We worked with and built with Ferntree over 2016-2019.
We’d like to think we’re fairly easy-going. In fact, this is the first negative review we have ever posted online about anything. We also went in with realistic expectations (between our families, we’ve experienced lots of new builds and went out of our way to avoid variations), particularly given we were building a custom designed house at the height of the Sydney construction boom.
In terms of the timeline:
- We demolished our house in Feb 2017 and gave Ferntree access to the site Mar ...
Worst experience of my life
Building my home with Ferntree Homes has been the worst and most frustrating experience of my life. I am giving this 2 stars because the actual build quality of what has been completed is good. My husband and I signed a tender in March 2015 and our house is still not finished. Our kitchen and laundry are not painted, our windows are dirty, the stickers have been left on the windows for so long that damage has occurred, a shower screen isn’t installed, a leak has occurred in my roof and despite numerous requests for it to be fixed, no one has co...me out to attend to it. We have submitted a list of defects but no one will tell us when the works will be completed. I cannot even begin to describe the terrible customer service we received in the 3 years prior to this. There is one lovely person who works for the company, her name is [name removed], and she has made attempts to assist us but her hands are tied by the decisions of others in the company. Do yourself a favor and take your business to another company. We have friends who have had great success with Gremmo Homes, Hall & Hart, Rawson Homes and McDonald Jones. Don’t enter the nightmare that we have because God only knows when this will be over.
Questions & Answers
Please contact Dominic Rego [contact detail removed]
New build at 34 Victoria St Malabar NSW
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope ?
[email address removed]
Hi Dominic sorry for the late reply but we did not see this until now. If you are still wanting to contact us then please ring 02 88504288 and ask for John.
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