I woûld not buy another fisher & Paykey induction cooktop.
It has been problematic since installed. I upgraded my power board at $400 for I was I was told it was necessary to get maximum output. WRONG!! It made no difference.
Then the heat transmitters had a fault. Advised I had poor airflow. WRONG!! The technician advised my builder to remove the cabinet cross panel to increase air follow, which compromised the support to my Caesar stone Bench top.
The next techician advised the removal of the support wasn't necessary as it had been installed correctly and that it was a fan problem.
Fans replaced. But then there's more - Further issues. Cooktop completely shut down.
FP Finally advised they would replace it but advised Harvey Norman had sold me a "second" so they wouldn't replace it with current model without a $350 cost.
And that I would need to take this issue up with Harvey Norman! Harvey Norman have been responsive and I am awaiting the outcome! It's been 2 years since I had this cooktop installed and there has been nothing but problems. It's now May 2019.
My advice is not to buy a F&P Induction cooktop.
This cooktop was already in the house I bought in 2014 so it is now 5 years old. It is well designed, has a good combination of different sized burners and has been trouble free. This is the 3rd induction cooktop I have had over the past 20 years and induction is the best form of stove top cooking in my opinion. It does take a while to get used to and the amount of heat required does vary considerably depending on the quality of the cookware you use. If burn marks appear on the cookware then the pan has been overheated. A good quality pan only needs a setting of 5-6.
Customer service pathetic no reply after 3 weeks
Bought all Fisher Paykel appliances for new kitchen. After just cooking for 2 times found burnt mark inside cooktop sent pictures last month in March still waiting to hear back from them in mid April. Also bought 2 ovens one came with missing parts same thing after several phone calls got some parts but still not all of them.
Great when it worked!
I purchased this cooktop after a good choice review, it's great to cook with and cooks very fast. But after only 2 months 2 of the 5 burners stopped working and after waiting a month for repair (2 visits for a technician) the cooktop has stopped working completely. Now I'm currently waiting for a replacement, which Fisher and Paykel are not sure when it'll arrive.
The buzzing is driving me batty
We did so much research on this. It had a good review in Choice. We went to two friend's homes and cooked/listened to any potential buzzing noises - none (different brands than Fisher & Paykel). Then we had ours installed and it's "on/off" constant buzzing when it's on low to mid heat -- buzz buzz buzz. We called Harvey Norman to see what our options were for replacement as we were told this is normal for this brand just now over the phone - even though we ASKED specifically about this prior to purchasing. Right now we have a service call for Friday just to make sure nothing is wrong....but this is not looking good for us!!!
BEST COOKTOP EVER
I love the cooktop it's the best money spent it does need a higher voltage power source ( install as per instructions....l needed to upgrade my power source) and mine cooks and boils much much quicker than gas highly recommend in fact l am building again and have installed the same. It sears the meat in your wok and doesn't let the juices out make the meat chewy. I have recommended to two friends and they luv it too!
High watts for searing.... Fast boiling time...ease of cleaning
There are none!!!!!!!!!
Fisher & Paykel CI905DTB1
I bought new when I was renovating my kitchen and soon after 2 elements on the hot plate didn't work, technician from Fisher & Paykel couldn't fix it so they replaced with the new one but that one was working only few days and all stoped working. I do not recomend this product to anybody. I went through lot of stress waiting and replacing and for Christmas Eve I've stayed without cook top.
Stay away from it
We bought this Fisher and Paykel induction cooktop as we were renovating. We used it for the first time 7th April and it was very slow. We used it again a few days later and again all the plates were very slow. The third time we used it it did not work. All under one week.
Fisher and Paykel refused to give me a new one instead preferred to fix this one. The shop I bought it from though gave me a new one and this one is not any better. Testing all hot plates to boil two cups of water the quickest one was 4 minutes 55 seconds and the longest was over 10 minutes.
I am taking this one back and getting a different brand.
It didn't work and was very slow
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