LOST A PARCEL
I sent a extremely expensive parcel via fastway couriers.
I took out insurance.
The parcel was lost somewhere and I didn't get rieumbused at all for the product I sent.
I was out of pocket a lot of money as I rieumbused my customer.
Fastway did not do this for me.
Do not use them
Prime example of one terrible courier
Paid for a parcel to go from Brisbane to Victoria
Fastway couriers lost the parcel and refused to pay a cent back despite taking out Insurance on the parcel.
Cost me extra for insurance and they still won't warrant it.
Useless company DO NOT USE THEM
Questions & Answers
Absolutely NO customer service BUT I managed to gain a VIP number and after 4 calls a nice lady answered the call and was vey helpful after I told them I was to take contact with Amazon USA and AU
a complaint has been made to Amazon seeking NOT to use them as they are bad for any business
the only place for Fastway and the new coat of paint Amarex is the Federal Court of Australia for Prohibited Trades Practices penalties
best advice DO NOT USE THEM and if the company you are purchasing uses them find another seller who uses somebody else
and be careful when agitated asians who deliver come calling at your premises and abuse you which just happened to me today
this asian guy damaged my front gate with his car door , yes a car door and not a designated Fastway vehicle and then stated it was too hot to deliver / blamed the weather and it gets better he tells lies that he actually attempted to deliver and when. he was confronted that he was no where near the property and CCTV never captured him , his story again changed
the better this show is shut down and the executives held accountable for misleading and deceptive conduct and unconscionable conduct in a court of law
After receiving everything from Australia Post, everything sent via fastway is delayed or not even sent out yet...
fastway is unreliable, slow and don't answer your questions, stick with Auspost
Where is my parcel, it is on board, out for delivery from 4 days
Get an answer from our members and Fastway representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.