Never touch Fisher & Paykel again
Needs repairing for the 3rd time - same problem. Already cost over $1,000 in repairs. I'm not going to bother this time - going to buy a new fridge but definitely not a Fisher & Paykel - even though it's twin the freezer has been and still is good I'm cutting my losses!
The evaporator tray is totally inadequate during warm weather with water dripping on the floor.
The plastic "thingy" is totally el cheapo design. I will never buy another F&P product. Possibly many others have the same opinion and therefore F&P had some severe financial hiccups not so long a
Complete loss of gas at 4 years of age. Uneconomic to repair so off to the tip it goes.
This is the second one of these we've owned, as it's an unusual size to fit out kitchen,and both failed at similar age. Now altering joinery so can buy a different brand. Will never touch F&P again.
Terrible customer service also.
Only bought fridge, not freezer, from Harvey Norman Launceston. Already had an awesome F&P chest freezer. Had to return immediately after first fridge arrived damaged in delivery. Should of saw this as an omen! Fridge broke down only a couple months after delivery. Repairer came and took nearly 2 months to repair as he said different problems kept arising. I Should of returned it, but I got it back just when I needed a larger fridge, so I kept it hoping the problems were over. The water trap had to be emptied often. Just after 2 years old it st...opped cooling food completely, and although it may just be the thermostat, a repairer will charge me almost $100 just to quote, and given the fridges' history, am not willing to repair it. Its still sitting in a spare room, looking brand new. May just be the one I got, but I am keeping away from F&P where fridges are concerned.
Questions & Answers
Why are we getting a build up of ice in the fridge and how do we fix it
I have F & P vertical freezer Model N388 Serial No MLF 296892R Product 12018 Series D.
It is leaking water ( which freezes) on the right side of the unit which leaks out and door then does not close, This has happened twice in 3 months. We have had the unit for several years. Is it past its use-by date or should we look to have it repaired? Many thanks for your assistance. :)
I have a F & P upright fridge model e373 it is leaking water into the bottom of the fridge, every day. I have been told that it might be a blocked drain. how do I get to the internal drain, how do the panels come off?
Hi Martin, They should just pop out - there is a space for your fingers in the centre between the two panels - from memory, these are attached by velcro. Water leaking into the bottom of the fridge was the beginning of the problem with my fridge - there was a problem with the thermostat, so I had it fixed and within three months ....leaking water again and then it became very noisy as a result of ice building up, that's when it was taken away for 2 weeks for investigation and repair - very expensive exercise only to have to go through the whole process again. The fridge was clearly a lemon! Hopefully your fridge isn't and it is only a blocked drain. I wish you all the best with it.
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