Fig & Bloom

Fig & Bloom

 Verified
Fig & Bloom
4.9

2,378 reviews

PositivevsNegative
97% · 2,29761 · 3%

Reviews

2,378 reviews
Mel
Mel
 

Not up to the standard they advertise

The flowers I ordered are completely different to what was delivered. I understand and am happy with substitutions and understand that is a part of ordering flowers. I don’t understand why the substitutions were not in the same colour range or style. I ordered vibrancy and got something dull in return. The flowers I got are not the quality I expect from spending $150 Show details
Daisy Brown
Daisy BrownSydney, NSW
  Verified

Best service from a flower delivery provider!

I stumbled across Fig & Bloom when looking to send flowers interstate, and am so impressed with the service I received. I ordered at about 10am and the flowers were delivered by 1pm the same day, and I received email notifications at every step including a photo of the bouquet before it was delivered. I will be using these guys any time I need to send flowers again. Thank you for such an easy and great experience! Show details
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LRB
LRBGreater Melbourne (Metropolitan), VIC
  Verified

Quality and number of flowers not as presented online in photos

See photos below for yourself. Cost was $150 plus $25 delivery. Very disappointed and embarrassed that this was what was delivered Show details
Sandra
Sandra
 

Beautiful service and flowers

Website was nice and easy to use. The choice of flowers was great, loved the quality, style and arrangement of them. A few more flowers would have been nice in the bouquet but they looked amazing nonetheless! Receiving a photo of the product is really nice too. Show details
sam
samSouth East Queensland, QLD12 posts
 

Do not use this company

The pictures the company use do not represent the value you will receive. They display a $175 bundle on their website but if you purchase $175 bunch you will only receive half of the amount as picture. Deceiving!!!! Then they remove your 1 star review. Distasteful Show details
Jul
Jul
 

Great flowers but they need to fix their delivery model

If you want to surprise someone don't use Fig & Bloom. For some reason they text the recipient with the tracking details which kinda ruins the whole point of a surprise? It is so bizarre. Show details
Product Quality
Kate
KateSydney, NSW
 

Beautiful service, product and experience

Website is so easy to use and I loved you could choose a budget and the flowers would be chosen and arranged with that in mind. Getting a photo of the flowers was next level service. My friend was so happy with her flowers and they were delivered so quickly. Great service. Thank you. Show details
Wendy
WendyTasmania
 

No one answers the phone or email!

Ordered flowers for a work colleague in Qld but they couldn't be delivered which is not uncommon and happens. But no one contacted me the next day for the redelivery facility in their terms and conditions and when I called them, no one answered. For the next week I emailed multiple times, rang them multiple times...all 3 atores in Brisbane, Sydney, and Melbourne. No one ever answered. Money gone and I can't reach anyone to discuss my options.
Melissa
MelissaSouth East Queensland, QLD
 

Amazing service & product!

User friendly website, easy process & the flowers were 5⭐️.

The follow up email & picture is a great!

I would highly recommend to my friends & family. Show details

Melanie S.
Melanie S.South East Queensland, QLD
 

Beautiful flowers and gift

Flowers and gift were delivered very quickly on same day. Company sent me a follow up photo which was very personal. Would shop here again Show details
Janine S.
Janine S.
 

Great customer service

Brilliant customer service with photo confirmation of delivery. Product was as described and loved by the recipient. Will definitely purchase again
Happy Customer
Happy CustomerGreater Melbourne (Inner), VIC6 posts
 
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sue
sue
 

GORGEOUS FLOWERS.......... EXCELLENT SERVICE

The service was second to none and the flowers were stunning. I certainly will be ordering and recommending Fig & Bloom to my family and friends.....Congratulation
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Steph
StephSouth East Queensland, QLD4 posts
 

Fantastic Service, Gorgeous Flowers!

