Frozen cakes & no customer service
Called & asked if they do birthday cakes, they told me to come on the day. Cakes were too small. No apologies for not advising me to order in, & no bakers knowledge of how to join 2 smaller cakes because they just sell frozen cakes. Not even a board big enough for a large cake in store. Everything is bought in. Girl said I was rude for expecting better. Called a real patisserie & was helped immediately. Get your frozen cakes from Coles (cheaper) and go to a real bakery!!!
worst customer service
The chadstone store wasted my 2 weeks when i asked them for a custom made cake for my son's first bday. They intially said they will be able tl do it and then 10 days before the date of party they cancelled the order stating that their cake maker will be away on easter! No apologies! They are highly unreliable.
So good it should be illegal
I love this company so much I would love a franchise!
Have been purchasing the wonderful, pies, quiche and cakes from this family owned company on a weekly basis for over 9 years now since moving back to Melbourne.
Yes I am a couple of kg's heavier for the privilege but Lord is it worth it.
Work your way through the range over time... you will not find a bad product.
Angus pies a MUST try!
No yucky bits in the pies, can be eaten blind folded
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