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Fastway

Fastway

1.2 from 8,082 reviews · View Statistics
See the Best Couriers in 2022 as rated by Australians on ProductReview.com.au.
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Not happy Jan
Not happy Jan
  • 2 reviews

Item arrived overnight - way ahead of expectations

published

I was worried about getting an urgent delivery based on the reviews here, but my item arrived within about 30 hours from ordering an item from woollongong to sydney. excellent!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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serggusak
serggusakSydney, NSW
  • 9 reviews
  • 3 likes

Exceptionally quick delivery this time around

published

I was really surprised when my item was delivered in less than 24 hours (from Alexandria to Harrington Park in NSW in the Age of Coronavirus). I left a 1 and 2 - star reviews for them before, so I decided to post a 5-star review this time to be fair. It looks like they are trying to address their problems. Or I was just lucky this time. Who knows. BTW, the item was delivered by a conventional car and not by a delivery van.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Malice
MalicePerth, WA

Great service

published

My products always arrive on time and always never damaged. Great service.i would highly recommend Fastway couriers. Always deliver with a smile and a hello. Packages always arrive on time.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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JenJaye
JenJayeGippsland, VIC
  • 7 reviews

zero issues

published

My large parcel arrived today. Package placed in a safe place and in tact.

Once the order had been processed I received tracking information from Aramex/Fastaway and could follow the journey of the package from Wollongong NSWs to Victoria. With the NSWs state lockdown I expected all this to take much longer but within a week it was delivered to the door with zero contact due to covid restrictions in Melbourne. I was notified in the morning that the package was going to be delivered during the day as well. It came around mid day. Couldn't be happier

Incentivised Review No
Sender or ReceiverSender
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Sherri H.
Sherri H.South East Queensland, QLD

Delivery gone wrong again

published

There are two of the same numbers in my street both diffrent streets but either way my neighbours on the nxt street same number they deliver mine to her and hers to mine all th time

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Steve
SteveRichmond-Tweed, NSW
  • 7 reviews

Fast delivery, no problems

published

My guitar amplifier arrived to northern New South Wales from Tasmania in ten days in the midst of the Covid lockdowns. Wonder if the good deliveries get reviews much? Perfect conditions. Thanks

Incentivised Review No
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Chris Mills
Chris MillsSouth East Queensland, QLD
  • 6 reviews
  • 2 likes

Fast delivery times

published

I do a lot of online shopping and will always pick Fastway/Aramex as my courier if I get the option. Much faster than Australia post (2 day delivery with a non express item). I always request to leave in a safe place and they always do so. It’s very well hidden from street view but easily viewable from my front door. Australia post have a bad habit of just leaving the items easily viewable to the street and I’ve had parcels stolen before. 10/10 to the driver who does the Pimpama QLD run.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Amanda mifsud
Amanda mifsudNortheast, VIC
  • 2 reviews

Excellent couriers!!!

published

Fast way are the best couriers I’ve ever experienced,delivery is the fastest I’ve ever experienced,super friendly,goods always delivered in great condition,would recommend to anyone,fantastic service! Wouldn’t use any other couriers

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Great service and quick delivery

published

Ordered products on a public holiday and they were delivered to my door in 2 working days in perfect condition. This is not a one off but normal for this company from my longtime experience.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Taylor
TaylorSydney, NSW

They delivered my parcel to the wrong house

published

The delivery time was pretty good, but they delivered it to the wrong house. My house is pretty hard to spot from the street but this has never happened before.

Incentivised Review No
Sender or ReceiverReceiver
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.Fastway

Hi there, I’m very sorry to hear of the issues you’ve faced. I will pass your feedback to the relevant department so that they can investigate. Please accept our sincere apologies. Thanks for your review and have a lovely day.

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Ryan4321
Ryan4321South East Queensland, QLD
  • 9 reviews
  • 8 likes

Great Freight Provider for Business

published
Incentivised Review No
Sender or ReceiverSender
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.Fastway

Thanks for the great feedback! We are dedicated to delighting our customers. We’ll share your comments with the staff member involved. Have a lovely day!

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Veronika
VeronikaCanberra 2600, ACT
  • 53 reviews
  • 6 likes
  • Verified

Colour me absolutely surprised I kid you not

published
Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Similar opinion? Write a review on ProductReview.com.au!
Couriers

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Gerry
GerryGreater Melbourne (Inner), VIC
  • 24 reviews
  • 22 likes

I left instructions to place a food product in a plastic box and it was ignored

published

I expect instructions to leave in a safe place to be followed. I go to the trouble to leave a weather proof box on my porch for perishables. The courier can't be bothered and leaves the product where it can be damaged by water and dirt can get to it. Really really annoyed - I feel like throwing the product in the bin and cancelling my order with the vendor

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.Fastway

Thanks for your feedback. I hope that you utilise our services in future with a better outcome. All feedback is valuable as we strive to improve. Have a lovely day.

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Mike Hunt
Mike HuntSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Consistently Great Service

published

These guys are fantastic. 3 individual Amazon Prime Orders each received 6 days early. They are consistently always the Best Courier Service in Australia - except, it seems, if you are a Karen.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.Fastway

Thanks for the great feedback! We are dedicated to delighting our customers. We’ll share your comments with the staff member involved. Have a lovely day!

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ARDY
ARDY
  • 2 reviews
  • 1 like

Credit where Credit is due

published

I have seen ALOT of bad reviews for this company and that is the reason I am leaving a review, my order from ebay turned up 5 days before the expected delivery date pretty impressive if you ask me, thanks Fastways and merry Christmas.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.Fastway

Thanks for the great feedback! We are dedicated to delighting our customers. We’ll share your comments with the staff member involved. Have a lovely day!

Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Neha R.
Neha R.asked

Where is my parcel, it is on board, out for delivery from 4 days

No answers
Nadia L.
Nadia L.asked

Guys receive a email from fast way I'm expecting a package, I saw the shipping information and its half right what do I do ?

No answers
amna a.
amna a.asked

Can you want to track and trace your parcel live on the official site?
https://fastwaytracking.com/

No answers
See all Fastway questions

Get an answer from our members and Fastway representatives

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