Terrible Long-Term Fridge
I don't know if we just got a dud or what, but we have had this fridge for just over 2 years and its really just not good, was never great but has gotten significantly worse over the last 8 or so months and is now out of warranty.
The first issue we had was is if you place food in the wrong area of the fridge, expect it to be frozen. I've had countless things on various shelves come out with ice shards, even on the default temperature setting or warmer.
Then, within the first 18 months, the spring-type element that bounces the fridge door b...ack to help the sensor alert you to the door being left open snapped clean off. In fact, it snapped off so cleanly and out of no where, it took me nearly 2 weeks to figure out what the piece that shot across the kitchen even did. In November (about 6 months after the last issue) the top freezer drawer slider has popped out and I think its snapped. If you open the freezer now, the drawer slides itself out and the only way to close the freezer is to hold the drawer shut and use the door itself to keep it in place. If I remove the drawer itself and view the slider, the arm swings freely behind the shelf itself. You can put it back and as soon as you slide the drawer out it pops back out again. The fridge can also be excessively loud of a night, sounds like something rattling and there's nothing we can do to fix it - believe me, I've tried finding it. Was the first Fisher & Paykel product I've had in a long time and I can confidently say it will be the last.
Purchased in September 2018 at Harvey Norman.
Model RF522 BRPX6: Bought from Appliances Online. We were disappointed that a left-hinged door model was not available, but will learn to live with the right-hand opening. Frig appears to work silently and well. Couldn't find out how to remove the covers to the two baskets in the top shelf of the door, which we would prefer to have open as that shelf is getting fairly high in the frig, but will live with that too until we get better (non-destructive) advice. Plenty of frig shelves supplied, and we have removed one (together with two d...oor baskets) entirely to allow taller objects to be cooled. I like the wheels on the frig - easy to move the frig in and out, and easy to lock down. The frig comes with a reasonably-extensive and helpful list of instructions as to temperatures at which foods such as vegetables should be stored, but unfortunately there is no digital temperature read-out in the frig and you need to insert an external thermometer. A built-in digital thermometer should be too much for Fisher & Paykel to supply for the price of the frig. Repairmen who came (at a price!!) to look at our former (19-y.o.) Fisher & Paykel frig, said that a new one would not last as long. We will wait and see.
Purchased in September 2020 at Appliances Online for $1,907.00.
WHERES MY FRIDGE?
On the 4th of August our fridge was collected by a carrier and a lend refrigerator delivered. We had had the service man visit a week previously and paid $130. We received no job number or email communication the month. On friday 28 of August the carrier rang and said that he was coming on Tuesday the 1st Sept to pick up the loan frig. I asked if he was bringing our frig back? He said he didn't know. He didn't come. We have spoken to F&P customer service 3 times inlcuding a call to a supervsor to no avail. The time delay and the lack of c...ommunication from F&P is terrible. A 3 year old fridge with a gas leak is bad enough. I cannot recommend the carrier, the repair workshop, the customer service or the refrigerator because at 3 years the gas has leaked out. I have emailed the service department and not received a reply. What I want is my refrigerator back repaired. We understand as it was not under the full warrantee that we needed to pay for labour. Please help us to get our fridge back.
Purchased at e&s for $1,400.00.
Great reliable fridge
This fridge has lasted several years and never been a problem. The shelving is easy to move to suit youor needs and also easy to clean. Nice even temp throughout. I would also definitely recommend the upside type of fridge which makes more sense than having the freezer on top.
Fantastic family fridge!
I have only just purchased this fridge after having my previous Fisher & Paykel fridge for over 12 years. This brand is reliable and lasts the test of time. This fridge is durable, practical and has plenty of space! All compartments are easy to open and the temperature remains cool, always keeping your food at the ideal temperature. Perfect for any family. Highly recommended.
Fantastic Fridge and Freezer. Very Roomy
Just love how Shelves just wipe clean. Extremely roomy easily accessible shelves. Fridge at eye level is a fantastic thing don't get lost in the back of the Fridge Love the Freezer Drawers, particularly small middle one which is fantastic for ice cube trays and freezing items flat.. This is my ideal Fridge / Freezer
Best fridge I’ve owned
This fridge is perfect being bottom mount every day items are always at eye level. Super quiet , well lit interior and plenty of room with good size shelves in the door. Crisper keeps vegetables in perfect condition for longer than any previous fridges I’ve owned. The recessed handles are great giving a straight forward minimalist look.
