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We bought this dryer in August 2017. It has just stopped working for the 3rd time and we are awaiting the repairman to come and fix it at the call out cost of over $100.00 plus repair costs. The first fault was apparently due to „under use“, so we have made a point of using it regularly. It developed another fault last year and just stopped working again now. We have other Fisher Paykel products about which we have no complaints, but this dryer is a lemon.
Purchased in August 2017 at Harvey Norman.
Great dryer, fantastic service!
Got it a year ago, was playing up, called service, came in couple of days only! Showed my faulty power supply, showed working dryer after that ))
Bear in mind! The negative reviews are about old model!!!
Purchased in April 2020 at The Good Guys for $700.00.
Won't dry a full load, every thing tangles into a ball.
Constantly beeps saying clean lint even when lint filter is empty.
Needs constant monitoring, waste of money, stick to cheaper dryers they do the job.
Purchased in May 2020 at Harvey Norman for $899.00.
Packed in just after 2 year warranty ended!
As seems to be the case with other customers, good old error code #4 appeared 2 years and 2 weeks into the life of our dryer, just outside its warranty period. We had it serviced today and it needs a whole new panel board ($500). Hardly worth it! In a world of excess waste, it appears this relatively new machine will be added to the pile.
Purchased at Appliances Online for $800.00.
Don’t waste your money!
Doesn’t dry on sensor settings. I have to use the 30 or 60 minute timer. Sheets tangle. Towels take for ever. This machine is just over two years old (out of warranty) and now stops spinning after 10 minutes. I have to pause it, open the door, shuffle the clothes and start again. Today I’m trying to dry sheets, it’s not heating and I get error 4 flashing and nothing in the book to tell me what it is. After reading other reviews online this will be the last appliance I buy from F&P. Pathetic quality for the price!
Worst dryer ever. Takes ages to dry, bearings had to be replaced three times, last 3.5 years until the motor fully ceased up. Rolls sheets into big ball. Complete garbage.
Purchased in September 2016 at Harvey Norman for $990.00.
- AeroXL DE8060P2
Been nothing but a problem. Would never recommend anyone to buy it.
The temperature sensor at the back of the dryer kept tripping. Shown by the technician how to reset because it happens frequently. Now out of warranty and the drum won't spin. For an expensive dryer, so extremely disappointing. Will never purchase another Fisher & Paykel product again.
Purchased in June 2018 at The Good Guys for $833.00.
Rolls sheets into giant ball. Read negative reviews before buying.
I'll start with the positives:
-Large capacity Dries small items very well.
-If you connect the 'supplied drain hose' to laundry waste drain it works even better and faster to dry clothes.
- quiet (unless you try to dry sheets... Thump.. Thump.. Thump
What you need to know before buying the very shiny, great looking dryer. ...It can not dry anything larger than a tshirt. It rolls sheets and towels into a tight heavy ball. The sheet ball bangs and thumps and never dries. I've tried every setting on the machine but nothing stops the sheet ball happening. No.. I am not overloading the dryer. I'm just trying to dry 1 single set of queen sheets. The only way to get it to dry sheets is to keep uploading and reloading the same sheets for 3 days. Eventually you pull out the damp ball for the 9th time fold and put them away damp. The sad thing is that I am not exaggerating. Fisher and Paykel your dryers are normally so amazing. What happened with this model? Furious this machine could be sold with such an obvious design fault.
Hopeless / Failed in 7 months
I bought this thing to match the front loader by the same company. First problem I noticed it doesn't dry !
The cycle is so long and forget putting sheets in it . Hasn't had much use probably used five times a week had a heater failure and a terrible noise from the motor assembly . I'm not even going to approach warranty on it because if it was repaired it's not worth having it back .By another brand or a non-condenser type if you don't require this type of dryer. Looks isn't everything don't buy this lemon
Purchased from the Good Guys Townsville .
Purchased in October 2019 at The Good Guys for $900.00.