The whole Fig & Bloom experience was great, from start to finish. The website was easy to navigate, ordering was simple and they kept me informed on delivery every step of the way. The flowers were gorgeous - I ordered the Bespoke - Australian Natives bouquet. The flowers were as I expected, from the photo on the website. Both myself and my sister (the recipient) were very happy! I would recommend Fig & Bloom to anyone looking to order online. Show details
Gillian
Gillian
 

Excellent service

The flowers delivered matched those ordered and they were delivered the next morning as requested with notification to myself by email. Show details
Ivy
IvyGreater Melbourne (Metropolitan), VIC4 posts
 

Beautiful flowers and reliable delivery!

I ordered the Umbria bouquet - Extra Large and they were just like the pictures on Fig&Bloom. Big, beautiful and fresh on arrival! I needed them for a birthday and they were super helpful notifying me when the flowers were out for delivery and allowing me to track the courier. Show details
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Bonnie
BonnieSydney, NSW
  Verified

Would never order from here again!!!

I'm not sure if the flowers delivered were put into a ceramic vase (which I paid extra for). The flowers do not look fresh, and despite the simple contemporary feel of the advertised arrangement, the delivered variation was so filled with greenery, it looked like it was bought from a big brand grocery shop. The only similarity was the fact that there were white flowers. To note, I paid $226.45 for this delivery. Show details
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Eloise
EloiseSouth East Queensland, QLD3 posts
 

Disappointing quality/value/service

Spent $150 on flowers that were equivalent to the quality of $50 supermarket flowers plus vase. There was no acknowledgement or remedial action from Fig & Bloom. Very disappointing for both recipient and sender - and with a multitude of options in the city, we won't be using their service (!) again. Show details
Kent
KentSouth East Queensland, QLD
 

Be careful, size matters

The product size pictures on website are not what you are getting. Read the Fine print below the picture to find that while you have clicked through to the regular size product page the picture still shows a large bunch. There are no images of a regular sized bunch. They could fix this, but don’t. When you express disappointment, oh and you will when you see what $110 + delivery fee buys, they say you didn’t read the website carefully enough, you got what you ordered.
Product Quality
Kat
KatGreater Melbourne (Metropolitan), VIC
  Verified

Flower Subscription = BEST

Instead of purchasing my bestie a bunch of flowers for her birthday, as i knew her house would already look like a florist, i decided on a 3 month flower subscription, to start 2 weeks after her birthday (ie; when all the other bday flowers were dying!)
She has absolutely loved receiving her monthly bouquet of stunning flowers.
The updates and images sent by the team at Fig & Bloom are so helpful!
THANK YOU! Show details
Geraldine
GeraldineGreater Melbourne (Metropolitan), VIC
 

Very disappointed and very poor experience

I recently used Fig & Bloom to order for my friends in Canberra – flowers for my friend and a nice bottle of red wine for her husband. As I wanted a decent bottle, I could not find a Canberra florist that offered this service and used the Sydney store to order. Imagine my dismay when a photograph of the delivery showed a bottle of white wine? While the cost of the wine was reimbursed the surprise to my friends was not the same. This will be the last and only time, I use Fig & Bloom.
Fig & Bloom
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Isabela
IsabelaAustralian Capital Territory
 

Excellent and definitely recommended!!

Service was swift and website user friendly to order. Staff were helpful in updating delivery address for flowers. Awesome job. Keep it up. Will definitely use again. Show details
Me M.
Me M.Sydney, NSW
 

Beautiful Wedding Flowers

The most fresh and beautiful flowers that were sent to my niece. Thank you for the gorgeous in season white flowers. Definitely a winner! Show details
Giselle
GiselleSouth East Queensland, QLD
 

Stunning arrangement- so happy!

Stunning arrangement! Easy & fast transaction, tracking information in real time & a gorgeous photo & message from the team after delivery so I was sure it had arrived. Will definitely come back to this team again for future needs- thank you ❤️ Show details
Mike in Kensington
Mike in KensingtonSouth East Queensland, QLD2 posts
 

Poor experience from the Brisbane location

I have used fig and bloom as a corporate customer for a number of years which excellent service through their Sydney and Melbourne locations and never had an issue. I recently ordered through the brisbane location and as other recent reviews have pointed out was very disappointed.

