I have a Fisher and Paykel glass canopy rangehood In my newly built home . Been using it for about 4 months now . Unfortunately, i regret to say Im totally unhappy with the product . I regret having made the decision . If i cook on the middle hob its good it sucks the smell coming off But when cooking on the side hobs its pathetic. I have vent to outside so if the rangehood is doing its job there shouldn’t be any smell lingering inside the house . I initially thought maybe the builder did not connect the rangehood to the external vent since i...trusted the brand and had the guys come in to take a look and they said its all connected and fixed properly and asked me to leave my windows open which doesnt make sense . I have used a much cheaper rangehood before which used to do a fabulous job . In short im deeply disappointed with the product . I wish i had gone for the normal rangehood and hopefully Fisher and Paykel would stop manufacturing this product .
Purchased in March 2020.
Questions & Answers
My glass canopy was installed with a faulty cover we have been waiting over 3 months now to have it replaced with no date given for when this can be done. Very poor service I won't be buying FP products again .Customer care is poorly attended to when attempting to use ive chat on their website it is full when you call you are told wait time is over 50 minutes who wants to wait that long to sit on hold ??
Still waiting for that elusive part to be replaced . You have to chase them up as there is no response or return calls from them or their technician.
I don't believe there will ever be a resolution to this their customer care is zero.
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|Air Extraction||Ducted and Recirculating|
|Air Flow Rate||780m³/hr|
|Maximum Noise Level||65 db|
|Features||Automatic On / Off, Dishwasher safe filters and Halogen Lights|
|Dimensions||1070 x 900 x 500 mm|
|Number of Fan Speeds||3|
|Control Type||Touch Control|
|Manufacturer Warranty||2 year(s)|
|Release date||May 2010|
|Manual||Download manual and manual 2|
- GTIN13: 9415112807002
- MPN: HC90CGX1
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