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Fisher & Paykel ActiveSmart 519L Bottom Freezer (E522 FD Series)

Fisher & Paykel ActiveSmart 519L Bottom Freezer (E522 FD Series) Questions & Answers

E522BLXFD5 (Stainless Steel, Left Door), E522BRXFD5 (Stainless Steel, Right Door), E522BRXFDU (Stainless Steel, Right Door), etc...
4.1 from 90 reviews

19 questions from our users

greg mckenzie-smith

greg mckenzie-smithasked

ActiveSmart E522BRXFDU (Stainless Steel, Right Door)

I took out and cleaned the evaporation tray at back. Disconnected water to replace flter, now after approx 4 hrs the fridge trips the power. If fridge is disconnected and then re-connected straight away-trips power again. If left overnight and switch on again in the morning will work fine for another 4 hrs-repeating same. Any suggestions?

1 answer
GJW
GJW

Sorry Greg, I have no answer as yet. I have the same issue that has occurred to my E522B which keeps tripping the RCD. I have tested the heater element and it appears OK for the reading of this model (150 ohms). Did you end up finding the cause to your fault.
Regards GW


Stewart

Stewartasked

ActiveSmart E522BLXFD5 (Stainless Steel, Left Door)

I have a E522BLXFD5. It’s making 2 beeps when door opens and there’s a red spanner on display. Only 6months old, just started doing this. Any ideas what this means?

1 answer
fisher_man
fisher_man

Call Fisher Paykel service - machine is under warranty!


Ede

Edeasked

519L Bottom Mount E522BLXFDU5 (Stainless Steel, Left Door, Water & Ice)

I bought a Fisher and Paykel fridge August 2009. It is no longer working, the fluid has drained out through a crack that seems to be in the walls of the fridge because the repairman could not find it. He says it’s not worth repairing. Is less than 9 years normal duration for this fridge?

2 answers
LGC
LGC

I can't answer the question as we bought the fridge after boxing day 2017 which is still new to us. Till today, it is operating really well. Well, we do hope our fridge can last longer than 9 years.

fisher_man
fisher_man

Fridges usually last 40 - 50 years, or untli something like this happens


Steve

Steveasked

519L Bottom Mount E522BRWFD4 (White, Right Door)

Can you tell me the energy use on this please

1 answer
fisher_man
fisher_man

Approximately 1.2kW / day.
Depends on
Ambient temperature, humidity, how cold you have it set to, how many times/ how long the door is opened.
etc etc.


Geert

Geertasked

Model: E522BRXU4

Is it difficult to connect this model for ice and water (can you do this by yourself)?

1 answer
Scooba Steve
Scooba Steve

No you need a plumber to run water to the back of your fridge. The rest of the connection is easy and you can do he rest yourself.


Shockvalue

Shockvalueasked

ActiveSmart E522BRXFDU (Stainless Steel, Right Door)

We bought this Fridge recently and it didn't come with egg holders. We noticed from pictures of this model it has solid white plastic shelves on door but ours have a clear front section where the egg holders should be. Do F & P vary the configuration?.

1 answer
fisher_man
fisher_man

Yes they do. Contact F&P spares and explain the anomoly.
They may be able to supply egg trays from a previous version.
Be polite and friendly, be surprised how it helps.


Hurricane Sandy

Hurricane Sandyasked

ActiveSmart E522BRXFDU (Stainless Steel, Right Door)

does fisher and paykel model no:E552BRXFDU5 have a filter warning light?

My water despencer is running very slowly and makes a noise now. Cannot see a filter warning light anywhere.

2 answers
Scooba Steve
Scooba Steve

Hi, we havent had our fridge long enough to know if there is an annual filter change light, it should be done every 12 months though.

Hurricane Sandy
Hurricane Sandy

Thanks. It says to change it every 6 months; however we have only had it for four. Not sure if it's developed a fault or if the filter needs changing. Would be helpful if Fisher and Paykel responded to this question!


Vikki

Vikkiasked

ActiveSmart E522BRXFDU (Stainless Steel, Right Door)

Does this fridge come with egg holder accessory and water filter as standard included in price for fridge?

2 answers
Scooba Steve
Scooba Steve

Yes, the egg holder and water filter (with the hoses and fittings up to the 15mm water supply) come standard. The thing I liked the most about the fridge design is the ice maker/ holder is in the freezer compartment itself which frees up the fridge space (other fridges have the ice maker in the door which takes up around a third of the room in the fridge).

Sue M
Sue M

Yes it comes with an egg holder. Lots of door shelves to fit everything too from milk, juice, sauces etc. 2 dairy compartments above egg holder too.


renee

reneeasked

I just brought this fridge second hand. Was working perfectly prior but since moving it and plugging it in it keeps tripping. Any advice on what to do before getting a technician out?

1 answer
Scooba Steve
Scooba Steve

If its tripping the power its because the fridge has a short. It would be worth checking that the evaporative drip tray around the back hasnt spilt water onto any wires or cords. If thats fine then something has moved during transit causing a dead short.


Tina

Tinaasked

ActiveSmart E522BRXFDU (Stainless Steel, Right Door)

What year was this fridge manufactured?

1 answer
Fisher & Paykel
Rudi K.Fisher & Paykel

This model was introduced in October 2015


Deverich

Deverichasked

ActiveSmart E522BRXFDU (Stainless Steel, Right Door)

The ice cubes are sticking together in one corner of the collection basket??

