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Fastway

Fastway

1.2 from 8,055 reviews · View Statistics
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Robert, Sydney , Austral
Robert, Sydney , AustralSouth East Queensland, QLD

should be out of business

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Not happy Jan
Not happy Jan
  • 2 reviews

Item arrived overnight - way ahead of expectations

published

I was worried about getting an urgent delivery based on the reviews here, but my item arrived within about 30 hours from ordering an item from woollongong to sydney. excellent!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

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0.0
(1,234)
Pete B.
Pete B.
  • 3 reviews
  • 1 like
  • Verified

Absolutely useless freight handler. Two weeks to deliver a small package from Wollongong to Melbourne!

published

Ordered a spare part (the size of two matchboxes) from a Corrmial NSW warehouse to be delivered to Melbourne suburban address. The warehouse uses Fastway (now aramex) as their courier. The package was picked up from Corrmial on October 6th, and registered as being at the Wollongong regional aramex hub the same day. Even at that stage their vague delivery estimate was 14-19 October. In the end it arrived very late in the day on the 20th of October. Two weeks to get a small parcel from NSW to Melb!

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Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
lyn
lynMetropolitan Adelaide, SA

disgusting

published

2 weeks melbourne adelaide had to pick up parcel because you would not deliver worst company out drivers can not do their job will not use again drivers also lie

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Gen
GenGreater Melbourne (Metropolitan), VIC

Left a parcel on top of my plants instead of on the table right next to them????

published

Fastway delivered a parcel on my ground floor balcony by reaching over and dropping it on top of my pot plants, crushing the plants. There was an empty pot right next to that one they could have left it in, or there's a table on the other side as well! God knows why they decided to leave it there and damage my plants totally unnecessarily

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Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Sylvia
SylviaSouthwest, VIC
  • 8 reviews
  • 5 likes

Delivery

published

Had an ebay parcel delivered. Saw courier walk past window. He did not ring doorbell just left parcel on doorstep. I realise they are busy but they should at least ring the doorbell and see if someone answers before leaving parcel. Too many parcels stolen nowadays.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
David M.
David M.
  • 2 reviews
  • 2 likes

Very Bad Service and Communications

published

It took them more than 4 weeks to deliver an item to me from Melbourne to Sydney! I emailed them and never got a reply. This must be the worse courier company. Avoid it.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
  • Verified

Never complain about Aust Post

published

FASTWAY COURIERS have to be the most Incompetent Company world wide.

17 days for a package to travel a distance that I could walk in a day.
Now called Amarex but still totally incapable of delivering even a postage stamp on time. Not sure why Product Reviews don't allow a score of ZERO

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

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serggusak
serggusakSydney, NSW
  • 9 reviews
  • 3 likes

Exceptionally quick delivery this time around

published

I was really surprised when my item was delivered in less than 24 hours (from Alexandria to Harrington Park in NSW in the Age of Coronavirus). I left a 1 and 2 - star reviews for them before, so I decided to post a 5-star review this time to be fair. It looks like they are trying to address their problems. Or I was just lucky this time. Who knows. BTW, the item was delivered by a conventional car and not by a delivery van.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Malice
MalicePerth, WA

Great service

published

My products always arrive on time and always never damaged. Great service.i would highly recommend Fastway couriers. Always deliver with a smile and a hello. Packages always arrive on time.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Dan
DanSydney, NSW
  • 2 reviews
  • 1 like

If you need something in a hurry, this is NOT the service you want to use

published

I had a lot of deliveries to my address during past several years and I never had any issues with any courier company except these guys.
This time, however, they have outdone themselves. It took them exactly one month to deliver a standard small package from Melbourne to Sydney (some 25 days after ETA). Had I known, I would have happily paid more for alternative courier company.
During this same time I had similar size packages arriving from regional China quicker than this so I don't think their usual "delays due to COVID" excuses are valid.
This company is extremely unreliable and I would avoid them at all costs.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes

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0.0
(1,234)
  • Verified

Fast way is slow as no star rating that’s how bad they are

published

It should not take three weeks to get something delivery from Sydney west Sydney Penrith area . Absolute joke . Fastway carriers directors should be sacked immediately . Just like our premier she could resign

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Rohit
RohitSouth East Queensland, QLD
  • 15 reviews
  • 10 likes

worst company in the courier business..

published

I've had dealings in the past with this company. via ebay sellers sending parcels through these guys and oh man. i got nothing good to say about these guys.
where everyone else take 2-5 business days these guys would take 2-3 weeks to deliver something basic.
The worst thing is aramex/fastway don't even care to improve man. it makes me wonder how these guys are even surviving the industry.
If you want fast and reliable service this is not the courier company you choose.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
joeyjojo
joeyjojoAuckland
  • 13 reviews
  • 17 likes

Re-branded to Aramex but unfortunately same issues

published

I have had quiet a few parcels sent and received over last few years, the complaints are not unfounded. Being a fair sort of guy, laid back and rather accepting, COVID HAS created a culture of online shopping boom. However it has been very hit or miss with Fastway/ Aramex, more miss than hit. It's a sad thing when you can say Australia Post has better delivery times and consistent tracking. I'm not saying not to use them, but just accept that if they estimate 3-5 working day expect 5-6.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
darren40
darren40
  • 13 reviews
  • 4 likes

Shop elswhere if they use fastway

published

With everyone now shopping online customers have a good idea of expected delivery times, Australia post great, Sendle the best I have come across. I now ask who is shipping parcel if fastway I shop elsewhere, save yourself alot of aggrivation even if you pay couple dollars more should have changed thier name to unreliable Slowway

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Questions & Answers

Neha R.
Neha R.asked

Where is my parcel, it is on board, out for delivery from 4 days

No answers
Nadia L.
Nadia L.asked

Guys receive a email from fast way I'm expecting a package, I saw the shipping information and its half right what do I do ?

No answers
amna a.
amna a.asked

Can you want to track and trace your parcel live on the official site?
https://fastwaytracking.com/

No answers
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