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Jury is out.
Fridge keeps food cold and frozen OK. Feature wise nothing to complain about. No breakdowns so far. It is compact for a French door, for me that was a plus. Like most modern fridges, some shelving components feel like they are going to break in your hands at any moment. The freezer door movement feels 'cheap' and doesn't move smoothly. It may prove me wrong in time, and is possibly better than average therefore won't mark it down on this account. What I really didn't like was the weakness of the frame which again could be a symptom of the times.... The manual even recommends adjusting the feet to square up the doors which is only possible due to frame weakness. In addition, it is quite noisy for a new fridge which is amplified by small vibrations which is at times enough to 'clink' bottles inside. Mine sits on a very square flat solid timber floor and sounded like a 'chaff cutter' before adjusting the feet. Just tolerable now but in time could become an issue.
Purchased in December 2019.
Ongoing Issues with Water & Ice dispenser. Really bad customer service!!
I brought this fridge in July from Harvey Norman for $1899. The water and ice dispenser worked for about a month. Over the next month and a half they both gradually lost water pressure, taking several minutes to fill a glass of water, and making tiny ice cubes.
I contacted customer service a number of times via email without response. Finally I had enough and decided to call, wait on hold just to organise a service. Sent out a service technician, who told me the filter was faulty and that the issue was now fixed.
Less than 2 weeks after ...the service, again the fridges ice and water dispensers began loosing water pressure. I again sent a number of emails, one with a letter asking for a response within 10 business days, as advised by consumer affairs, again no response to my email or letter as is required under consumer law. Despite fisher & paykel failing to respond to my emails on a number of occasions, with simply no response they failed to explain why this has happened and keeps happening. I again had to ring the service line, wait on hold and explain everything to another operator. 35 minutes on the phone yesterday for fisher & paykel to tell me that they wont offer me a replacement, or refund for the fridge, the only option they would offer me was to again have it serviced. Apparently the fridge filter wont work because there are large amounts of calcium in my area (First time I have herd this, the fisher & paykel service technician said nothing about calcium, he said the filter was faulty & this was never mentioned in previous phone calls.) When I explained that on the property there are 2 houses and the house in the front has the same fridge, but the single door, brought within weeks of each other, and she hasn't experience a problem, they just ignored what I was saying, and said I need a special filter and another service is all they would offer. Without any other options I tried to organise a service which was booked in for Friday. The next day I received a text saying my part was delayed and they would call me when it was in and then organise a service. I called fisher & paykel again, 40 minutes, to resolve absolutely nothing. Ive been again told to just wait for the service and if this doesn't work then they will discuss other options.
Purchased in July 2019 at Harvey Norman for $1,899.00.
WARNING - Think before you buy
If you are coming from a traditional 2 door fridge to one of these French Door fridge/freezers
Really consider the layout, in my opinion, its a step backwards for the sake of a cool "looking" fridge....
The pull out freezer is so painful to use
Its also smaller than most tradition fridges freezers
It means you pull the draw into you shins, then have to bend down to find things in basically one big bucket.... ewwwwwww
The fridge, Hmmmm 2 doors, so way less door shelf space
You are constantly having to open 2 doors, when you managed with 1 door for decades
Room for Milk and Bottles is very minimal, and they give you these cheap plastic moulds to lay bottles down......
Purchased in August 2019.
Find out how Fisher & Paykel 519L French Door RF522ADUX5 (Stainless Steel) compares to other French Door Fridges / Refrigerators
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Questions & Answers
Does the water dispenser need to be plumbed in?
Does the water dispenser need to be plumbed in?
I replaced the flapper door spring on my fridge as the spring was broken and I also replaced the water filter cartridge and ever since the fridge alarms with 20 beeps every time I open either the fridge compartment or the freezer compartment
Hello Stu mine is doing it as well, how did you fix the issue
|Category||French Door Fridges / Refrigerators|
|Dimensions||1715 x 790 x 695 mm|
|Energy Rating||3.5 star(s)|
|Household Size||4-5 people|
|Features||Door Alarm, Frost Free and Water Dispenser|
|Colour / Finish||Stainless Steel|
|Number of Shelves||3|
|Number of Fruit & Vegetable Bins||2|
|Manufacturer Warranty||2 year(s)|
|Total Capacity||519 L|
|Fridge Capacity||360 L|
|Freezer Capacity||159 L|
Visit official website
- GTIN13: 9415112250877
- MPN: RF522ADUX5
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