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Fisher & Paykel 451L Upright E450 Series has been discontinued. See all Fisher & Paykel Upright Fridges / Refrigerators.
Fisher & Paykel 451L Upright E450 Series
E450LWW (White, Left Door), E450RWW (White, Right Door), E450RXFD (Stainless Steel, Right Door), etc...AnonymousDarwin, NT
- 2 reviews
- 1 like
Terrible fridge, would not recommend
We purchased the fridge in 2016. Within a few months there was lots of water pooling at the bottom of the fridge every day. We continued to wipe it out but then got a technician out and something was faulty with a part at the back of the fridge (can't remember the name). This was temporarily taped up by the technician but only a few weeks later the same problem happened so F&P replaced the part for us. Then just recently we noticed the fridge was not cold at all however the light was still on. Ice appeared to be forming at the back of the fridg...
Read moree and we had to get yet another technician out to have a look (took them three days to get back to us and then another two days to send someone out). Apparently the defrost element needs to be replaced so now we have to wait another two weeks until the part is ordered from New Zealand. It is very frustrating when you do not have a fridge for at least three weeks. We would never recommend this fridge to anyone as it has been nothing but trouble. Very disappointed as we look after all of our appliances.Old EngineerGoulburn Valley, VIC
- 6 reviews
- 9 likes
A succession of failed refrigerators.
Purchased a F&P E450 from a Melbourne retail store that delivered and installed it. Door hinges failed in March 2016 - F&P diagnosed transport damage and replaced refrigerator. The replacement fridge failed in January 2017 and F&P technician diagnosed loss of gas and control system problems. The fridge was taken to the factory for repair and returned in February 2017-this repaired fridge lost it's gas within 4 days. Currently I've asked for a
another replacement fridge as the current one is a total lemon. A technician will come within a wee...
3 comments
It's nearly two weeks since the replacement Fisher & Paykel fridge was delivered . It's working well. Its bigger than the original as the original size is no longer made. To their credit, Fisher & Paykel have stood by their original warranty.
Six weeks after the final replacement fridge was installed and it's still working well. Hopefully Fisher and Paykel have got it right.
Nothing but trouble
On taking out of the box after purchase, the handle was not screwed on properly - only the top. The door wouldn't close properly, even after re-adjustment by qualified fridge technician. Continually leaks water out through the bottom of the fridge despite checking drainage outlets on back of the fridge. The coating finish over the steel is deteriorating & peeling off - most unattractive! Has been a real disappointment. The matching freezer though has been trouble-free.
Find out how Fisher & Paykel 451L Upright E450 Series compares to other Upright Fridges / Refrigerators
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Stay clear
This is my second one I have bought due to size requirements. First one died at about 5 years. Second one has started to fail after 18 mths. Door won't close properly and now incessant beeping. I will not buy Fisher and Parkyl again. My F&P chest freezer and front end loader also died on 5 years
KarenSydney
Only Fit for Landfill
Fridge completely failed 6 times in 8.5 years in total (first failure @ 2 months old). It was repaired by F&P 5 times (3 repairs under warranty) but same problem persisted and fridge constantly froze entire contents without warning. On the 6th time, they told me it was not worth fixing any longer. I threw out so much lost food and wasted time off work. F&P refused a replacement and insisted I purchase a new one from them because this one not worth repairing any longer. Stay away from their fridges unless you have unlimited tolerance and endless time on your hands to waste.
2 comments
Fisher&PaykelFisher & Paykel
Hello Karen, I would like to look into your concerns further. Can you please e-mail me with your details to customer.care@fp.com.au Attn : Denise. I look forward to hearing from you.
Denise - I have already had Nancy look into this and I am not happy with the outcome. F&P are asking me for another $1000 to replace the fridge and I find this insulting. It has been nothing but trou...
Read moreble since the beginning - aside from the amount it has cost me during its lifetime. I paid the same as every other customer and I deserved a product of the same quality. I didn't get it and I am loathe to pay anymore money to try this whole experience again. Please feel free to check my file (happy to verify my details off line with you). Serial number of my fridge is RPQ780938. After 5 failed attempts to repair it - clearly there was something very wrong with it from the start..Harry_HarrisonSYDNEY
- 11 reviews
- 8 likes
Do not buy. Customer service atrious.
I am the manager for a reasonably sized office (75 or so employees). We purchased two of these as staff fridges and although one has been faultless, the other has been a never ending trail of faults and errors.
To make matters worse, the customer service from Fisher and Paykel is beyond atriocious. Their "supervisors" vary from exceptionally rude and unprofessional to highly helpful but unaware of their own warranty terms (ie you can request a replacement directly from them under Australia law if it is a major fault yet they still try to dis...