The arrangement was delivered by a third party provider and expect it was in a hot car because it was withered and looked days old when it arrived. Also much smaller than what I have previously received. For $170+ including shipping very disappointed and can’t believe they even let it out the door. Will go with another provider in future. Show details

info
infoSouth East Queensland, QLD
 

Gorgeous !!

Gorgeous flowers received for the first delivery of my subscription, they certainly look amazing and adds a little more brightness to reception. Show details
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Kam Chan
Kam ChanSydney, NSW
  Fair Incentive Verified

Under expectation : (

Ordered a Large, expecting a regular size at least. But the bouquet is really small. The color tone and main flowers used are different from the pic. quite disappointing. Show details
Clare A.
Clare A.
 

Small for the price

Ordered an extra large bouquet. The flowers were fresh and well arranged. Arrived 6pm next day.x However, what arrived wasn’t much bigger than supermarket bunch of flowers. For $236 I expected more. The website didn’t give any indication of what size to expect. Photos of the bouquets sizes would help adjust expectations. Show details
Diane C.
Diane C.
 

Ordinary Bouquet

Paid a lot for very ordinary bouquet, flowers somewhat bruised and uninspiring. Very unimpressed. Will be going elsewhere in the future.
Jelena P.
Jelena P.
  Verified

Not value

The photos of the arrangements are not accurate. If you have different size arrangements you should give an indicative view of the one that is actually being ordered. The photo of the delivery showed something that was substantially smaller and looked thrown together. For $100 plus delivery it is not worth it. Won't be using again.
Lyn
Lyn2 posts
  Verified

Not value for money

For $150 plus delivery I feel this bouquet looks like it was thrown together and is not very professional at all. Show details
Haley
HaleySouth East Queensland, QLD
 

Stunning flowers, absolutely gorgeous arrangement

Absolutely stunning arrangement of flowers, couldn't ask for more. Had to order just after the Brisbane floods and they still were able to put together and beautiful bouquet and get it delivered. Great follow up emails and photo to confirm my delivery. Would definitely use again and recommend. Show details
Prudence Royle
Prudence Royle
  Verified

Great customer service!

My order was refused by RPA hospital, but Fig and Bloom re-created the bouquet and resent it to another address at no extra cost which was excellent customer service. Show details
Sharon Davis
Sharon Davis
  Verified

Stunning flowers, incredible service!

Can't fault a thing. Ordered flowers same day, delivered within hours, stunning bouquet. Great service - follow-up email with photo of bouquet. Show details
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Anthony C.
Anthony C.5 posts
  Verified

By far the best flowers in Sydney

I have been ordering for a few years and this company has never disappointed me. By far the best quality and looking flowers in Sydney. The delivery has always been flawless. Show details
Kasonde Taylor
Kasonde Taylor
  Verified

So tastefully done!

A beautiful, fresh bouquet of flowers sent to my mum for her 80th Birthday! A Prompt, thoughtful service. Such a relief when so far away. Thank you. Kas Show details
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TJay
TJaySydney, NSW2 posts
  Verified

Consistently amazing service

I love receiving a photo of the actual order on the day it's delivered. I order flowers often and am never disappointed by Fig & Bloom. The quality of the flowers and service is unmatched. Show details
Lauren Brewster
Lauren Brewster
  Verified

Amazing!

Such gorgeous flowers and I was not expecting to be sent a photo of the flowers before they were delivered. I live interstate and over the internet so it was lovely to see what my friend was going to be receiving. The flowers were stunning. I ordered at lunch time and they were still delivered that day! Thank you!!! Show details
Ali D.
Ali D.South East Queensland, QLD
  Verified

22/2/22 perfect flower's

For a birthday on this auspicious date your flowers were exactly what I hoped for, very satisfied, and recommend Fig & Bloom Show details
Andrew Gardiner
Andrew GardinerGreater Melbourne (Inner), VIC2 posts
  Verified

Crisp fresh flowers

Hand delivered fresh flowers with a photo of the delivered product sent to my email before delivery….. exceptional product and service… very impressive! Show details
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