Our brand new oven has been destroyed by simply placing the aluminium tray, supplied by Fisher and Paykel, on the bottom of the oven. This has caused irreparable damage to the enamel surface.
I called the customer help line and spoke to a representative who was very unsympathetic and basically told me the oven was buggered. She also suggested I contact my insurance company for replacement.
I believe a big removable label should be attached to the door warning against placing anything on the bottom of the oven due to the risk of damage to the enamel surface.

I have just purchased this new oven and the timer alarm is so low that it is almost useless - in fact if I have the radio on or have any other appliance operating in the kitchen, or am in another room there is no way I can hear it. Further, it operates for 1 second then off for 15 seconds which does not help. I contacted customer services and the person went away to listen to one she had in the showroom and agreed that it was very low, but her technical people said there was nothing that can be done. I have since gone out and bought a separate timer.
I suggest to anyone thinking of buying any F & P oven they have the timer demonstrated to them. It is an important item for anyone who cooks with an oven.

OB60SL11DEPX1 60cm pyrolytic. Have had nearly one year and used all the functions. Purchased the additional rotisserie which works well. Love the meat probe which means roasts cooked perfectly every time. Cleaning is easy and the pyrolytic feature brings it back to new inside. Only negative (small) is cleaning the 3 glass panes in the door before using pyrolytic function. Highly recommended for those who love to cook.

We recently re-did our kitchen, with all new appliances. This oven is the single appliance we've been most impressed with. Especial call out to the telescoping rails, and meat probe. Only run the cleaning cycle once, but it was effective, and the triple-glazed door remains cool to touch during normal cooking.
Telescoping rails, meat probe, triple-glazed doors

This is such a well designed oven,that takes it up to the top end of town.Such great value for money.Contols are clear and cooking functons are clearly visible.Inside oven has 2 telescopic rails,which extend fully,and a easily adjustable.Cooking performance is excellent.Ideal for meats,cakes,pastries,pizza,'s and pasta.Veggies come out perfectly.Oven door is cool to touch,and there is a safety lock for the controls.
Fisher and Paykel have truly researched this product and created a top line product.
The display panel and performance.