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Fastway
- 2 reviews
- 1 like
Item arrived wet and damaged
The item I sent was packaged to the point I really thought it would be almost impossible to damage. It had fragile stickers all over it and arrived wet with holes in the outer cardboard packaging.
- 7 reviews
- 6 likes
LOST A PARCEL
I sent a extremely expensive parcel via fastway couriers.
I took out insurance.
The parcel was lost somewhere and I didn't get rieumbused at all for the product I sent.
I was out of pocket a lot of money as I rieumbused my customer.
Fastway did not do this for me.
Do not use them
- 4 reviews
- 23 likes
Rang 3 times and no one cares to pick a damaged parcel up
I Rang 3 times and no one cares to pick a damaged parcel up. I even had to refund our customer and received a bad review because Fastway doesn't care until today nothing happened. GA0004611620. not even offered a refund for the parcel we paid for:). Rather go the the competition, they really don't care at all :(
Hi there, We advise against publicly posting tracking numbers for personal security because they sometimes contain your full name, address and phone number. We do hope you have a better experience in...
Read more future and do apologise for any inconvenience caused.
nothing from your company is credible, as not even a little compensation has been offered. :( Very Bad
Hi again, being no way involved in the transaction between yourself and the seller, we are unable to offer any form of compensation.
Questions & Answers
Absolutely NO customer service BUT I managed to gain a VIP number and after 4 calls a nice lady answered the call and was vey helpful after I told them I was to take contact with Amazon USA and AU
a complaint has been made to Amazon seeking NOT to use them as they are bad for any business
the only place for Fastway and the new coat of paint Amarex is the Federal Court of Australia for Prohibited Trades Practices penalties
best advice DO NOT USE THEM and if the company you are purchasing uses them find another seller who uses somebody else
and be careful when agitated asians who deliver come calling at your premises and abuse you which just happened to me today
this asian guy damaged my front gate with his car door , yes a car door and not a designated Fastway vehicle and then stated it was too hot to deliver / blamed the weather and it gets better he tells lies that he actually attempted to deliver and when. he was confronted that he was no where near the property and CCTV never captured him , his story again changed
the better this show is shut down and the executives held accountable for misleading and deceptive conduct and unconscionable conduct in a court of law
After receiving everything from Australia Post, everything sent via fastway is delayed or not even sent out yet...
fastway is unreliable, slow and don't answer your questions, stick with Auspost
Where is my parcel, it is on board, out for delivery from 4 days
Get an answer from our members and Fastway representatives
Details
Extra Information
Great service
10/10 - The Best Delivery Service
Great service...
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Hi there, I am sorry to hear of the issues surrounding your delivery. Could you please contact us via Facebook? I would like to resolve this for you.
https://www.facebook.com/FastwayCouriers/