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Fastway

Fastway

1.2 from 8,119 reviews · View Statistics
See the Best Couriers in 2022 as rated by Australians on ProductReview.com.au.
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lyndam68
lyndam68Central Queensland, QLD
  • 2 reviews
  • Verified

Perfect

published

Have had several parcels delivered and always arrived earlier than supposed to , parcels always arrive in perfect condition.
Could not be any happier and tracking was helpful new when parcels were arriving, many thanks .
Lynda Queensland

Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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The reviewer stated that an incentive was offered for this review

Not happy Jan
Not happy Jan
  • 2 reviews

Item arrived overnight - way ahead of expectations

published

I was worried about getting an urgent delivery based on the reviews here, but my item arrived within about 30 hours from ordering an item from woollongong to sydney. excellent!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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serggusak
serggusakSydney, NSW
  • 9 reviews
  • 4 likes

Exceptionally quick delivery this time around

published

I was really surprised when my item was delivered in less than 24 hours (from Alexandria to Harrington Park in NSW in the Age of Coronavirus). I left a 1 and 2 - star reviews for them before, so I decided to post a 5-star review this time to be fair. It looks like they are trying to address their problems. Or I was just lucky this time. Who knows. BTW, the item was delivered by a conventional car and not by a delivery van.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Malice
MalicePerth, WA

Great service

published

My products always arrive on time and always never damaged. Great service.i would highly recommend Fastway couriers. Always deliver with a smile and a hello. Packages always arrive on time.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Chris Mills
Chris MillsSouth East Queensland, QLD
  • 6 reviews
  • 2 likes

Fast delivery times

published

I do a lot of online shopping and will always pick Fastway/Aramex as my courier if I get the option. Much faster than Australia post (2 day delivery with a non express item). I always request to leave in a safe place and they always do so. It’s very well hidden from street view but easily viewable from my front door. Australia post have a bad habit of just leaving the items easily viewable to the street and I’ve had parcels stolen before. 10/10 to the driver who does the Pimpama QLD run.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Amanda mifsud
Amanda mifsudNortheast, VIC
  • 2 reviews

Excellent couriers!!!

published

Fast way are the best couriers I’ve ever experienced,delivery is the fastest I’ve ever experienced,super friendly,goods always delivered in great condition,would recommend to anyone,fantastic service! Wouldn’t use any other couriers

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Great service and quick delivery

published

Ordered products on a public holiday and they were delivered to my door in 2 working days in perfect condition. This is not a one off but normal for this company from my longtime experience.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
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Mike Hunt
Mike HuntSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

Consistently Great Service

published

These guys are fantastic. 3 individual Amazon Prime Orders each received 6 days early. They are consistently always the Best Courier Service in Australia - except, it seems, if you are a Karen.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeInternational
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.FastwaySend a private message

Thanks for the great feedback! We are dedicated to delighting our customers. We’ll share your comments with the staff member involved. Have a lovely day!

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ARDY
ARDY
  • 2 reviews
  • 1 like

Credit where Credit is due

published

I have seen ALOT of bad reviews for this company and that is the reason I am leaving a review, my order from ebay turned up 5 days before the expected delivery date pretty impressive if you ask me, thanks Fastways and merry Christmas.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.FastwaySend a private message

Thanks for the great feedback! We are dedicated to delighting our customers. We’ll share your comments with the staff member involved. Have a lovely day!

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Matthew M
Matthew MSydney, NSW
  • 5 reviews
  • Verified

Pleasantly surprised

published

Delivery from the central coast was really fast. I had a query about collection points that the staff answered over the phone in a professional manner. Package was in perfect condition when it arrived

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.FastwaySend a private message

Thanks for the great feedback! We are dedicated to delighting our customers. We’ll share your comments with the staff member involved. Have a lovely day!