Read morepute this). The service techs are all fine and decent but the company and attitude to customers, in our case we've had a tech out 6 times in a month to fix one problem, I've had enough and asked for a new fridge and have basically be left with a faulty fridge for 2 weeks while they "decide" if they will actually replace it. Sorry but never ever again will I deal with Fisher and Paykel. All other companies I've ever dealt with for such things have bent over backwards if there's a major fault to ensure the customer is happy and to ensure fairness prevails but not Fisher and Paykel, they'd rather have a broken fridge in an office of 75 while they muck around, in some cases lie about sending a manager out to make a decision on the spot that it will be replaced, only to then cancel and send a tech who comes out and says "yep still broken, needs to be taken away", and then around you go again while they argue that it's ok to take it away for an undisclosed period and return a refurbished machine - I paid for a new fridge not a factory refurbished model. On the product itself, it is neither remarkable nor unremarkable, functional, doors are hard to open I agree, but it's just a fridge... go with Westinghouse and do yourself a favour, avoid Fisher and Paykel. Edit: The fridge broke yet again and this time after another round of calls to customer service, they agreed to replace it, but I received a call on Monday advising of this, no call back about this during the week, I called again on Wed PM to ask what was going on, was put on hold for even more time while they came up with their spin, and told there was no record of the replacement, after to-ing and fro-ing I told I would be called on Fri pm, did not happen, so again I called, again on hold for more than 30 mins and finally told they don't know what is . Finally I received a call back and was told that I would have to wait till middle of May as they have no stock... in all of Australia, a major company like Fisher and Paykel has no stock - utter lies. I have this one in writing and when (not IF but WHEN) the fridge does not arrive I will go to consumer affairs. I am absolutely astounded by Fisher and Paykel - any other company would be so ashamed of their treatment of a customer and make it right but with Fisher and Paykel there's an attitude of rudeness/don't care/can't be bothered and although they do their jobs, there's no apologies, no responsibility taken, no follow up, I've had to push the whole way. I would categorically say I will never buy a Fisher and Paykel product again and am tempted to send an email around to all staff detailling exactly what has happened but then again an out of order sign on a "new fridge" in an office of 50+ people and with more than 2000+ stakeholder health professionals seeing it every day it speaks for itself. Never ever again.carla50AU
- 2 reviews
- 2 likes
sounds like a freight train
Terribly disappointed. We were forced to buy this fridge as it is the only one that would fit in the space in the kitchen. Visitors think i have the washing maching on as it seems to grunt and groan. Was more expensive than other brands and is really just a basic fridge. In my opinon not worth the money
expensive and very noisy
2 comments
Are we talking about the same machine here??? My purchase is absolutely fantastic...hardly any noise. You better get it checked out...probably faulty!
Was the loud noise just when u first set it up? most fridges & freezers work overtime to cool down when they are just new & turned on. Did the problem last long?
Questions & Answers
flashbrackasked
I need to remove the door lining to tighten the door handle. Please advise procedure. E450 vertical single door fridge only.
No answers
flashbrackasked
I need to remove the door lining to tighten the door handle. Please advise procedure. E450 vertical single door fridge only.
No answers
Robert G.asked
Can the E450RWW fridge be integrated with the integral kit? Need to replace C450 which is integrated. I notice the integral kit instructions and required cabinet size mentions the E450.
No answers
Details
Category | Upright Fridges / Refrigerators | Upright Fridges / Refrigerators | Upright Fridges / Refrigerators | Upright Fridges / Refrigerators | |||||
---|---|---|---|---|---|---|---|---|---|
Price (RRP) | $1,899.00 | ||||||||
Dimensions | 1695 x 635 x 695 mm | 1695 x 635 x 695 mm | 1695 x 635 x 715 mm | ||||||
Energy Rating | 2 star(s) | 2 star(s) | 2 star(s) | ||||||
Household Size | 4-5 people | 4-5 people | 4-5 people | 4-5 people | |||||
Colour / Finish | White | Stainless Steel | Iridium | White | |||||
Handle Type | External | External | External | ||||||
Smart Fridge | No | No | No | ||||||
Shelf Material | Glass | Glass | Glass | ||||||
Number of Shelves | 4 | 4 | 4 | ||||||
Number of Fruit & Vegetable Bins | 1 | ||||||||
Door Hinge | Left | Left | Right | Right | |||||
Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) | |||||
Capacity | |||||||||
Total Capacity | 451 L | 451 L | 451 L | 451 L | |||||
Fridge Capacity | 451 L | 451 L | 451 L | 451 L | |||||
Freezer Capacity | 0 L | 0 L | 0 L | 0 L | |||||
Release date | Sept 2006 | Sept 2006 | |||||||
Replaced by | Fisher & Paykel E450LW1 (White, Left Door) | Fisher & Paykel E450LXFD1 (Stainless Steel, Left Door) | |||||||
Manual | Download manual |
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Old Engineer
To their credit, Fisher and Paykel inspected this fridge today and have agreed to replace it. I hope the third fridge is a good one.