Reviewer Photos & Videos
Great work Felix, May I congratulate a great deal available just in time.
Data speed and accuracy is excellent for my use. I don't run Quantum programs and software from the little HUAWEI, but Boost chewed $10 every 2 days which really hurts my budget.
You get what you pay for.
Worst service ever. Switched my sim, on a Friday, then customer support says "oh maybe it's a faulty sim. We can get you a new sim in three days. Till then please buy a sim card and we will give you a $15 credit." waste of time. You definitely get what you pay for
Exceptional and reliable service.
It's been a long time since I've been this impressed with a telecommunication service provider. I use my phone to Wi-Fi to TV for Netflix Stan and Spotify and I have never yet experienced any unfortunate lagging or other issues with data transfer. Their customer service has always been exceptional, I reckon I will be a loyal customer for a long time to come. I only wish they offered a data only plan for a Wi-Fi device as an alternative for watching Netflix without having to use my phone. I definitely recommend Felix hundred percent
So far so good.
Great network coverage which did worry me.
Amazing customer service team who assisted me with some questions I had.
I would highly recommend switching or signing up with them.
Amazing Customer Service!
Scotty, Chris, Nik, Mitchell and Jake all offered me amazing customer service! I wanted to switch across to felix due to their sustainable approach to telecommunications, but there were a few issues porting my number across. No Issue was too large for these guys and all issues were resolved within the day of changeover! Can’t praise them enough! Thanks so much for the help and I will be recommending felix to everyone I know! :)
Felix is the best value phone plan on the market !
As a casual worker, I'm on a very tight budget and need a reliable, value for money phone plan.
After a couple of days search I found Felix, the deal is amazing $35 a month unlimited voice, txt and Internet ! My service changed over without issue in a couple of minutes. The coverage and speed is excellent with no dropouts or black spots. I have researched just about every plan available in Australia at this time and this is the best value for money/quality option currently available. I have no hesistation in recommending Felix to anyone from my experience.
If you do happen to change to felix please use my referral code LL00067 and well will both get a $35.00 credit to our accounts.
Great value, reliable & climate-friendly
My suburb only has NBN to the node, so I never bothered getting it installed. Then along comes lockdown with two kids doing homeschooling and I needed Wi-Fi. Then I discover that NBN Co has run out of microchips for their NBN boxes, so I can’t even get Wi-Fi. What will I do?
Felix runs on the Vodafone network, which makes it unsuitable for me to use as my regular mobile plan. But there is perfectly adequate Vodafone coverage in my area for my daughter to use it for home schooling, including the Zoom classes.
We’ve had occasio...nal issues with video freezing or breaking up, but all in all I can’t complain because the service is good for the very reasonable price we are paying. It’s a great comfort knowing that the data is unlimited, as I was running up a nasty excess data bill on my Telstra plan. I also love that they are carbon neutral amd planting trees for me. There’s so much to love!
Beat retailer out there. Hi refectory data, service and unbeatable price
Couldn’t live without the unlimited data, calls and text.
And green too! Awesome thanks for shaking up the industry abit. Still no one else does unlimited data
Love it so much
After Day 1
Very happy with my purchase after one day of use! When I was searching for unlimited internet it seems that Felix is really the only company that was offering it in the mobile space.
It is great for streaming Netflix, Disney+ and other services but unfortunately not fast enough to be 4K. It does reach 2K speeds which is perfectly okay and you can't get much cheaper than this for unlimited data, so for the price it is very good.
An unexpected pleasure
Isn't it nice when you come across a service that delivers on speeds and reliability as well as understanding social responsibilities? We are very satisfied with the service, which at times, will drop out like every other provider in our area.
The team from Felix is amazing with their customer service. I would like especially thank to Scotty and Mitch for their awesome help and service. Keep up the good work, guys.
The reviewer stated that an incentive was offered for this review
There is nothing I haven’t liked yet about Felix. Honestly the best mobile service provider I have ever encountered. Speeds are an average of 14 Mbps download and 4 Mbps upload, but for a cheaper plan at about the same speed on other plans, 100% worth it!
Great while at home only.
Signal drop outs unable to use Spotify, access some games rewards on holiday in the Riverland was disappointing which made recommending Felix difficult.
My husband will have to stay with Telstra
Top price with a great no contact deal and unlimited everything who can ask for anything better than that.I’ve recommended it to people I know. Cheers found no problems at all
Very good data speeds. Excellent value for money
Network coverage overall very good. Excellent for streaming Netflix and international calls are only 5$ a month. Would recommend felix mobile to my friends. Very satisfied with the overall service.
Questions & Answers
Can I watch Netflix/Foxtel on my son's account in my house?
Hey Phil! felix is designed for personal mobile phone use, though you're totally welcome to hotspot to personal devices as needed. However hotspotting to other peoples' devices and using felix to replace home internet would be a no-no with our fair use policy. Link to that one below for you, and if you have any other questions, chat with us in real time through our website or app!
- Georgia from the Care team
When are you considered a new customer again? After trialing it for a month and then deciding it's not for you but perhaps later changing location patterns so it is a better fit?
You can get a new number and each new number should attract the promotion, if not chat to the live chat.
Hey there - we love to welcome new and returning customers to felix whenever they like! There are some promotions that are only for first time customers - if you'd like to message with us in the felix app we can chat through the details. We have humans online every day.
- Georgia from the Care team
Your policy says that the unlimited data can not be used for Third-party content that has a Network service number starting with 12, or something like that? ( I'm not Tech-savvy, it makes as much sense to me as if it was written in Klingon )
That being said, can I watch Netflix on my phone with this unlimited plan capped at 20 Mbps, or will watching video content from Netflix result in an added cost to the $35 subscription plan? ( because I have no idea what a Network service number is and if it applies to Netflix?
If possible please reply in simple and easy-to-understand language, pretend you are replying to a hyperactive 8 year old who has too much time on his hands and should really be out playing games rather than staying at home on the sofa watching movies.
Hey Ian! You can absolutely watch Netflix on your phone with felix. There are no issues/extra costs with that at all.
For $35/month, you get unlimited calls, SMS and data at speeds of up to 20Mbps. :slightly_smiling_face:
- Jake from the Care team
Get an answer from our members and Felix Mobile representatives
|Category||Mobile Phone Service Providers|
|International Roaming Offered||Yes|
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