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Felix Mobile

Felix Mobile

4.6 from 148 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2021 as rated by Australians on ProductReview.com.au.
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Great for everything but the phone service

published

While the fundamental idea of a singular price point with unlimited data (while being environmentally conscious) sounds great, it falls short in practical use. Being a subsidiary of the Vodafone network, coverage is spotty at best and speeds can often drop out (even with an iPhone 12 Pro). When it does work it’s a great relief to not have to give my data usage a second thought. However I don’t really see a way for Felix to get around these network issues, and doubt I’ll be hanging around much longer.

Value for Money
4/5
Local Reception
2/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Michael
Michael
  • 3 reviews
  • 3 likes
  • Verified

Felix mobile

published

I do love Felix mobile the only issue I have is the network they use it’s absolutely horrendous I live in the city of Sidney in the Potts Point area, and I get one bar of reception at the very best of times so that affects the speed of my Internet And if you make a call it drops from 4G down to 3G Vodafone need to upgrade their networks especially in the city of Sydney.

Value for Money
5/5
Customer Service
5/5
Local Reception
1/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Felix Mobile
felix mobileFelix Mobile

Hey Michael,
So sorry to hear you're not having the best experience with coverage in Potts Point. We'd love to help out if we can. Pop into live chat with us and one of the team will do their best to help out!
- Emalie from the Care team

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Review collected in partnership with Felix Mobile

  • Verified

Best decision I ever made!

published

Such a happy switch I have made. Saving the world while also having fast internet speed and such a great app to use. I’m actually stoked with Felix! Thankyou Legends :)

  • Thumbnail
Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Felix Mobile
felix mobileFelix Mobile

Thanks for making the switch, Emily! We're so happy to have you on board and glad to hear you're finding the app great to use.
- Georgia from the Care team

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Review collected in partnership with Felix Mobile

Elif Z.
Elif Z.Victoria
  • Verified

Carbon neutral planting trees im in love !!!

published

Gives me inner peace knowing im contributing to something thats growing homes for wildlife. Lungs for the earth, what an amazing way to make a difference in this cruel world. The only down side for me is the internet connection sometimes drops to 3g and it cuts out or stops working. Hope i can fix the problem :)

Value for Money
5/5
Customer Service
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Felix Mobile
felix mobileFelix Mobile
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Felix Mobile

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Dusty
DustySydney, NSW
  • Verified

VALUE VALUE VALUE

published

Couldn't complain. I cant see any telecommunications company coming anywhere near as cheap as this mob!! Internet data speeds are plenty fast enough to watch movies or stream music. I use my mobile hotspot to run my whole house so the money I save on home internet more then pays for Felix with unlimited data!!

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Included Data per Month1,000 GB
Felix Mobile
felix mobileFelix Mobile
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Felix Mobile

  • Verified

Dropouts and maybe even throttling

published

It's been good from the start but lately I seen lot of lag, Dropouts and Fluctuating speeds well below 10Mbps. Data downloads is sufficient and can cater to 'all you can eat'

Value for Money
5/5
Local Reception
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Included Data per Month0 GB
Felix Mobile
felix mobileFelix Mobile
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Felix Mobile

Marisa
MarisaGreater Melbourne (Inner), VIC
  • Verified

Pretty good get on to it

published

8/10 sometimes it’s very slow most of the time it’s good do get phone call drop out at times but other wise I’m quite happy with the plan and data

Value for Money
5/5
Customer Service
4/5
Local Reception
4/5
Transparency
4/5
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Felix Mobile
felix mobileFelix Mobile

Thanks for the stars Marisa. Hopefully you'll see improvements on the data speeds with network upgrades. Also, feel free to jump into the app and Message with us, we might be able to help!
- Michael from the Care team

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Review collected in partnership with Felix Mobile

The reviewer stated that an incentive was offered for this review

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  • Verified

Awesome service! I will never change services.

published

I am very satisfied with the network coverage and the data download speed. So far in the last 4 months of using Felix, I've had no reason to complain and I'm not going to change services for probably years.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Felix Mobile
felix mobileFelix Mobile

Love to hear this, Etueni!
- Britt from the Care team

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Felix Mobile

Alex
AlexSydney, NSW
  • Verified

I don't know why you wouldn't

published

I moved from a plan with a major provider and can honestly say I haven't noticed a difference, except I have shaved nearly $100 off my monthly bill. Granted I live in the middle of Australia's biggest city, but the coverage has never been an issue and the 20mbps has been great for anything I have needed when on the go. The other thing I really love is the customer service team being via chat. I don't have time to sit on hold so any time I have needed to contact them it's been really convenient.