Recommended by Choice
I purchased this fridge after my Westinghouse RJ522V-R stopped working. I was initially just going to replace it with the equivalent model (WTB5400WAR), but there were a few things that steered me away. Choice gave it a relatively low score of 45% - citing "Very large fluctuations in temperature during normal operation" and "Freezer has very poor response to changes in ambient temperature". Choice gave it a food safety score of 28%. Westinghouse fridges, which are no longer made in Australia, have flimsy door shelving in my opinion. I've h...ad the door shelving break on another fridge, so this was a fairly significant factor for me. Finally, Westinghouse fridges no longer have gravity closing and require an extra flick to close. The salesman said this 'obviously open' feature was intended to avoid doors being left slightly ajar. It would take some getting used to I think. I seriously considered the new LG GT-515WDC. The door shelving was much more robust and a 10 year compressor warranty was compelling. It was well priced and had very good running costs. Choice rated a similar model (GT-515BWL) at 67% overall, with 69% food safety score. However they said the "fresh food compartment is not very uniform in temperature". I couldn't see any reviews of this product online, so I couldn't quite bring myself to buy it. Now to the Fisher and Paykel RF522BPRW6. Choice gave it 'recommended' status with 79% overall and 76% for food safety. The only bad point Choice listed was it didn't have a chiller. I've had bottom mount fridges before so that change didn't worry me. The door shelving is made of heavy duty white plastic. I've only had this fridge 24 hours, so maybe I'll need to re-post after a longer period, but my observations so far are: - tracks on the crisper and the freezer shelves are metal, so slide in and out easily - closing the door with the crisper open gently closes the crisper - while the freezer compartment is larger than the top mount fridge, the drawers take up a fair amount of the usable space - if you pull out the pastry tray, it takes the bottom tray with it - 1 litre containers rock around in the door
Bought my fisher n paykel last year. Great efficiency. I saved a lot on my electricity bill. Lots of space. Very quiet. My veggies last longer. Very easy to clean as well. Temperatures stay the same even after lots of opening throughout the day. large freezer capacity also. All in al a great value for money.
Smart design and layout, excellent
Changing from a double-door fridge, the Fisher and Paykel was like a breath of fresh air. We liked the layout of the shelves, wide and shallow shelves so you get to see everything in the fridge clearly without having to rummage or dig deep. The interior light were well positioned and laminates the interior very well. Having used Japanese branded fridges before (like Mitsubishi, Panasonic, Samsung, Sharp etc), it lacks the the little details and various additional conveniences that Japanese models offer (e.g. built-in ice maker without piping). ...The clear plastic baskets look sleek and allow you to see what inside easily. I trust it will last us for a good many years to come, having used Fisher and Paykel products before, and the warranty on this item is quite good.
Questions & Answers
My fridge is super noisy!!! I barely slept last night. It was delivered yesterday - new from Harvey Norman. I followed the HN delivery guy's instructions and waited the requisite 2 hours before turning on to cool. Any ideas why it's so noisy when all the reviews say it's super quiet???
There's only one idea that I'd have, and that is, declare it a DOA. I'd get HN to get another one delivered tomorrow, you can't have a sleepless night sleep over a DOA fridge
Ive been told from a couple of sources that the newer fridges are inherently noisier, something to do with what they had to do when making fridges more eco energy friendly. Very common feedback that newer fridges are noisier.
Get an answer from our members and Fisher & Paykel representatives
|Category||Bottom Mount Fridges / Refrigerators|
|Dimensions||1720 x 790 x 695 mm|
|Energy Rating||3 star(s)|
|Household Size||4-5 people|
|Features||Door Alarm and Frost Free|
|Number of Shelves||4|
|Number of Fruit & Vegetable Bins||2|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White|
|Total Capacity||519 L|
|Fridge Capacity||360 L|
|Freezer Capacity||159 L|
- GTIN13: 9415112248027
- MPN: RF522BRPW6
Other Bottom Mount Fridges / Refrigerators
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.