Good service and customer friendly
Been using felix for a couple days now and have to say I’m impressed with the data speeds in my area and how friendly the staff were via Facebook messages to help setup the service,
Exceptional and reliable service.
It's been a long time since I've been this impressed with a telecommunication service provider. I use my phone to Wi-Fi to TV for Netflix Stan and Spotify and I have never yet experienced any unfortunate lagging or other issues with data transfer. Their customer service has always been exceptional, I reckon I will be a loyal customer for a long time to come. I only wish they offered a data only plan for a Wi-Fi device as an alternative for watching Netflix without having to use my phone. I definitely recommend Felix hundred percent
So far so good.
Great network coverage which did worry me.
Amazing customer service team who assisted me with some questions I had.
I would highly recommend switching or signing up with them.
Top price with a great no contact deal and unlimited everything who can ask for anything better than that.I’ve recommended it to people I know. Cheers found no problems at all
Felix is the absolute best
Felix is excellent provider and the coverage is sufficient and perfect. The data download speeds on an unlimited basis are so sufficient. Felix Mobile is the best ever ❤ thanks Felix
Would recommend. Using with home pocket for 1 person
Super efficient and simple. A refreshing experience to SIM card plans. Fast enough to stream content on my TV at HD quality but on the odd occasion needs a second to buffer so it will display in a lower quality for a couple seconds but nothing noticibly annoying.
Received the SIM card fast and activation went without a glitch. Packaging was nice Andy planting a tree with a new subscription is an option I didn’t see with other providers.
It's helped me a lot
I'm a broke student I can't afford NBN or mobile broadband plans. But just having this and hotspot to my laptop which is connected to my tv solves everything. All I do is watch YouTube or Netflix and it streams perfect on hotspot. Although reception in both normal and WhatsApp calls are not good but that's due to my apartment. Thanks so much Felix you have helped me out a lot. Please someone use my reference code, would appreciate it a lot -NS00077
I have only just switched to Felix so I can’t say what the coverage is like but so far it has been incredibly easy to change service providers.
Initially I was looking around for a cheaper sim plan which I found with Felix but upon reading more into the brand, I love that it is carbon neutral.
The packaging is on point along with the all of their branding. The little packet of flower seeds were the sweetest touch and I love the app’s interface.
Saving on my plan and getting way more data, supporting an sustainable brand, having a cute app AND watching daisy’s grow. 10/10!
every procedure was super fast and easy. design and concept of planting thing is very trendy and lovely. Find this recommendation of this carrier at Korean community, and most of them were satisfying of this carrier !
Review collected in partnership with Felix Mobile
The reviewer stated that an incentive was offered for this review
This is the phone plan I have been waiting for
I have changed my number several of times through the past 12 months was recently with iiNet users Vodafone to but there service was absolutely shocking restricted me even though I paid the bill. Customer service there not from Australia but South Africa also when you call them it drops out, don’t call you back. Do not go to them for your mobile or anything they are fraudulent and deceptive business. I am calling the tip latter today but just switched to felix first impression wasn’t good but Jake called me advised will look after my issue abs ...three a about 30 minutes latter my number was ported over to felix live the environmental factor as well as got me the unlimited data only for $35 per month and unlimited calls and text in Austrlia plus my first 3 months for half price as I had an issue at the beginning got offered a $35 credit on my account which means I am covered to the end of this year, awesome customer service via the online app. I don’t like vodaphone but I live in the cbd now no real issues and for this price you can not go wrong. I would highly recommend this company hope they do this for 5G down the track abs reward loyal customers to with special offers in the future or even offer 5G phones either on a plan or outright if that happens I will never change going to give this company a go for 12 months and see if things change for the better especially for there excisting customers other than that very highly recommended abs service very professional and understanding as well Thanks Felix
Awesome Product and Support to Match *****
Felix is a very progressive and modern Telco. They deliver what they say, and their support is amazing, if you require it, which you probably won't. I can't recommend them enough. So $35 for unlimited data, calls and txt and for an extra $5 international calls to many countries. Oh and each month you're with them they will plant a tree to help save the planet for you. Also, they send you the sim for your phone via express post and it comes with a small packet of flower seeds to pretty up your garden, your life and make you even more happy. They...also don't confuse you with plans as they only have one. If you are after modern, progressive and green phone company with proper old fasioned customer service and support, you literally can not go past Felix. Well done!
Excellent company, cheap month to month plan
Coverage good in metropolitan, can drop out in country (See Vodafone network map)
Great download speeds
Excellent company, producing an amazing value mobile sim card deal!
Will be recommending this deal to others! :)
Simple set up. So user friendly. So far so good.
Not sure as far as network coverage as just up and running now. Unsure if data download speed as haven’t put it to the test. Will do shortly. Giving as 5 star rating for ease of set-up and already transfer completed by Felix. Took a few minutes if that.
Very easy to use
Easy switch over and sign up process. Worry free data usage. Great personal touches with the new sim and a great emphasis on being a carbon neutral company with green routes. Great speeds in the Perth area, not tried or needed further than that. No coverage problems as of yet.
Questions & Answers
Can I watch Netflix/Foxtel on my son's account in my house?
Hey Phil! felix is designed for personal mobile phone use, though you're totally welcome to hotspot to personal devices as needed. However hotspotting to other peoples' devices and using felix to replace home internet would be a no-no with our fair use policy. Link to that one below for you, and if you have any other questions, chat with us in real time through our website or app!
- Georgia from the Care team
When are you considered a new customer again? After trialing it for a month and then deciding it's not for you but perhaps later changing location patterns so it is a better fit?
You can get a new number and each new number should attract the promotion, if not chat to the live chat.
Hey there - we love to welcome new and returning customers to felix whenever they like! There are some promotions that are only for first time customers - if you'd like to message with us in the felix app we can chat through the details. We have humans online every day.
- Georgia from the Care team
Your policy says that the unlimited data can not be used for Third-party content that has a Network service number starting with 12, or something like that? ( I'm not Tech-savvy, it makes as much sense to me as if it was written in Klingon )
That being said, can I watch Netflix on my phone with this unlimited plan capped at 20 Mbps, or will watching video content from Netflix result in an added cost to the $35 subscription plan? ( because I have no idea what a Network service number is and if it applies to Netflix?
If possible please reply in simple and easy-to-understand language, pretend you are replying to a hyperactive 8 year old who has too much time on his hands and should really be out playing games rather than staying at home on the sofa watching movies.
Hey Ian! You can absolutely watch Netflix on your phone with felix. There are no issues/extra costs with that at all.
For $35/month, you get unlimited calls, SMS and data at speeds of up to 20Mbps. :slightly_smiling_face:
- Jake from the Care team
Get an answer from our members and Felix Mobile representatives
|Category||Mobile Phone Service Providers|
|International Roaming Offered||Yes|
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