an answer from our members and Fastway representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.