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Felix Mobile

Felix Mobile

4.6 from 183 reviews · View Statistics
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Reviews

4.7
41 reviews
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Naresh
NareshGreater Melbourne (Outer), VIC

Bad speed experience all the time

published

Quite bad in internet speed not even getting 1 mgpsand they promise 20 mbps so please be aware of this scam Customer care team had only one answer working on it will fix soon

Value for Money
1/5
Customer Service
1/5
Local Reception
3/5
Transparency
1/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$35.00
Felix Mobile
felix mobileFelix Mobile
Alex meir
Alex meir
  • 2 reviews
  • 1 like

Terrible, extraordinarily slow, avoid!

published

The data speeds are absolutely abhorrent
I'm lucky if I can even get a stable connection, there's CONSTANT drop outs, the speeds are consistantly low and no where near their advertised "20mbps up/down cap"

I see 1mbps down on a good day, and they want 35$/month for this garbage?
As if!

I'll be requesting a refund, this is a joke, and if you're a curios reader considering switching to felix for the unlimited data as an NBN alternative, DON'T.

Value for Money
1/5
Customer Service
3/5
Local Reception
1/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$35.00
Felix Mobile
felix mobileFelix Mobile

Questions & Answers

Henry
Henryasked

Hi,
Live in Blackhead NSW 2430.
Vodafone is absolutley terrible here.
Beleive tower is in Forster abot 20k away.
Are thre any other carriers you use?
Nearby Optus tower delivering up to 120mbs!
Cap of 20mbs would be fine for needs.
Look forward to hearing fom you.
Thanks.
Henry

2 answers
Felix Mobile
felix mobileFelix Mobile

Hey Henry!
Thanks for your question. We are powered by the Vodafone 4G/3G network only. I can see that there are plans for improvements in the Blackhead area in the future, so it might be worth checking in on the coverage map in a few months!
- Britt from the Care team

Henry
Henry

thx Britt

Henry
Henryasked

Hi,
Live in Blackhead NSW 2430.
Vodafone is absolutley terrible here.
Beleive tower is in Forster abot 20k away.
Are thre any other carriers you use?
Nearby Optus tower delivering up to 120mbs!
Cap of 20mbs would be fine for needs.
Look forward to hearing fom you.
Thanks.
Henry

No answers
Villow
Villowasked

Hi, so I use my phone as a hotspot for my laptop while I commute. Would I be able to do that with this sim?

1 answer
Felix Mobile
felix mobileFelix Mobile

Hey Villow! Thanks for reaching out.
You can absolutely hotspot to your personal devices, such as your laptop when needed, but felix can't be used in a modem or similar, or as a hotspot for other people’s devices.
- Maddie from the Care team

See all Felix Mobile questions

Get an answer from our members and Felix Mobile representatives

Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes
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