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Tamika and TonyHobart, TAS
Absolutely Solid Customer Service!!
It’s been absolute pleasure dealing with Finlease, they have gone over and beyond to assist us in several transactions. Customer service is amazing and on a one to one personal level which what I liked the most.
Absolutely Highly recommend Dale, very knowledgeable and experienced.
1 comment
The reviewer stated that an incentive was offered for this review
Wonderful service
Thank you to Chris Lawrence & Victoria
For their Professional and Exceptional customer service. We are extremely satisfied with your prompt attention and communication.
We would definitely recommend Finlease and their service.
Ali F
1 comment
Finlease M.Finlease
Hi Ali, thanks for posting this review. Chris and Victoria will be delighted to see the feedback. Kind regards Mark O’Donoghue CEO
The reviewer stated that an incentive was offered for this review
Wonderful service.
Chris Bourke has helped us with finance on two occasions now and his customer service, communication and professionalism is exceptional. We would highly recommend Chris and Finlease.
Ray and Sharon Tolcher
1 comment
Finlease M.Finlease
Thanks Ray & Sharon. Appreciate you taking the time to provide this review. Chris will be delighted to see your feedback. We look forward to working with you for many years to come. Kind regards Mark O’Donoghue CEO
The reviewer stated that an incentive was offered for this review
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WarrgambiCanberra Central 2601, ACT
Professional Service
We used Finlease to purchase our new fleet of vehicles and we were very satisfied with the experience.
We found the customer service to be very professional and there was sufficient communication throughout the entire process.
Thanks Finlease! :)
1 comment
Finlease M.Finlease
Thanks Warrgambi. I know Chris thoroughly enjoyed working with you guys, the vehicles look great and Chris is keen to look after you for many years to come. Kind regards Mark O’Donoghue CEO
The reviewer stated that an incentive was offered for this review
Lynda D.Southern and Hills, SA
Excellent Service
This is the second time I have used Finlease for my vehicle purchases. Without doubt this is the only way to go. The process was so easy from start to finish. The service is exceptional! Neil even called me when I was driving the car home from the dealership on a Saturday to check that I had collected the car with no issues. I have recommended Finlease to so many people as I know without a doubt that the service and support will always be outstanding!
1 comment
Finlease M.Finlease
Lynda, this is a really lovely review, thank you. I have passed your comments onto Neil and his team who will be delighted to see these. Thanks for taking the time to do this, for coming back to Finle...
Read morease for your 2nd requirement and lastly, thanks for spreading the word. So much of our growth comes from word of mouth referrals. Kind regards Mark O’Donoghue CEOThe reviewer stated that an incentive was offered for this review
Excellent service
Super easy to deal with, excellent customer service. The whole process was straight forward & easy. Your calls get returned, your updated on the whole process. I will always recommend Finlease
1 comment
Finlease M.Finlease
Thanks Brett, appreciate you taking the time to provide this review and your positive feedback. What you experienced is exactly what we strive for. We look forward to working with you again soon. Kind regards Mark O’Donoghue CEO
Tony HughesHunter Region, NSW
Great service
I have used Finlease for several years now and always found them to have outstanding customer service. My recent purchase of a new vehicle with the help of Brady Talbot was again great even with the challenges of COVID-19. Highly recommend Finlease.
1 comment
Finlease M.Finlease
Thanks Tony, I have passed your comments onto Brady who will be delighted to see your feedback. Lovely to see you have been using Finlease for several years, we appreciate the business and never take ...
Read moreit for granted. We look forward to working with you for many years to come. Kind regards Mark O'Donoghue CEOThe reviewer stated that an incentive was offered for this review
Thank you for impeccable service!
So grateful to Jay and the team at Finlease for such incredible customer service along with a positive can-do, super organised attitude when it came to trading in and re-financing my new car loan. Only a week after first engaging with Finlease I was driving away in a Mercedes GLC300 Coupe.
Thank you again team!
1 comment
Finlease M.Finlease
Hi Danielle, Jay will be delighted to see this feedback. There are many organisations out there who can arrange finance, however not too many who go the extra mile to deliver a really good customer ex...
Read moreperience. It certainly looks like Jay delivered in spades for you. Kind regards Mark O’Donoghue CEOMattHunter Region, NSW
Car finance made easy
Paul is a great lender and knowledgeable in the way the banks worked. Its a shame the banks dont work to his same standards and time frames but he pushed as hard as he could.
