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Felix Mobile

Felix Mobile

4.6 from 153 reviews · View Statistics
See the Best Mobile Phone Service Providers in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

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  • Verified

Give customers a means to recharge without normal mobile plan access!

published

Good deal and plan, but they should take a tip from Optus: when your customer's plan runs out, give them a means to recharge without normal mobile plan access! Not everyone has Wi-Fi around and Covid makes it hard to loiter around the local Maccas for their free Wi-Fi. Optus provides a phone number their customers can call without need for credit and a limited data connection exclusively for recharging. DO IT!

Value for Money
5/5
Customer Service
4/5
Felix Mobile
felix mobileFelix Mobile

Hey Benjamin, thanks for your review and feedback! I'll make sure your suggestion is put in front of the right eyes, that certainly sounds like a handy feature.
- Chris from the Care team

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Review collected in partnership with Felix Mobile

  • Verified

Dropouts and maybe even throttling

published

It's been good from the start but lately I seen lot of lag, Dropouts and Fluctuating speeds well below 10Mbps. Data downloads is sufficient and can cater to 'all you can eat'

Value for Money
5/5
Local Reception
5/5
Felix Mobile
felix mobileFelix Mobile
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Review collected in partnership with Felix Mobile

Marisa
MarisaGreater Melbourne (Inner), VIC
  • Verified

Pretty good get on to it

published

8/10 sometimes it’s very slow most of the time it’s good do get phone call drop out at times but other wise I’m quite happy with the plan and data

Value for Money
5/5
Customer Service
4/5
Felix Mobile
felix mobileFelix Mobile

Thanks for the stars Marisa. Hopefully you'll see improvements on the data speeds with network upgrades. Also, feel free to jump into the app and Message with us, we might be able to help!
- Michael from the Care team

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Review collected in partnership with Felix Mobile

The reviewer stated that an incentive was offered for this review

Samantha
SamanthaPerth, WA

Can’t recommend enough how good it is

published

There have been Some dropouts in metro Perth. The Coverage in some areas could be better also.
Download speeds are pretty good, some lagging late at night though. Have to recycle to reset

Value for Money
5/5
Customer Service
5/5
Felix Mobile
felix mobileFelix Mobile
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  • Verified

Unlimited data perfect

published

Have had no issues so far great for streaming netflix, coverage is excellent. Also helping to make our planet greener, easy set up and quick porting of number
Overall very happy

Value for Money
5/5
Customer Service
5/5
Felix Mobile
felix mobileFelix Mobile

Thanks a bunch Dominik! Thrilled to hear you're having great time with us, and helping us fight the good fight! Happy streaming!
- Jake from the Care team

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Review collected in partnership with Felix Mobile

Felix unlimited internet plan

published

Very impressed with the super fast and convenient service they offer. Specially in covid time. Also in addition Filex has unlimited internet mobile plan as well. I recommend Filex to all.

Incentivised Review No
Felix Mobile
felix mobileFelix Mobile
Sandra Mccartney
Sandra MccartneyCentral Queensland, QLD
  • 3 reviews
  • Verified

Great mobile internet.

published

Network coverage good where we are but can be very patchy out of town. Download speed more than adequate for streaming and movies. Rarely drops out and back online quickly.

Value for Money
4/5
Customer Service
4/5
Felix Mobile
felix mobileFelix Mobile
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Review collected in partnership with Felix Mobile

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sultan
sultanPerth, WA
  • Verified

this is good ! but need some review

published

the network not too bad but at the roar area network is not sufficient enough. the download speed sometime fast and sometime not fast. some times dropout but not all the time.

Value for Money
4/5
Customer Service
5/5
Felix Mobile
felix mobileFelix Mobile

Hey Sultan, thanks for your review! We'd love to help make felix a five star experience for you. Feel free to chat with us through your felix app for a hand checking out coverage and your data connection.
- Georgia from the Care team

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Review collected in partnership with Felix Mobile

Sophia
SophiaSouth West, WA

Cheap, value for money and saving the environment, the company is amazing to deal with, fast and reliable.

published

I live in the country so I get drop outs with any company, felix offers fast download speeds and and reasonably good network coverage I would like if it could be better in the country though

Value for Money
4/5
Customer Service
5/5
Felix Mobile
felix mobileFelix Mobile
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Questions & Answers

Henry
Henryasked

Hi,
Live in Blackhead NSW 2430.
Vodafone is absolutley terrible here.
Beleive tower is in Forster abot 20k away.
Are thre any other carriers you use?
Nearby Optus tower delivering up to 120mbs!
Cap of 20mbs would be fine for needs.
Look forward to hearing fom you.
Thanks.
Henry

2 answers
Felix Mobile
felix mobileFelix Mobile

Hey Henry!
Thanks for your question. We are powered by the Vodafone 4G/3G network only. I can see that there are plans for improvements in the Blackhead area in the future, so it might be worth checking in on the coverage map in a few months!
- Britt from the Care team

Henry
Henry

thx Britt

Henry
Henryasked

Hi,
Live in Blackhead NSW 2430.
Vodafone is absolutley terrible here.
Beleive tower is in Forster abot 20k away.
Are thre any other carriers you use?
Nearby Optus tower delivering up to 120mbs!
Cap of 20mbs would be fine for needs.
Look forward to hearing fom you.
Thanks.
Henry

No answers
Villow
Villowasked

Hi, so I use my phone as a hotspot for my laptop while I commute. Would I be able to do that with this sim?

1 answer
Felix Mobile
felix mobileFelix Mobile

Hey Villow! Thanks for reaching out.
You can absolutely hotspot to your personal devices, such as your laptop when needed, but felix can't be used in a modem or similar, or as a hotspot for other people’s devices.
- Maddie from the Care team

See all Felix Mobile questions

Get an answer from our members and Felix Mobile representatives

Details

CategoryMobile Phone Service Providers
Network UsedVodafone
International Roaming Offered Yes
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