Fastway

Plenty of areas to put package if you had to leave assuming it didn't need a signature...but it requires a signature.
To boot, we were home and no door bell rung, and the tracking was not updated from beginning process till it was delivered.
I can not recommend Fast Away, other courier services offer better customer services/support.
If you have fallen behind in your deliveries you need to find a better way than putting customers package/safety, avoiding collecting signatures, avoiding ringing door bells.

Fastway delivered a parcel on my ground floor balcony by reaching over and dropping it on top of my pot plants, crushing the plants. There was an empty pot right next to that one they could have left it in, or there's a table on the other side as well! God knows why they decided to leave it there and damage my plants totally unnecessarily

Had an ebay parcel delivered. Saw courier walk past window. He did not ring doorbell just left parcel on doorstep. I realise they are busy but they should at least ring the doorbell and see if someone answers before leaving parcel. Too many parcels stolen nowadays.

Delivered box 6/7/21 - special instructions were authority to leave at front door DO NOT KNOCK! Of course the driver knocked so loudly it woke the sleeping baby in adjacent room.
When I stated ‘why did you knock when it explicitly said not to? The reply was ‘Oh I missed that’! I have asked the company I ordered from to not use this courier again - I’d rather pay exorbitant postage than have this happen again!

on-going issue with courier dumping parcels in weather, in middle of entry, within view of street and cant be asked to even knock on door to notify delivery.
lazy excuse of a delivery driver

My dog got crazy so I popped my head in the window and saw your courier throwing my expensive parcel over a fence onto my backyard. The door bell was next to him!

Could you train your couriers better in accordance with your delivery standards?

I had an Amazon parcel delivered today to my home. It had been thrown over the fence, no door bell was rung nor was there a card left behind. This has happened more than once with Fastway and it is very annoying. Why can't they follow best practice? While I avoid buying from a business using Fastway with Amazon the allocated courier service is not revealed until after the order is placed and I got caught out this time.

Bought a product from eBay and fastway couriers delivered it to the wrong address. They got the street correct. Luckily there are nice people in my street who delivered it

Once again my parcel was left unattended and no one rang the intercom. Other courier companies get that and I never have an issue. But I always have a problem with Fastway. It is no wonder that you have a 1 star rating with this lazy type of courier service. It is a shame you are doing nothing to improve this shocking service. In future I will not do any business with anyone that uses your company for courier services.

Delivery was fast, the parcel clearly had my correct address printed in bold type on the front, but the driver delivered & left parcel on the doorstep of a different house number in my street. Lucky for honest neighbours, when drivers aren’t doing their job properly.

it was late at night and they didnt even come to door just left it on my bin where anyone could take it i have him on camera he didnt care

We have had multiple deliveries from this company and it's always delivered to our neighbour two houses up, even when we give very specific instructions and descriptions of our property.

My Ebay item was delivered yesterday by an gentleman driving a new BMW X1 and who carried no ID. No uniform to identify where he was from so when I challenged him he abruptly replied Fastway.
I was glad my $10 item had arrived but was left wondering about this company.
Will not use again.

The past few deliveries that have arrived to the house have, unfortunately, been handled through Fastway. The delivery person for my area pulls up with music blaring from his car, goes through our gate with the parcel, and drops the parcel on our porch. Then he leaves with no notification that the parcel has been delivered. All of this makes it seem like they don't take their jobs professionally.
I now find that, regardless of if I have to pay a little extra, I will buy items from other retailers so I can avoid Fastway like the plague. Especi...

Left my package in a public area where everyone can just take it and run off. Fortunately it didn't happen. Of so many times I placed orders and had packages delivered this was the first time the courier stupidly left the package in a public place. I will be sure to complain and never use them.