I have known him and worked with him for many years and have no hesitation in recommending him to anyone needing commercial lending.
1 comment
Finlease M.Finlease
Hi Matt, thanks for the positive feedback on Paul and I can sense your frustration with the banks. The lead up to June 30 this year was probably the most surreal environment I have seen in 35 years or...
Read more with the underwriting banks incurring massive delays on both finance assessments as well as finance settlements. Most banks had their teams working 12 hour days and weekends to try to cope with a massive level of finance requirements presented in June and it sounds as though you were caught up in these delays. Thanks for your patience with this and pleased to see you ultimately received your outcome. Paul would have been working very hard to get these through. We look forward to working with you again in the future. Kind regards Mark O’Donoghue CEOThe reviewer stated that an incentive was offered for this review
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David RyanVictoria
Professional Streamlined Service
I cannot praise and comment highly enough on the professional service provided by Victoria and the Finlease Team.
The entire process was easy as all the steps along the way were totally explained and transparent, with no hidden costs or service charges
I received most competitive rates available in todays market
1 comment
Finlease M.Finlease
Hi David, thanks for this lovely review. I have passed your comments onto Victoria and the team. To make the whole process seamless and easy to you, we need to “own” the process and we have have a gre...
Read moreat team who take their roles very personally to ensure this happens. Thanks for choosing Finlease and we look forward to working with you again in the future. Kind regards Mark O’Donoghue CEOThe reviewer stated that an incentive was offered for this review
AndrewSouth-Eastern Region, NSW
Excellent seamless service and great rates
Finlease have been a pleasure to deal with, from the outset with a quotation to documentation and then the settlement.
We could not rate them high enough, this level of service is becoming rare in the day and age.
An added bonus was an exceptional rate they were able to organise
We will be definitely back for the next round of vehicle purchases.
1 comment
Finlease M.Finlease
Hi Andrew, thanks for taking the time to send through this review. We very much appreciate your comments around service. Our role is very clear, we need to make the whole process very easy and seamles...
Read mores for our clients and that is why we have many clients who have been with us for 10 to 20 years. We look forward to working with you again in the future and building such a long-term relationship with your organisation. Kind regards Mark O’Donoghue CEOThe reviewer stated that an incentive was offered for this review
davejenkins
- 6 reviews
- 4 likes
Professional and easy to deal with
I've used Finlease several times. Professional and quick, and the rates are excellent. They are my go to finance brokers now.Even during covid 19 they managed to get me funding on 2 cars at an extremely low rate.
1 comment
Finlease M.Finlease
Hi Dave, thanks for the great feedback and wonderful to see that you keep coming back to Finlease time and time again. We really appreciate the business and never take it for granted. Look forward to ...
Read moreworking with you for many years to come. Kind regards Mark O’Donoghue CEOExcellent service
Getting every thing sorted out for my car loan was made quick and easy working with Chris and Victoria from finlease. I would definitely recommend them for anyone looking for finance.
1 comment
Finlease M.Finlease
Hi Tim, thanks for the feedback, I have passed your comments on to Chris and Victoria. Quick and easy is exactly the sort of feedback we look for as this is our role. Always good to see new clients ha...
Read moreve a great experience and be prepared to recommend us to others. Kind regards Mark O’Donoghue CEOThe reviewer stated that an incentive was offered for this review
Linked1Central Queensland, QLD
A positive Covid experience
Brook again worked his magic in ensuring the finance i required was available and at a surprisingly low rate when comparing to the alternatives.
As they say "better than a bank"
1 comment
Finlease M.Finlease
Hi Linked 1, thanks for the excellent feedback and we have passed your comments onto Brook. It is always very pleasing to see existing clients coming back as it is repeat business that has built our c...
Read moreompany to the size we are today. We look forward to working with you again soon. Kind regards Mark O'Donoghue CEOTania BeltonGreater Melbourne (Outer), VIC
Amazing service, worked so hard with a great result!
I dealt with Miles, he was reliable, and a great communicator, he kept me updated and pushed the seek the rate and deal we wanted. He also rang to check all was ok after I had a couple of issues with the car dealer!!