Similar opinion? Write a review on ProductReview.com.au!
Tshering T.
Tshering T.Hobart, TAS
  • 2 reviews
  • Verified

Interstate delivery in 3 days

published

My order was here in 4 frigging days. Reading the reviews i thought my tonneau cover would never be here or take months but jeez you guys are nuts. Thanks heaps

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Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.FastwaySend a private message

Thanks for the great feedback! We are dedicated to delighting our customers. We’ll share your comments with the staff member involved. Have a lovely day!

Similar opinion? Write a review on ProductReview.com.au!
Erika S.
Erika S.
  • 2 reviews

Credit where credit is due

published

I was amazed that my package arrived two days after the seller sent it. After reading all the bad reviews about Fastway/Aramex - I was really worried but they came through and delivered on time, to the right place, rang the door bell. Good work guys.

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.FastwaySend a private message

Thanks for the great feedback! We are dedicated to delighting our customers. We’ll share your comments with the staff member involved. Have a lovely day!

Similar opinion? Write a review on ProductReview.com.au!
Couriers

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T SMITH
T SMITHCentral Highlands and Goldfields, VIC
  • 6 reviews
  • 8 likes

Fastway(Aramex) Bendigo Vic

published

They have just re- opened in Bendigo ( Vic ) after some serious changes and completely new staff.
As a shop owner in Bendigo City, I use Fastway(Aramex) for my deliveries.
I get my deliveries so quick now under the new management and its the next day. Extremely Happy with that;
As for the new driver, I have found him to be very professional in his work, Very polite and courteous and couldnt be happier. The first day he introduced himself and explained that he will be the regular driver from now on. Strange but I liked that.
Extremely Happy with the NEW Bendigo depot.
Tony

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.FastwaySend a private message

Thanks for taking the time to share your experience. Our goal is 100% customer satisfaction. We take pride in knowing our customers are happy. Have a lovely day.

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Joshua
JoshuaGreater Melbourne (Outer), VIC

Surprisingly fast delivery

published
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Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.FastwaySend a private message

Thanks for the feedback! We are committed to delighting our customers and it’s great to hear of the positive result in your delivery. Thanks for your review and have a lovely day.

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Xtra P.
Xtra P.Greater Melbourne (Outer), VIC
  • 2 reviews

I have to say I’m very impressed took 1 day from Sydney to Canberra Good alternative instead of Australia Post.

published

Good service and professionalism took 1 day from Sydney to Canberra, a excellent alternative for Australia Post as they take 1 week to deliver a package 10 km away lazy old fools. Thank you to the Fastway/Aramex Team will use again and recommend to everyone appreciate what you do, Keep doing what you do best!

Incentivised Review No
Sender or ReceiverReceiver
Delivery TimeEarly
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
Fastway
Aramex A.FastwaySend a private message

Thanks for taking the time to share your experience. Our goal is 100% customer satisfaction. We take pride in knowing our customers are happy. Have a lovely day.

Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 2

Questions & Answers

Kym F.
Kym F.asked

Absolutely NO customer service BUT I managed to gain a VIP number and after 4 calls a nice lady answered the call and was vey helpful after I told them I was to take contact with Amazon USA and AU

a complaint has been made to Amazon seeking NOT to use them as they are bad for any business

the only place for Fastway and the new coat of paint Amarex is the Federal Court of Australia for Prohibited Trades Practices penalties

best advice DO NOT USE THEM and if the company you are purchasing uses them find another seller who uses somebody else

and be careful when agitated asians who deliver come calling at your premises and abuse you which just happened to me today

this asian guy damaged my front gate with his car door , yes a car door and not a designated Fastway vehicle and then stated it was too hot to deliver / blamed the weather and it gets better he tells lies that he actually attempted to deliver and when. he was confronted that he was no where near the property and CCTV never captured him , his story again changed

the better this show is shut down and the executives held accountable for misleading and deceptive conduct and unconscionable conduct in a court of law

No answers
SallynCraig
SallynCraigasked

After receiving everything from Australia Post, everything sent via fastway is delayed or not even sent out yet...

fastway is unreliable, slow and don't answer your questions, stick with Auspost

No answers
Neha R.
Neha R.asked

Where is my parcel, it is on board, out for delivery from 4 days

No answers
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