never knock on the door
have had several deliveries from a chinese site which uses fastway.. they always just drop the package at the door and claim they have had "authority to leave"..when they do this with a laptop and its destroyed ...its very hard to claim back to the chinese supplier,,,Banggood stop using this mob of cowboys
Delivery drivers are uninsured
Fastway Couriers delivery drivers are uninsured for accidental loss of parcels during transit, so if your mail accidentally goes to the wrong address and the resident refuses to hand it over you are in a whole world of trouble. The website may claim there is liability cover up to $1500 but this is not paid through insurance, rather out of the wages of the responsible delivery driver. Also, any amount paid out does not go to the recipient rather the sender instead, making it hard to receive compensation for the hassle. Beware!
It's not they deliver to you - it's you trying to get your delivery from them.
3 times my packages were delivered using these guys and 2 times it resulted with me trying to find my package. One time i was almost late for my flight because of them. Another time - i received a package with a hole right next to "Fragile":)
Now i use Zoom2u delivery and Uget delivery. Yes, higher prices. But i know what i pay for.
Questions & Answers
Where is my parcel, it is on board, out for delivery from 4 days
Guys receive a email from fast way I'm expecting a package, I saw the shipping information and its half right what do I do ?
Can you want to track and trace your parcel live on the official site?
Get an answer from our members and Fastway representatives
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