Not happy with this oven
I bought this oven in January, very noisy, fan unit needed replacing, wait 2 months for part.
Baking is not good, muffin batter gets blown sideways on fan bake, chocolate cake takes 70 minutes, (normal cook time in other ovens 55 minutes), so have to cover with baking paper part way through cooking to avoid burnt top. Have emailed their 'customer help' repeatedly, answer each time was 'call a tech'. Called tech, and he said, "can't answer 'baking questions'. He did get their 'test kitchen' to bake my chocolate cake recipe and reported back...
Our brand new oven has been destroyed by simply placing the aluminium tray, supplied by Fisher and Paykel, on the bottom of the oven. This has caused irreparable damage to the enamel surface.
I called the customer help line and spoke to a representative who was very unsympathetic and basically told me the oven was buggered. She also suggested I contact my insurance company for replacement.
I believe a big removable label should be attached to the door warning against placing anything on the bottom of the oven due to the risk of damage to the enamel surface.
A good appliance spoilt by an item that costs only a few cents.
I have just purchased this new oven and the timer alarm is so low that it is almost useless - in fact if I have the radio on or have any other appliance operating in the kitchen, or am in another room there is no way I can hear it. Further, it operates for 1 second then off for 15 seconds which does not help. I contacted customer services and the person went away to listen to one she had in the showroom and agreed that it was very low, but her technical people said there was nothing that can be done. I have since gone out and bought a separate timer.
I suggest to anyone thinking of buying any F & P oven they have the timer demonstrated to them. It is an important item for anyone who cooks with an oven.
Love this oven the best I have used.
OB60SL11DEPX1 60cm pyrolytic. Have had nearly one year and used all the functions. Purchased the additional rotisserie which works well. Love the meat probe which means roasts cooked perfectly every time. Cleaning is easy and the pyrolytic feature brings it back to new inside. Only negative (small) is cleaning the 3 glass panes in the door before using pyrolytic function. Highly recommended for those who love to cook.
Faulty product from the start
Menu selection control was faulty from the start, a trip back to the store then 25+ mins on hold to F&P to be told I need to have half a day off work to wait for a technician who may or may not turn up, no out of business hours service!!!! Take this into consideration when looking at F&P products.
Not happy, I have never purchased F&P before, my faith in the brand is not high as you can imagine.
As I am typing this I am on hold again to F&P.
I dont want my oven repaired, I didnt pay for a second, I paid for a new oven,.
At this stage any re...
We recently re-did our kitchen, with all new appliances. This oven is the single appliance we've been most impressed with. Especial call out to the telescoping rails, and meat probe. Only run the cleaning cycle once, but it was effective, and the triple-glazed door remains cool to touch during normal cooking.
Telescoping rails, meat probe, triple-glazed doors
As Easy as it get's.
This is such a well designed oven,that takes it up to the top end of town.Such great value for money.Contols are clear and cooking functons are clearly visible.Inside oven has 2 telescopic rails,which extend fully,and a easily adjustable.Cooking performance is excellent.Ideal for meats,cakes,pastries,pizza,'s and pasta.Veggies come out perfectly.Oven door is cool to touch,and there is a safety lock for the controls.
Fisher and Paykel have truly researched this product and created a top line product.
The display panel and performance.
Questions & Answers
Used the self clean option2 hours into the clean it beeps flashes A1 which is over heating. Why is it doing this ?
I’m quite concerned about the excessive heat I’ve read that this unit pumps out. Is it only post cook as it’s cooling down, or throughout the whole process?
Hi just having issues with self cleaning as soon as I turned it on only for 2nd time used it shows error code F207. Does anyone know what that is.. I've looked in manual & online only say tech fault?
you will have to call Fisher & Paykel - that's the trouble with those electronic panels, they are always stuffing up with error codes and not even F&P know the answer - they will just change your panel. I'm going back to knobs for my next oven!!
|Category||Wall Ovens||Wall Ovens||Wall Ovens|
|Features||Child Safety Lock, Cooling Fan and Pyrolytic (Self-Cleaning)||Child Safety Lock, Cooling Fan and Pyrolytic (Self-Cleaning)||Child Safety Lock, Cooling Fan and Pyrolytic (Self-Cleaning)|
|Colour / Finish||Black||Stainless Steel||Stainless Steel|
|Dimensions||598 x 597 x 577 mm||598 x 597 x 577 mm||598 x 597 x 577 mm|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)|
|Release date||Jul 2013||Sep 2013||Sep 2013|
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