2 answers
Fisher & Paykel
Fisher&PaykelFisher & Paykel

The ice cubes sticking together in one corner may be due to water leaking from the tube onto the ice cubes .

Mish lyons
Mish lyons

How do you fix the water leaking?


aidan.sheeko

aidan.sheekoasked

ActiveSmart E522BRXFDU (Stainless Steel, Right Door)

Water is not very cold. Anyway to adjust water temp. To make it colder? It's slightly colder than tap water now. Help pls

2 answers
Y8Z
Y8Z

Hi Aidan, The only time i have had that problem is when i have drained the tank and the new water hasn't had a chance to cool properly

aidan.sheeko
aidan.sheeko

Thanks Y8Z. I actually called F&P customer service and here is what they say: the water from water dispenser is definitely not chilled but filtered. The water get cooled by fresh compartment - which means you have to drop temp inside fridge to get slightly colder than room temp.
This is for sure not what F&P advertise in thier site and manuals because they say clearly "chilled water". I am very disappointed and for any one to buy this fridge make sure that this is what you will get for your 400$ extra you pay for water dispenser plus another 400 or more for plumber to install it for you. Thanks


Jon1booth

Jon1boothasked

Has anyone had a problem with the ice maker, mine has stopped making ice for some reason?

1 answer
Y8Z
Y8Z

Yes I did, it ended up being the wire that controls the arm for the ice tray had broken. I ended up turning the fridge off and striping the wire back and reconnected it then put electrical tape over the exposed wire. Soldering would be better but I didn't have any. Worked for me however it would be smarter to pay for someone qualified to do it.


Greg

Gregasked

ActiveSmart E522BRXFDU (Stainless Steel, Right Door)

How do I set the. Temperature of the freezer an fridge?

1 answer
Zaklina
Zaklina

There is a button on the top right of the fridge, which has "Compartment". You touch it and it shows you the freezer or fridge (there will be a red light to show whether it's the fridge or the freezer) and you can then select the temperature by selecting the up and down arrows of the temperature.

It's probably not intuitive, but when you know how, it's really easy.

Hope that helps!


Debbie

Debbieasked

519L Bottom Mount E522BRMFD (Iridium, Right Door)

I am looking for a refidgerator with french doors on top and freezer in the bottom. I have to have stainless on the front and the sides. Does this fridge have that?

2 answers
Fisher & Paykel
Fisher&PaykelFisher & Paykel

no it doesnt, you should look at either the RF522ADX4 or the RF522ADUSX4

The ADUSX4 has a water dispensor in the door and ice maker in the freezer as well as soft close hinges.

These are the same size (790mm wide) as the E522 above, but if you want something bigger there are RF610 versions of the above prodcts which are 900mm wide

jwaters
jwaters

I agree. This fridge doesn't have french doors, but they do have a new version which does and is the same size. I would have bought it instead of this one if it was available a couple of years ago. Great fridge though - just a big noisy as fridges can be. The reason I would have went with the french doors is to minimise the space required when you open the door - with a full door you need more room than with a half door.


JOE

JOEasked

Does the ice bin fill once it starts mking ice?

1 answer
EMorrison
EMorrison

Hi Joe. It takes a few days to fill the ice bin but you can start to use the ice a few hours after you initiate the ice-making. You can turn off the ice-making whenever you like. The ice is easy to access and is just like normal ice cubes. Very handy feature. Good fridge.


Mel80

Mel80asked

Do you need to plumb the water dispenser in on a fisher and paykel refrigerator for it to work perfectly? I am currently renting and do not want to plumb it in.

1 answer
margnterryc
margnterryc

You don't have to plumb it in. will run perfectly well without, but why would you not, it is eay to do a handyman could easily install this feature.


Lynne4943

Lynne4943asked

I am thinking about purchasing the E522BRXFD3. It has a flat door with a rectangular handle (not that I really care about the shape of the door or the handle) but am greatly worried about alot of the reviews of the E522BRX fridges. It is a 510 litre. Has anyone got one and can tell me if it keeps the food cold enough? Also am concerned that it may be a bit noisy?(The model I am looking at is just the plain one with no ice maker only because we don't have the plumbing.) Thanks!

2 answers
Stom
Stom

We've had the fridge for around a year now. No problems with keeping the food cold. As far as noise goes, yes it makes a noise but I can't say it's ever been an issue for us at all (and we have open plan kitchen/living room). I don't think it is particularly noisy and husband and kids have never even commented on it. If you are interested in the ice maker and water, you should talk to someone at the appliance store as you don't need a plumber. It is not difficult to do, especially if your fridge is sited near your sink. My husband did it in less than an hour. Having the filtered, cold water is great. Overall, I have found no reason not to recommend this fridge.

EMorrison
EMorrison

Hi Lynne, We got the ice maker/cold water dispenser model and had it plumbed in for around $700 as there was no water supply nearby, and we are very happy with it. The fridge runs quietly but there is occasional rumble/ crack noise due to the gas. it's not a problem. Food stays cold and we keep a thermometer in just to be sure.


Kim27

Kim27asked

Does this fridge need to be connected to
Plumbing?

1 answer
Stom
Stom

If you want the water dispenser to work it does. ie it's not one of those water dispensers you fill up manually. it wasn't that hard to do though for anyone a bit handy. i guess it helps if your fridge is quite near to your sink/plumbing, which ours was. you just run a line from a connection under your sink plumbing to the back of the fridge. maybe speak to someone at billy guyatts, harvey norman etc and they can show you what needs to be done?


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