I was unaware after much research, that these new ovens not only take ages to warm up, but also cool off spitting hot air into my kitchen. Cooks well but in summer there's no way I can use it to counteract the air conditioner [cost?]. And the timer is so soft I'd not hear it if in another room. Also even though I read every detail before, I was not informed that the cleaning program does not include the cleaning of the trays. Not happy.

Our brand new oven has been destroyed by simply placing the aluminium tray, supplied by Fisher and Paykel, on the bottom of the oven. This has caused irreparable damage to the enamel surface.
I called the customer help line and spoke to a representative who was very unsympathetic and basically told me the oven was buggered. She also suggested I contact my insurance company for replacement.
I believe a big removable label should be attached to the door warning against placing anything on the bottom of the oven due to the risk of damage to the enamel surface.