We used it sparingly, generally with baby clothes, as we hanged dry whenever possible. When we did use it, it worked, but took its time— 2-3h at a time—doing it.
Great when it works but is a Lemon
When this works, its excellent. No problems when it does. However, it's now broken 3 times in 12 months. The tech comes out, fixes, lasts anywhere between 6weeks to 6 months. It is incredibly frustrating. I have resorted to using my 11yr old dryer that hasn't missed a beat.
Purchased in April 2019 at The Good Guys for $750.00.
Worst Dryer Ever
Bought this dryer with the underbench washer..Never worked properly from the begining.The auto sensor leaves clothes damp and the sheets get knotted into balls. Technician came out and basically said send it back and buy another brand..they are unusable.
Purchased in August 2016 at Harvey Norman for $850.00.
Never seen such a poorly built appliance
This dryer is by far my worst ever purchase. Worked for approx 12 months then all the pullys and belt needed replacing. On inspection inside it is very poorly made, screws missing and mostly cheap plastic.
Door latch faulty saying door is open when it is closed due to poor design
Door comes open during cycle due to poor design
Poor heat from element
Fisher and Paykel are an overpriced and sub rate company I urge everyone to avoid
Purchased in May 2016 at Appliances Online for $1,000.00.
Don't buy it, its a Lemon, poorly designed, poor customer service from Fisher & Paykel.
Worst dryer I have ever had.
Has lasted less than 18 months. This machine is poorly designed, requires excess maintenance and is not consumer friendly. It is engineered to internalize all the moisture as well as any loose fibers that naturally come off fabrics when being dried, the internal looping of this process through the condenser (which requires excessive cleaning) does not catch all the fibers which then get pushed into the rear of machine and onto the heating element which is why there is a burning smell. The internal drum that has th...
Purchased in December 2018 for $842.00.
After 3 years have had numerous problems
The dryer worked well for the first 3 years then one day it stopped working. Repairman came and had to replace the tension wheel as it had broken. 1 year after that the heating element stopped working and would come up with error code 4. Again the repairman cam and showed me the thermistor sensor reset switch under the back cover of the dryer however it just keeps tripping about every second use. Additionally the drum at times stops rotating and can't seem to get started back up. Given my experience with what I consider a expensive condenser dryer (circa $1,500) I would expect it to last much longer as it does not get heavy use. I certainly do not recommend this dryer and will not replace it with another Fisher and Paykel product.
Purchased at The Good Guys for $1,500.00.
Questions & Answers
Our dryer was not working properly so we removed the filter from the drawer on the left hand side and saw that a lot of gunk had built up in the filter. We removed most of it by hand but are wondering if there is a better way. Can these filters be immersed in say soapy water to remove the gunk.
I have no idea. Our filter looks clean (we have had the dryer for only 3 years and it has not been used a lot). I will certainly ask the technician next week if the filter can be immersed in soapy water and will let you know.
My dryer DE60F60NW1 gets no water in the tray and the whole machine gets very hot and is not stopping when the clothes are dried. The lint filter is clean, the sensors clean and also the condenser is clean. The drier has been well looked after and not used much over the last 9 years. I've rung the 1300 650 590 and still waiting after 40 mins. Why is there no water in the tray and why is the dryer so hot?
Do others with this machine feel the low heat setting is too hot? We basically only use it for sheets, towels and cloth nappies because clothes always shrink even on low. It would be nice to be able to use it for clothes, seeing as this is why we bought it, but we can’t risk having our clothes shrunk all the time! I’ve asked other people with different dryers if they have this problem and so many people say they don’t.
Get an answer from our members and Fisher & Paykel representatives
|Category||Condenser Clothes Dryers||Condenser Clothes Dryers|
|Energy Rating||2 star(s)|
|Features||Auto-Sensing, Delicates Setting, Lint Filter and Reverse Tumbling|
|Dimensions||850 x 600 x 645 mm|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White|
|Release date||Sept 2013|
|Replaced by||Fisher & Paykel AeroXL DE8060P2|
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