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$44.00
Included Data per Month0 GB
Felix Mobile
felix mobileFelix Mobile
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Felix Mobile

Mobile Phone Service Providers

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bruce
bruceFar North Queensland, QLD
  • Verified

Trouble Free and very useful

published

The download speeds are adequate and reliable for my purposes. The convenience of not having to worry about renewing each month and rolling over data is great feature. What else matters

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Felix Mobile
felix mobileFelix Mobile
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Felix Mobile

Sabine
SabineNorth-West & West coast, TAS
  • Verified

Perfect for me

published

I had a few dropouts but I did with different plans as well. I love Felix ,Its the best I ever had and I been telling all my friends about it

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$40.00
Felix Mobile
felix mobileFelix Mobile
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Felix Mobile

Brad W.
Brad W.
  • 6 reviews
  • Verified

Absolutely love it

published

This is the BOMB! Amazing coverage and data speeds are so great - unlimited data is perfect! I could not live without it. Not having to worry about data is a huge relief!!
Thanks Felix

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Felix Mobile
felix mobileFelix Mobile

One small switch, one giant relief for mankind!
Thanks for the lovely review, Brad. So glad you're loving it.
- Britt from the Care team

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Felix Mobile

Mobile Phone Service Providers

Find out how Felix Mobile compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Tony
TonyGreater Melbourne (Metropolitan), VIC
  • 9 reviews
  • 7 likes
  • Verified

Decent Value

published

I've been with Felix for a while. I can't complain too much for the price, but the data speeds are very choppy. Sometimes I'll do a speed test and get 20mbps, other times it goes down to 5mbps or below. It is fine for web browsing, but not really suitable for streaming as it buffers a lot (in my experience).

Value for Money
3/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Felix Mobile
felix mobileFelix Mobile

Hey Tony! We'd love to try some troubleshooting to see if we can stabilise your data speeds. We have humans online every day if you'd like to chat to us from your felix app.
- Georgia from the Care team

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Felix Mobile

patrick.hamid
patrick.hamidSydney, NSW
  • 7 reviews
  • 1 like
  • Verified

Best decision I've made!

published

Having been on Optus, Telstra, Vodafone and other MVNOs, I've experienced various services. Felix is by far the best value you can get today. The unlimited data at 20Mbps is enough for me to stream, hotspot and even covered me during a 2 month NBN outage. I cannot complain about the Vodafone 4G coverage, but would love in the future to have VoLTE and Wifi Calling to be included.

Value for Money
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$40.00
Felix Mobile
felix mobileFelix Mobile

Hi Patrick! So glad you're loving felix. VoLTE is definitely on our minds for the future so keep an eye on on our socials for product updates!
- Maddie from the Care team

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Felix Mobile

Andrie Peyper
Andrie PeyperSydney, NSW
  • 2 reviews
  • Verified

Good value

published

Felix is a very economic unlimited internet service, customer service is excellent and I can recommend it if you live where there is good Vodafone 4G network reception. I get the 20mbps internet speed as advertised and am happy with the service

Value for Money
5/5
Customer Service
5/5
Local Reception
5/5
Transparency
5/5
Incentivised Review No
Plan TypePre-Paid Sim Only
Plan Cost per Month$35.00
Felix Mobile
felix mobileFelix Mobile

Hey Andrie! Thanks so much for taking the time to share your feedback. So glad that felix is working out for you.
- Britt from the Care team

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Felix Mobile

Page 1 of 4

Questions & Answers

Henry
Henryasked

Hi,
Live in Blackhead NSW 2430.
Vodafone is absolutley terrible here.
Beleive tower is in Forster abot 20k away.
Are thre any other carriers you use?
Nearby Optus tower delivering up to 120mbs!
Cap of 20mbs would be fine for needs.
Look forward to hearing fom you.
Thanks.
Henry

2 answers
Felix Mobile
felix mobileFelix Mobile

Hey Henry!
Thanks for your question. We are powered by the Vodafone 4G/3G network only. I can see that there are plans for improvements in the Blackhead area in the future, so it might be worth checking in on the coverage map in a few months!
- Britt from the Care team

Henry
Henry

thx Britt

Henry
Henryasked

Hi,
Live in Blackhead NSW 2430.
Vodafone is absolutley terrible here.
Beleive tower is in Forster abot 20k away.
Are thre any other carriers you use?
Nearby Optus tower delivering up to 120mbs!
Cap of 20mbs would be fine for needs.
Look forward to hearing fom you.
Thanks.
Henry

No answers
Villow
Villowasked

Hi, so I use my phone as a hotspot for my laptop while I commute. Would I be able to do that with this sim?

1 answer
Felix Mobile
felix mobileFelix Mobile

Hey Villow! Thanks for reaching out.
You can absolutely hotspot to your personal devices, such as your laptop when needed, but felix can't be used in a modem or similar, or as a hotspot for other people’s devices.
- Maddie from the Care team

See all Felix Mobile questions

Get an answer from our members and Felix Mobile representatives

Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes
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