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VALUE VALUE VALUE
Couldn't complain. I cant see any telecommunications company coming anywhere near as cheap as this mob!! Internet data speeds are plenty fast enough to watch movies or stream music. I use my mobile hotspot to run my whole house so the money I save on home internet more then pays for Felix with unlimited data!!
Dropouts and maybe even throttling
It's been good from the start but lately I seen lot of lag, Dropouts and Fluctuating speeds well below 10Mbps. Data downloads is sufficient and can cater to 'all you can eat'
Pretty good get on to it
8/10 sometimes it’s very slow most of the time it’s good do get phone call drop out at times but other wise I’m quite happy with the plan and data
Awesome service! I will never change services.
I am very satisfied with the network coverage and the data download speed. So far in the last 4 months of using Felix, I've had no reason to complain and I'm not going to change services for probably years.
I don't know why you wouldn't
I moved from a plan with a major provider and can honestly say I haven't noticed a difference, except I have shaved nearly $100 off my monthly bill. Granted I live in the middle of Australia's biggest city, but the coverage has never been an issue and the 20mbps has been great for anything I have needed when on the go. The other thing I really love is the customer service team being via chat. I don't have time to sit on hold so any time I have needed to contact them it's been really convenient.
Trouble Free and very useful
The download speeds are adequate and reliable for my purposes. The convenience of not having to worry about renewing each month and rolling over data is great feature. What else matters
Perfect for me
I had a few dropouts but I did with different plans as well. I love Felix ,Its the best I ever had and I been telling all my friends about it
I've been with Felix for a while. I can't complain too much for the price, but the data speeds are very choppy. Sometimes I'll do a speed test and get 20mbps, other times it goes down to 5mbps or below. It is fine for web browsing, but not really suitable for streaming as it buffers a lot (in my experience).
Best decision I've made!
Having been on Optus, Telstra, Vodafone and other MVNOs, I've experienced various services. Felix is by far the best value you can get today. The unlimited data at 20Mbps is enough for me to stream, hotspot and even covered me during a 2 month NBN outage. I cannot complain about the Vodafone 4G coverage, but would love in the future to have VoLTE and Wifi Calling to be included.
Best unlimited plan. Amazing performance with everything.
20mbps is more than enough for things I do. Works awesome. Only thing I don't like would be xcloud game streaming performance. But I think that is because of vodafone network being not optimized for xcloud. Otherwise is amazing. 10/10 from me.
Best value for money!
I was doubtful to be honest but very pleasantly surprised! I haven't had any issues so far and I'm very happy with the product and service. I actually thought it was too good to be true but it's not!
Felix is a very economic unlimited internet service, customer service is excellent and I can recommend it if you live where there is good Vodafone 4G network reception. I get the 20mbps internet speed as advertised and am happy with the service
Unlimited data perfect
Have had no issues so far great for streaming netflix, coverage is excellent. Also helping to make our planet greener, easy set up and quick porting of number
Overall very happy
So happy with the service :)
I've been using felix for the past 8 months, and I love the value for money. The internet speed easily keeps up with zoom calls and streaming services, and I've already reccomended it to friends and family. (The internet speeds are a bit slow in more rural areas, though)
I get to plant a tree every month without getting my fingernails dirty
For the price this is a great offer. Wish the app woudlnt log you out everytime as its a pain to log in. Otherwise speed is good, not super fast but can stream netflix ok. Happy with the service so far.
Couldn't ask for anything better
I love Felix for the fact that they deliver everything they say they will when it comes to service, the download speeds are great streaming shows or even gaming is amazing
Perfect and Value for Money
It had one outage when Vodafone was having major network problem a few months back. Other than that, it has been a smooth sailing. Download and upload are just okay.
I'd wish Felix can offer a higher speed one, say 50Mbps for $5 extra. I would've jumped on that in a heart beat.
Good Speed - Great Price
Download Speeds are sufficient to watch HD video & Load Web Page/Gamming in a acceptable speed, but not super Quick with Large Files. Great Value For Money for Acceptable Internet Speeds most of the time.
Love the Seeds included in starter Sim Pack.
Thank You Felix
The sim transfer was so easy and sms to felix staff is ultra quick. No waiting in phone queues forever. Yay
I’ve just tested the network and it’s super quick. That’s a relief as switching to a new network can be a concern as you want to know that the speed will be the same or better. Felix is great
Very great service
Unlimited data for $35 a month? It’s so good and absolutely fast enough and had great reception, love the plan, been a customer for the past 4 or so months and will continue to do so :)
I regret leaving my previous provider, very disappointed
hot spots is not the best, internet shuts down if you receive or make a phone call,Poor internet & reception can't send messages at times and can't receive, 2 bars most of the time, very disappointed, I can honestly say I regret leaving my previous provider, Vodafone on its own is much better, I'll be cancelling my contract my son's contract and my wife contract, yep 3 in total not worth it should have stayed with previous provider, I guess you get what you pay for
Better options available
Not worth $35
- Very choppy data stream. e.g. Speed test of 18mbs 1 second, 10 seconds later it’s 1mbs.. Average speedtest history is 4.5mbs.
- Can only do 1 thing at a time e.g. downloading updates - cannot use browser or use any other aps. Listening to Spotify - browser/ aps very slow.
- Very poor reception, average 2 bars in most locations. Walk into a supermarket - 1 bar/ 3g. Go anywhere inside a tower/ multilevel shopping centre - 3g/ no service. Stand on the street - 2/3 bars.
- Calling drops service to 3g. Again, can only do 1 thin...
Lightning port and set uo
I ported my number from another provider, it happened within minutes and so far reception and service are great. I had an existing subscription with Felix which when porting I was immediately given a credit towards future use
Best. Phone. Company. Ever.
Value? Customer service? Both through the roof! Truly a revelation in mobile providers in Australia. Thanks so much, Felix <3
My costumer service person. Maddie needs a raise.
I signed up with international calling and text. I contacted the help service and I had Maddie the first time two days ago. Today I just got off the help service with the same person. I don't have a fantastic memory due to my A.D.D. I just realized I asked her the same question. She was really nice and patient with me. I was smart and took a screenshot this time so I remember. lol thanks Maddie you really deserve a raise you're so nice and you work fast. It's clear you love what you do. Switching feels like the best thing I've ever done and even better planting some trees each month. It makes me feel like I'm doing my part.❤️
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