1 comment
Finlease M.Finlease
Thanks Tania, a really lovely review. This is the sort of feedback we look for. Communication, going the extra mile and simply checking in after the transaction has settled Is what good service is all...
Read more about. Thanks again for taking the time to provide this feedback and we look forward to working with you again in the future. Kind regards Mark O’Donoghue CEOFind out how Finlease Car Financing compares to other Car Loans
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Sean LSydney
- 3 reviews
Great service....once again
This is my second experience with Finlease. It was again a seamless process. They provided great service and a very competitive interest rate. Happy to recommend to anyone looking for finance.
1 comment
Finlease M.Finlease
Thanks Sean, appreciate the positive feedback and you coming back as a repeat client. You continuing to use our services and to tell others about Finlease is all we could ask for. Thanks for taking th...
Read moree time to provide this review and we look forward to working with you again soon. Kind regards Mark O’Donoghue CEOexcellent
Great service and understanding. Kept me informed all the way through the process. i have dealt with finlease before and will continue to do so. Highly recommend the team at finlease
1 comment
Finlease M.Finlease
Hi Andrew, Thanks for both the positive feedback and your continued use of Finlease. We greatly appreciate it. Kind regards Mark O’Donoghue CEO
MickGreater Melbourne (Outer), VIC
Prompt followup
customer service was excellent, prompt reply and clear communication.Process didn't drag on and i always had the feeling that my application mattered.I would happily recommend finlease to other industry collegues
1 comment
Finlease M.Finlease
Hi Mick, it sounds as though this was your first experience with Finlease and thanks very much for using our services on this occasion. Really appreciate your positive feedback and your comment around...
Read more your sense that your application mattered. We have built a business over 30 years on taking our role personally and making sure we have happy clients who want to come back time and time again. Your comment that you would happily recommend us is all we can ask and we look forward to working with you again in the future. Kind regards Mark O’Donoghue CEOAnna B.Greater Melbourne (Metropolitan), VIC
Best in the business
Both Miles and Victoria provide outstanding service. This is my second car they have arranged finance for me, always so responsive, keep my up to date with any delays on the lenders side and follow me up if I haven’t provided everything! I would be lost without them, customer focused at all times - focused on my outcome in finance options, ie rates, terms etc. Victoria even let me know my car has settled on a long weekend as she knew I was without a car! I couldn’t ask for more.
1 comment
Finlease M.Finlease
Hi Anna, such lovely feedback and I have passed your comments on to Miles and Victoria who will be delighted to see these. Great to see the team going the extra mile for you and thank you for coming b...
Read moreack a second time to Finlease. We really do appreciate it. Kind regards Mark O’Donoghue CEOCar loan - RAM 1500
Very personal service directed to my business needs, cost upfront no unexpected fees
highly recommend Andrew and his team at Canberra
excellent rate achieved and all stated promises delivered
Peter Williams
4D Surveying
managing director
1 comment
Finlease M.Finlease
Hi Peter, thanks for the feedback. I have passed your comments on to Andrew who will be delighted to see them. Thanks for allowing us to assist you with the Ram finance and we look forward to working ...
Read morewith you again in the future. Kind regards Mark O’Donoghue CEOQuestions & Answers
Andrewasked
What is your interest rate for a used car loan. Secured and unsecured.
1 answer
Finlease M.Finlease
Hi Andrew
Interest rates typically vary from 3% to 8% depending on many circumstances so suggest you speak with one of our team who can provide you with a better indication once we know your circumstances and requirements.
We have offices in every state so please feel free to visit our website and contact one of our team close to you.
We do specialise in business related loans and as such don’t typically arrange finance on consumer loans for private use vehicles.
Hope this assists
Mark
Shayanasked
Do you give loan to non-PR residents?
I am currently working as stuff in a university in Sydney and I will get my PR soon in next couple of months (~6months), but I want to know if can get car finance with my current 485 Post Work visa? Something about 20k.
1 answer
Finlease M.Finlease
Hi Shayan, best we have a chat to you to get an understanding of your current visa and time left on it. suggest you either drop a note back with your contact details or call James from our office on 0413470370
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Finlease M.Finlease
Hi Tamika & Tony, thanks for taking the time to post this review. Dale will be absolutely delighted to see this feedback. Our business has been built on happy clients coming back time and time again. ...
Read moreYou are a great example of that. Thank you and kind regards Mark O’Donoghue CEO