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Felix Mobile

Felix Mobile

4.6 from 183 reviews · View Statistics
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Reviews

4.7
41 reviews
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Andrea B.
Andrea B.
  • 2 reviews
  • 1 like

Far too Unreliable- data connection

published

No internet service again in Paddington for an hour.
Completely stuck, needing to connect on messenger to find an address -but nothing!! No Connection. Had to find someone with another provider to hotspot me!!

This is a second time its got me stuck badly.
Can't have that happen again, made me late for work. Employer doesn't want to hear about Felix and no internet service.
Just need something that works all the time.

Felix have the best customer service 10/10

I will go back to Circles.Life - cheap brilliant connection and fast- but crap customer service.
When it comes down to it though, I need CONNECTION all the time. Such a shame as its great to have good customer service for a change.

Value for Money
3/5
Customer Service
5/5
Local Reception
2/5
Transparency
5/5
Incentivised Review No
Plan TypePost-Paid Sim Only
Plan Cost per Month$35.00
Included Data per Month200 GB
Felix Mobile
felix mobileFelix Mobile
Andrea B.
Andrea B.
Felix Mobile
felix mobileFelix Mobile

So sorry Andrea, thanks again for giving us a try!!

- Tony from the Care team

Questions & Answers

Henry
Henryasked

Hi,
Live in Blackhead NSW 2430.
Vodafone is absolutley terrible here.
Beleive tower is in Forster abot 20k away.
Are thre any other carriers you use?
Nearby Optus tower delivering up to 120mbs!
Cap of 20mbs would be fine for needs.
Look forward to hearing fom you.
Thanks.
Henry

2 answers
Felix Mobile
felix mobileFelix Mobile

Hey Henry!
Thanks for your question. We are powered by the Vodafone 4G/3G network only. I can see that there are plans for improvements in the Blackhead area in the future, so it might be worth checking in on the coverage map in a few months!
- Britt from the Care team

Henry
Henry

thx Britt

Henry
Henryasked

Hi,
Live in Blackhead NSW 2430.
Vodafone is absolutley terrible here.
Beleive tower is in Forster abot 20k away.
Are thre any other carriers you use?
Nearby Optus tower delivering up to 120mbs!
Cap of 20mbs would be fine for needs.
Look forward to hearing fom you.
Thanks.
Henry

No answers
Villow
Villowasked

Hi, so I use my phone as a hotspot for my laptop while I commute. Would I be able to do that with this sim?

1 answer
Felix Mobile
felix mobileFelix Mobile

Hey Villow! Thanks for reaching out.
You can absolutely hotspot to your personal devices, such as your laptop when needed, but felix can't be used in a modem or similar, or as a hotspot for other people’s devices.
- Maddie from the Care team

See all Felix Mobile questions

Get an answer from our members and Felix Mobile representatives

Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes
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