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Ferratum Group

Ferratum Group

2.0 from 79 reviews · View Statistics
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Reviews

  • Transparency
    5.0 (2)
  • Customer Service
    4.5 (2)
  • Loan TypeFixed Rate (1)
  • Application Process
    5.0 (2)
  • Timeliness
    5.0 (2)
Previous
Next
KK777
KK777Perth
  • 3 reviews

Always helpful

published

Easy online applications, as soon as you hit send you get a SMS advising they have received the application. Usually within a few hours have a response and cash in my account that day. Easy to manage repayments over a set time.

Transparency
5/5
Customer Service
4/5
Bee
BeeSydney, NSW
  • 6 reviews
  • 10 likes

Professional and quick and very efficient

published

Best company out there!!
Very grateful for their service, the loan process is very easy and they helped me out when I was in need. The repayment are manageable and the loan gets paid off quickly and unlike other companies there are real humans to assist they don’t refer you to those silly automated chats they give you the option to speak to someone.

Transparency
5/5
Customer Service
5/5
ninjacalf
ninjacalfPeel, WA
  • 7 reviews
  • 3 likes
  • Verified

Easy, Fast, Affordable

published

I have used Ferratum about 5 times now. Each time I have applied for a loan online.
It's so easy and the money is in your nominated bank that day, it does not take long.

Liz
Liz
  • 2 reviews

Really good to deal with!!

published

I recently had a few defaults added to my credit due to poor choices and a change of income. I found Ferratum through a google search and was pleasantly surprised by how easy the webpage was to use.
I have been able get a few loans in the last few months successfully to help pay rent while I find a full time job.
They're quite easy to talk to via the chat option and realistic. I prefer to chat online as talking on the phone Regarding my situation is embarrassing.

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Dwayne
DwaynePerth
  • 14 reviews
  • 6 likes

The best products on offer

published

The team at FERRATUM are great at helping on all loan needs. The best customer service skills and knowledge of individual needs. The team also takes into account your circumstances and tries to work in your favour and have always managed to help me out. Highly recommended

TKC
TKCMelbourne

Awesome Service

published

Applied online last night and the money was in my account by 3pm today eternally grateful,as I urgently needed the loan for a couple of teeth extractions, also have had an awesome experience dealing with the customer care team via live chat will refer this company to family and friends

Kelly
KellyCentral Highlands and Goldfields, VIC
  • 6 reviews
  • 2 likes

Fantastic when you need help!!

published

I've used Ferratum a few times now and they have always helped me out, they helped me at my worst when no one else would... they are in my eyes fantastic when you need a helping hand and such a simple procedure, love you guys

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Petamcc
Petamcc
  • 5 reviews
  • 3 likes

I can't understand all the negative reviews!

published
Caseyh
CaseyhVictoria
  • 2 reviews

Couldn't fault them

published

At first I was pretty sceptical because of all the bad reviews but thought it was worth a shot as I needed money. Very easy application had one problem with bank statements so gave them a call and they sent me a email with the secondary bank statement website. By the end of the day had the money. At the end they only took the money they said they would take and on last payment they sent me a txt thanking me for choosing them and offered me to apply again

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AAA+++

published

Fast and efficient. I've used nimble, Cashtrain, ferratum and sunshine loans. Ferratum by far is the best. Now I refuse to go anywhere else. Simple application, fast approval and super fast deposit into my bank account. Recommend these guys hands down.

Bad reviews aside, I've had a great experience

published

There may be reviews on here but approval was quick, and the funds in my account in approx 1.5hours. Just like any lending company, you must pay on time. An agreement was made and they kept their end of it. I have had a good experience with ferratum and would get another loan without hesitation

Always Reliable

published

Ferratum have helped me with several loans, approved on the spot and funds in account within 1 hour. The longest I have ever had to wait was 1 hour on the dot. Reliable service.

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Craig A
Craig AWA, 6101

Wouldn't use anyone else

published

Lots of bad reviews but I wouldn't listen to them. Their call center is open 24/7 and the staff are friendly and patient with me, especially since I'm not great on computer stuff. I have had 3 loans with them and 1 from other companies. I would never go anywhere else. Thanks for helping me out Ferratum!

sandy
sandyVictoria
  • 2 reviews
  • 2 likes

Threatening emails

published

Today I received an email threatening my credit rating since my loan is now 20 days overdue and I have been ignoring requests for payment.
I have paid this loan in FULL, $129.25 times by 4 is $517.
I will be putting in an official complaint

Great service

published

Applied at 7am online, got a response at 11.03 am (which is 9.03am in West Australia and they state these hours on the website so I wasnt expecting anything before then anyway). Cash was then paid directly into my account by XXXX.All up, the experience has been one of ease and has saved me from being broke on NYE (when payday is new years day at 4pm). Great company and would definitely recommend for small bridging loans to get you to next pay
Fast,online,reasonable

Questions & Answers

Riley
Rileyasked

Hi,

I have been approved for a loan with ferratum, will it be paid into my ANZ account same day.

No answers
Jakev
Jakevasked

Did any one find it weird to have to give out your log on details to NetBank?

1 answer
Diddles
Diddles

Yes i will never go threw them again as they use another company called ezi debit ti collect there repayments.now ezi debit were taking out payments when they were nit due to come out and ferratum wiuld not refund the payment.worse loan mob to go threw a really goid loan mob is champion loans they have been great with me and my daughters.

jodie
jodieasked

Have always repaid back on time never missed a payment why now declined?

1 answer
michael P
michael P

u tell me the same with me had a bank loan of 5k and all paid back and now cant get anything else why

Get an answer from our members

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